New Life Games Tech Forums

**Reel Slots** Gaming Machines => IGT S2000 and Vision Games. => Topic started by: FORDSBS on June 07, 2011, 11:21:04 PM



Title: Sorry, the printer is not available
Post by: FORDSBS on June 07, 2011, 11:21:04 PM
When I go to print it comes up SORRY, THE PRINTER IS NO AVAILABLE.
Did a clear & same thing.
Did a test & ticket comes out.
Searched & found this but it's not my problem. by this mine is set correct.

Thanks for any help.   THIS IS WHAT I FOUND - NOT PROBLEM
Title: Re: Printer error
Post by: Blueridgeslots on August  ...
... :07 PM
Flip the ticket over

Title: Re: Printer error
Post by: radshopp on August 05,  ...
...  out during regular play, it says, "sorry, printer not available" and then allows  ...
...  out in coins.

Any ideas?

Title: Re: Printer error
Post by: Foster on August 05,  ...
...  Key Chip might be needed.


Title: Re: Printer error
Post by: r273 on August 05, 2008,  ...
...
"I had the same issue with my two S2000 printers - for me, it was because the 7.2.1.1 " ...
...  this to "Standard" and it made both my printers work. You will need a Key Chip to  ...
...  to validate the payout - thus the "not available" error. Dan #2"

Hope this  ...
...  as it got mine working.


Title: Re: Printer error
Post by: radshopp on August 05,  ...
...  I will check into this...


Title: Re: Printer error
Post by: dpalmi on August 06,  ...
...
"I had the same issue with my two S2000 printers - for me, it was because the 7.2.1.1 " ...
...  this to "Standard" and it made both my printers work. You will need a Key Chip to  ...
...  to validate the payout - thus the "not available" error. Dan #2"

Hope this  ...
...  to reply anymore

Dan #2

Title: Re: Printer error


Title: Re: Sorry, the printer is not available
Post by: Foster on June 07, 2011, 11:36:40 PM
This sounds like some one needs a Slot Tech that does house calls.
I think I am a bit far from you.


Title: Re: Sorry, the printer is not available
Post by: FORDSBS on June 07, 2011, 11:40:52 PM
The totally blank side at least in future logic printers goes down when you insert the ticket into the print head.
I got tickets that say this side up
its the blank side I have to turn them over. so the 2 marks are face up in the tray and print head.
That is not the problem. I was working when game shorted out. Got everything else working.
Tried printer from another game & same thing.


Title: Re: Sorry, the printer is not available
Post by: Foster on June 07, 2011, 11:51:08 PM
Oh boy

this might be crap shoot and a very long process and some creativity on your part.

move the the mpu and printer from this machine to other, clear any tilts that occur and see if the mpu works with either printer.
if it does then you have either a harness or motherboard issue 24V short to ground after it leaves the motherboard can destroy traces.
The next suggestion might take you all night depending on how quickly you can basically assemble the machine parts outside of the cabinet.
The only thing that I would not take out are the handle,  BV and some other parts that do not matter.
Leave the top box stuff alone. less to put back.
No BV either unless you really need to load credits on it.




Title: Re: Sorry, the printer is not available
Post by: FORDSBS on June 08, 2011, 12:02:39 AM
When it took a crap I replaced power supply, complete wire harness, MPU, board behind MPU & lower box.
I hate to do it but you might be right & this week end I might be stripping it out again & going over everything & do some swapping..
What sucks is everything work good except for the printing.
Thanks Foster, Ford


Title: Re: Sorry, the printer is not available
Post by: stayouttadabunker on June 08, 2011, 12:29:13 AM
I'd try bypassing the printer harness 1st by unplugging the harness from
 the printer and going directly into the motherboard and see if that
starts the printer...if it does work, then it's the harness.


Title: Re: Sorry, the printer is not available
Post by: Foster on June 08, 2011, 12:40:50 AM
You normally can not do that. unless you mean unplug the printer harness from the netplex port on the power dist board and move to an available netplex poer on the motherboard.
Which in most S2000 machines means you have to use the top box netplex port on the motherboard.

the printer pigtail is 8 pins standard netpex is 10 pin
the printer does not even use the 13VDC or its matching ground wire.

The 10 pin connector on the printer does not match a normal netplex port (IGT did that on purpose)


Title: Re: Sorry, the printer is not available
Post by: stayouttadabunker on June 08, 2011, 12:56:37 AM
oh...good to know Foster.
I didn't know the Netplex Molex's were different... :25-


Title: Re: Sorry, the printer is not available
Post by: FORDSBS on June 08, 2011, 09:30:42 PM
I'm keeping my fingers crossed. All works including printer.
When I switched boards printer did not work with that one also. Was pissing around tonight & next thing it would go into reel tilt.
After switching all kinds of thing around again I pulled MPU from the DD Haywiire. All worked including printer.
Put my chips from original game in & it worked.
I've had it running for 1/2 Hr. now & it keeps on working.
I guess the first board went when game crashed & the 502 I had here was also bad. What ever was wrong with first board has to be what's wrong with 2nd.
Both acted the same.
Thanks for all the help & advice.
Ford :103- :279-


Title: Re: Sorry, the printer is not available
Post by: stayouttadabunker on June 09, 2011, 12:14:33 AM
Good job poking around... :89-  :3-

Kudo's + for letting us know what's going on...this info may help someone someday...


Title: Re: Sorry, the printer is not available
Post by: FORDSBS on June 09, 2011, 12:19:44 AM
Thanks Bunker. It goes to show that the other board I had was OK when I packed it away. When I got it out to use on here it was bad.
DON'T RELY ON THINGS BEING GOOD. Double check.
Ford


Title: Re: Sorry, the printer is not available
Post by: stayouttadabunker on June 09, 2011, 12:21:03 AM
oh yeah...whenever I get something...I usually check it out right away.
Can't wait to get the peanuts out of the box and cut through bubble wrap.  :96-


Title: Re: Sorry, the printer is not available - WORKING
Post by: FORDSBS on June 09, 2011, 12:27:29 AM
I took it out of a working machine & put a 504 in.


Title: Re: Sorry, the printer is not available
Post by: CaptainHappy on June 09, 2011, 04:02:53 AM
I'm keeping my fingers crossed. All works including printer.
When I switched boards printer did not work with that one also. Was pissing around tonight & next thing it would go into reel tilt.
After switching all kinds of thing around again I pulled MPU from the DD Haywiire. All worked including printer.
Put my chips from original game in & it worked.
I've had it running for 1/2 Hr. now & it keeps on working.
I guess the first board went when game crashed & the 502 I had here was also bad. What ever was wrong with first board has to be what's wrong with 2nd.
Both acted the same.
Thanks for all the help & advice.
Ford :103- :279-

Glad to hear that it is working. :244-

I had one more thought on the possible solution.... when you finally took a break  :277- :222- :171- :252- :289- :147- :140- :154- :277- :118- you must have left the machine door open, and the Gremlin escaped! :200- :279- :208-

CH :95-