New Life Games Tech Forums

I am working on a DBL Diamond with the Coin-In Jam error.

I replaced the optic board I purchased from Rocky Mountian Slots (a suggestion from Brian).  However no luck.

Does anybody have any suggestions?

Another question I have are the Batteries, are there two batteries on this board? or just one?

 :131-

Two batteries, the coin battery and that 3 cell nmh green battery which doesn't need to be there. Seems there's lots of things that can cause the error you're having, but the first thing I would check is battery voltage on the coin battery. I had that error on a machine yesterday and the battery had just been replaced. After a clear and key it went away and I had BV open. Turns out the customer hadn't inserted the cash can all the way, but it came up as a coin in jam until I ran clear and key chips. MPU was confused until then. Hope this helps. Also check to make sure all boards are seated snuggly

check the small board on the door also...heard that this can cause the issue also

S

How does a person get a  clear and key chips?

contact one of the companies that advertise on the home page...have bought from all of them and they do a great job of looking for and sending your items out quickly and priced decent also

Scratchee35

I'm getting as BAD as Blueridge.  DON"T use a clear chip for this problem.   Beginning to sound like a broken record.  Open and close the door latch 4 or 5 times.   If that doesn't work, check the wire loom that goes from the comparitor/coin optics ( plugs in to the main door wiring to your right and behind the coin comparitor )   I had this same error not 15 minutes ago. Was installing coin handling and like a dumb S*** installed a nickel coin head and needed a quarter one. With the machine still turned on unplugged the wiring loom I just talked about and got a coin in jam error. Open and closed the door and it cleared.

Here is a look at my COIN COMPARITOR. Not much to look at but I thought I could show the picture.

If I am understanding Buzz, lifting the latch 4-5 times should clear the error(s)

I am pretty sure the door optos are good. I have turned the bookeeping key and then lifted the door latch to get out of bookeeping.

However I am not sure if I am understanding the latch lifting 4-5 times correctly. Should I do it 4-5 times rapidly or is there a sequence I should apply?

Thanks

The reason you lift the door latch is to clear the tilts but it only clears one at a time so you need to do it until the tilts clear.
Do not do it rapidly but take a 3-5 seconds per cycle.
if the reels spin wait until they stop to lift the latch or you may cause a reel tilt.

Foster   I think if the reels spin there will be NO need to lift it again.    :89- :89- :71- :71-

I will give this a try tomorrow, I will let you gues know my results.

Many thanks

If one thinks that a Clear chip is for clearing errors - then you must be
a player that buys "Insurance" on a blackjack table.

Clear chips were designed for one thing only -
to change the denomination.

I'm lying but that's my definition and I'm sticking with it...  :79-

Before I mess with this machine I was curious to where the reset button may be, in the past I have replaced battery's in a IGT S+ and had used a set of EPROMs to rest the machine and then go threw a set of sequences to get the machine to run correctly. This machine does not have a reset button does it?

P.S. I tried to upload an additional picture of the Coin compariator but for some reason I was not able to do so. The page would just sit ther as if never pressed the post button.  I mad sure the picture was sized correctly

HEY!!  :37- I take "Insurance" when playing blackjack...  sometimes   :129- :129-  One just has to know which "sometimes" are the right times. :79- (Hint: It has nothing to do with whether or not you have a blackjack.)

Bunker, I would take out insurance on a blackjack table if I owned the table. :30- After all, It might burn down or something. :127- :200- :257-
 :72- :72- :72-  :262-

SF :31-


mantaramian, I don't own an S2000, but I believe the button is located on the front of the MPU tray on the lower left side of the machine. I might be wrong.

I/O board on the interior frame of the door. First try re-seating it with the power off.

After you power back up...are there any green LED lights "On" on the door I/O board?
If so, how many lights do you see?

Sorry for the delay, kids... the second I get home its play time for them.....

So I tried a few things on Thursday.

1st W when the slot machine is turned on the only 3 out of the 5 LED’s light up. Once the machine boots the LED's turn off and the error message appears “Coin-In Jam” error.

2nd After the machine boots and started to display the “Coin-In Jam” error I tried lifting the lever 5-9x with no luck. The “Coin-In Jam” sill continues to show.

3rd I installed the second coin mechanism I bought from Rocky Mountain Slots and did everything all over again with the same results “Coin-In Jam”

I believe the lever mechanism is functioning due to the fact the bottom Candle light flashes when I lift the lever.

Here are a set of Videos.

Booting:
http://www.youtube.com/v/XrFqEhuTnks?version=3&hl=en_US&rel=0&hd=1 (http://www.youtube.com/v/XrFqEhuTnks?version=3&hl=en_US&rel=0&hd=1)

Lifting the Door Lever:
http://www.youtube.com/v/uHR9RGroSAk?version=3&hl=en_US&rel=0&hd=1 (http://www.youtube.com/v/uHR9RGroSAk?version=3&hl=en_US&rel=0&hd=1)

Inside of Machine:
http://www.youtube.com/v/HHxEEgDmahg?version=3&hl=en_US&rel=0&hd=1 (http://www.youtube.com/v/HHxEEgDmahg?version=3&hl=en_US&rel=0&hd=1)

Candle Flashing:
http://www.youtube.com/v/VH405PXym3k?version=3&hl=en_US&rel=0&hd=1 (http://www.youtube.com/v/VH405PXym3k?version=3&hl=en_US&rel=0&hd=1)

I agree with you the door optics are working and the error isn't clearing. There is a IO board on the inside of the inner main door panel and this will cause this Coin in Jam error.  If you have another machine try switching the two boards. Or try just unpluging your IO and reinstalling it, can't hurt. 

Is this the IO board you are speaking of?

NO  it's right behind the white cover, on the back side of the inner door panel.  It has a plug on the top that must be unplugged before removing ( wires are to short ) just grasp the handle and pull out.  More than once I have had IO boards that a casino tech has tied it in with a tie wrap.   :103- :103-   Only 3 screws hold the inner panel to the door, sometimes the easy way is remove those 3 screws.

The white cover  you are speaking about is where? In the picture I have posted? or somewhere else?

Red is the white cover and the green is the handle of the IO

Buzz, Thanks for the clarification....  :103- :279-  :131-

So I found some time to check on the IO Board. It was not zip tied in so I was able to pull it out and unplug the connector that was attached to it. I looked to makes sure there was nothing interfering with it seating in the connector inside the sleeve it slides into. I checked the power and got around 13v DC so there is power getting to the IO board. I reseated everything and still get the same error. 

So I decided to power the machine up without the IO board and get the same message.

So Buzz, do you have any other suggestions?

Thank you for the guidance you have provided.

Mike

I have thing you could look at..with the belly door open and looking up at the I/O board,
or peering over the top of the door panel looking down at the I/O board -
can you see if the I/O amber LED light is on?

I had one that didn't come on and had to replace the I/O.
However, I had the wrong I/O board to begin with.

If the IO board is defective, how much for one?

oh... 20 -30 bucks sometimes.
see our vendors...sometimes they're more or less...prices change all the time.
Did you see the LED light on at all?
Let me go check mine and snap a picture...
be right back

John##### (also known as John to many numbers has them available)
here is it on his site

Door I/O
http://rudysdeals.com/index.php?route=product/product&path=89&product_id=1184 (http://rudysdeals.com/index.php?route=product/product&path=89&product_id=1184)

Here's a picture of my known good I/O powered up, with the belly door open.
See the LED lights? >>>

Thanks, I will let you know in the next few days.

Sorry to horn-in on this thread, but one of my S2000s just randomly developed a coin-in jam.  May I ask this?

Another S2000 I have didn't have coin handling, and had a bypass jumper plug plugged in behind the door to replace the coin-in stuff.  I removed that jumper and put it into the problem machine, and the coin-in jam tilt cleared.  Does that mean that my I/O board is good and I'm likely looking at a set of bad coin-in optics?

Your Door I/O is good in that case.

Coin handling harness or optic problem

Break down of where the problem would be:
Broken wire in the coin handling sub harness from the 12 pin molex to the optics.
One or more of the 4 wires between the two optic boards has broken, loose connection, etc (I had this happen to me - broke wire at the board)
One of the Infrared LED's, Photo-transistors or the only resistor on LED board has failed.
Test the LED's with a digital camera same as you would test the door optic LED. Coin optic LED do not flash. the camera should have some sensitivity to IR spectrum.
The I/O test can tell you if you have a photo-transistor that has failed as long as the LED's are good.

For a tempory fix to my problem, is there a way to disable to coin feature so I can play for the time. I am having a party the first weekend of November and I can load the machine with credits with bills.

I believe every button push on the deck lights up another LED on the I/O board -
to signify signals being processed.
That would sound like each deck button has an "address".
Can anyone verify that?

I am nowhere near an S2000 at the moment.
I can make a short video clip later tonight if this myth has any shred of truth to it.

Thanks for the info and the detailed troubleshooting, Foster.  I'll refer back to this post once I have the chance to sit down and tinker with the machine.  K+ to you.

A few notes

It can sometimes be a bad U74 chip on the 3902 or Uxx on a S2000 board (quick way to tell is if there is a burn mark or hole in the center of the chip).  Often this is caused from someone removing the I/O and replacing it while the game is on.   Other issue is getting it to clear can be just as noted in the threaded, you have to open and close the door.  I usually use the jackpot reset key, then open the door and close it to get it to reset. 

Also as noted make sure the coin hardware is installed or the coin connector harness is looped up. 

Last but not lease it can be the I/O loose or bad as noted.    On I+ games or double row S2000's since it has 2 802 I/O cards (sometimes it has one 801 and one 802) you can swap them around.

coin-in jam can be tricky. 

First I would like to thank everybody for there input.... Foster pointed me in the direction of buying a replacement IO board from Rudies and its working like a charm....

Thanks......

http://www.youtube.com/v/YRHJSrNQRhI?version=3&hl=en_US&rel=0 (http://www.youtube.com/v/YRHJSrNQRhI?version=3&hl=en_US&rel=0)

 :244- :244-  in time for your party too!! :136- :136- :105-