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Have an OLD pc that I use to do my program burning - using the GQ-4x burner (which is a great tool) -  however does not allow for direct printing -  supposed to be able to "PRINT SCREEN" or "CtrL P"  - both of these functions do not work on my PC - not only for the GQ software but for any application - the printer DOES work (tests - prints test page etc) - just the print screen and ctrl P does not - any clues? 

what operating system?

did the print functions ever work using "PRINT SCREEN" or "CtrL P" ?

With Windows XP, that function doesn't work when in the GQ program -
the "Print..." and "ctrl +P" appears grayed out as well as the "Print Preview" buttons.
Apparently the GQ program doesn't have the printing enabled.
I've found a work around for you though...>>>

Press "crtl" with "alt" and the "prt scr" buttons at the same time then go to "Start"
and open up your "Word" program.

Once in "Word", right-click your mouse and it will open up  a dialog box.
Look for "Paste" and your ctrl +P buttons should work from there?
Or you can just name the document and save it in a chip picture folder?

That's kind of button consuming though but I don't know of another way for you to save screen snapshots.

You don't need the CTRL or ALT -- just press the [Print Screen] button on your keyboard once to take a snapshot of your screen (all modern versions of Windows), then Edit > Paste that snapshot into Paint or Word or whatever.  :71-

sorry WINDOWS 2000 professional.

do not have WORD - this is an old computer so I only have the WINDOWS 2000 Pro and no word or excel. 

that makes sense - will give that a try.  thank you

It should still have Paint.  As a test, press the [Print Screen] button on the keyboard now, then open Paint (Start > Programs > Accessories > Paint), then from the Edit menu, select Paste.