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| | |-+  Printer - Test ticket is fine, but won't print credits		 0 Members and 1 Guest are viewing this topic. « previous next »
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Author Topic: Printer - Test ticket is fine, but won't print credits  (Read 1526 times)
angryninjas
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« on: December 13, 2013, 08:43:05 PM »
Interesting issue on my S2000.  Made no changes to the machine at all, but went to print a tiket today and it went to "Please Wait", then "call attendant, hand pay".  I checked all the printer connecttions, made sure printer was enabled in settings, and even printed a test ticket, all with no issues.  For some reason, when I go to cashout real credits, it pops up the hand pay instead of the printer.  Also, ticket reading on my tito stopped working, but adding credits remotely works, so I know the tito is functioning.  I'm guessing the two issues are related, since none of the ticket functions are working.  Ideas on what to check?
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Macgruber
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« Reply #1 on: December 16, 2013, 08:31:12 PM »
Well if the printer is enabled then the only other place to look  is the validation option, if there's no accounting system connected,which I assume, then this must be set to "standard" which is the default if I'm not mistaking. If set on system it will time out after 30 seconds or so lock up in a hand pay. This is my only thought, not sure if it helps you.   
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