Pyramid model: Apex-5600-u52-usa

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Wildlos:
 :8- Here is my problem I have a pot-o-gold with this validator that takes money but doesnt issue credits. Actually it issues credits but not all the time. It eats every 3rd or 4th bill without issuing credits. I bought a new BV same model but cant get it to accept anything not even the config card. I help the diagnostic button down for 10 seconds like the instructions said to do but will not accept anything. Any suggestions?  :103-

Ken Layton:
You may have to contact the tech support department at Pyramid:

http://www.pyramidacceptors.com/contact.html

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