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**Reel Slots** Gaming Machines => SIGMA Reel Games. => Topic started by: gk on September 25, 2011, 08:02:27 PM



Title: sg-50b need help - power supply, manual
Post by: gk on September 25, 2011, 08:02:27 PM
Hi!

I recently acquired a sg-50b.  Power supply is dead.  Need a source for a new one, repair, repair ideas, manual - basically something that can get me moving forward on it.  I tried to find ideas on the forum but did not find anything.

Thanks!


Title: Re: sg-50b need help - power supply, manual
Post by: FORDSBS on September 25, 2011, 08:24:14 PM
Contact John @ http://www.rudysdeals.com/
If you don't see it send him an email. He has Sigma parts
Ford


Title: Re: sg-50b need help - power supply, manual
Post by: gk on September 26, 2011, 04:39:48 PM
Thanks!

Yes, He had one, and it is on the way here now.  It would still be nice to have a full manual for this beast - fixing things is a lot easier with the right documentation.  Does anyone know where I could download one?  The file on his site is just an overall schematic.  Useful, but more would be helpful.

Eventually I would like to try to figure out how to fix the bad supply.  Does anyone know the commonly failing parts on this supply?

Thanks!

- Greg


Title: Re: sg-50b need help - power supply, manual
Post by: FORDSBS on September 26, 2011, 05:54:19 PM
Did you check with John if he had a manual?


Title: Re: sg-50b need help - power supply, manual
Post by: gk on September 26, 2011, 06:30:25 PM
I have a series of questions in to them posted via his contact us link on their website.  So far none have been replied to (not a complaint - I presume they will get to them when they have time).  Among them is a question about an sg-50b manual.  I'm not sure if I had mentioned it in one of the early questions - I believe I did, but since I am not sure I sent a follow-up request.

I did receive a shipping confirmation on my order, so I know someone is active there.  Likely they are busy filling orders from over the weekend and will get to their website questions afterward...


Title: Re: sg-50b need help - power supply, manual
Post by: FORDSBS on September 26, 2011, 06:51:36 PM
What I do is go to home page http://www.rudysdeals.com/ & go to contact. It seems I get a faster response.


Title: Re: sg-50b need help - power supply, manual
Post by: proten on September 26, 2011, 07:26:24 PM
They must have some problems.
Nicole said would give me a price that day
for a part they have on 9/12.
Haven't been able to contact them since,
there email comes back "box full" and they
don't respond to the site chat box.


Title: Re: sg-50b need help - power supply, manual
Post by: gk on September 26, 2011, 07:43:29 PM
I have been using the "copntact us" link from the website as you suggest.  No replies thus far.


Title: Re: sg-50b need help - power supply, manual
Post by: gk on September 30, 2011, 03:44:50 PM
I reached John by phone today - recently became aware of the communications issues, and hopes to have things sorted out later today.  He clearly intends to be doing the right thing for his customers, and asks anyone who might have any unresolved issues to contact him by phone directly so they can be addressed and resolved.


Title: Re: sg-50b need help - power supply, manual
Post by: FORDSBS on September 30, 2011, 04:06:05 PM
Thanks,  :212-  John is a good guy & will take care of everyone.


Title: Re: sg-50b need help - power supply, manual
Post by: JOHN42355 on September 30, 2011, 09:25:37 PM
Hi Paul , I'm Sorry about the Problem you have been having, But I did see that Nicole did request you to call our office ,that was posted in the chat box. I have been away Do to Helth Issues and not able to get in as much as I would like to.  I did also ask Nicole to forward the emails that she did send to you. Also I was NOT asking For ANY MONEY for this tray, Just cover the shipment. I did call the phone number that you do have listed with us and left a message, but must be missing each other. Again Sorry for this issue and I will be in my office on Monday, So Please give me a Call.
If you like me to forword you those emails I will. This Tray Is A Gift, At No Charge. Regards John


Title: Re: sg-50b need help - power supply, manual
Post by: proten on September 30, 2011, 11:37:00 PM
Thanks John
I will call Monday and we can work it out.


Title: Re: sg-50b need help - power supply, manual
Post by: Wineyb on October 09, 2011, 06:37:35 PM
If you still need a manual, I can send you a pdf of mine.  I have a SG-50B Jackpot Time machine.


Title: Re: sg-50b need help - power supply, manual
Post by: jeffzurn on January 19, 2012, 08:05:17 PM
wineyb, sent you a PM.