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**Reel Slots** Gaming Machines => IGT S and S-plus Reel Games. => Topic started by: DAS33 on March 29, 2012, 10:51:51 PM



Title: just got igt s-plus double diamond need help
Post by: DAS33 on March 29, 2012, 10:51:51 PM
i just bought this machine at a auction not knowing if it worked got home plugged it in and everything lit up but it wont take coins or bills, and says 6 paid and 2 coins played, this is my first machine any help would be great!!!!


Title: Re: just got igt s-plus double diamond need help
Post by: poppo on March 29, 2012, 11:17:43 PM
Oh boy, where to start.

First does it do it's maiden spin of the reels when powered up?

Go to this link and use the guide to tell us what SS and SP chips are in there. After you are done, and you close AND latch the door, tell us if the display changes, and to what.
http://www.newlifegames.net/spset/SPSS.htm (http://www.newlifegames.net/spset/SPSS.htm)

BTW, is this an upright or a slant top? And is the candle flashing and is so, what is it doing?


Title: Re: just got igt s-plus double diamond need help
Post by: DAS33 on March 29, 2012, 11:31:28 PM
its an upright machine. ill check what chips are in there looks confusing but ill figure it out also when i open machine the number goes to zero then i shut it the reels go back to same spot everytime and the #6 and #2 appear again....and no it doesnt do a maiden spin when i turn it on


Title: Re: just got igt s-plus double diamond need help
Post by: poppo on March 29, 2012, 11:37:33 PM
Ok, actually that sounds good (except for the maiden spin).

Now look at the back of the coin comparator and make sure it has the same type of coin you are using.  See picture below. Then while you have the door open, press the little white button (bottom circle) and see if it puts a credit on the machine. If so, press the spin button with the door open.


Title: Re: just got igt s-plus double diamond need help
Post by: DAS33 on March 29, 2012, 11:45:48 PM
i looked at the back, what am im looking for to tell me what kind of coin to use . when i tried to put a coin in it got stuck right up top i can see the top of the coin?


Title: Re: just got igt s-plus double diamond need help
Post by: poppo on March 29, 2012, 11:49:15 PM
i looked at the back, what am im looking for to tell me what kind of coin to use . when i tried to put a coin in it got stuck right up top i can see the top of the coin?

Click on the picture above. You can see that I have a quarter in there. You need to be playing the same type of coin that is in the comparitor.  So if it has a token, you need to play using tokens of the same type/size.

The comparitor snaps out (see the 4 plastic clips), and you can unjam any coins stuck in it. Pull it out from the bottom first, if there are coins up to the top.

If you can take a picture, just attach it to the post.


Title: Re: just got igt s-plus double diamond need help
Post by: DAS33 on March 29, 2012, 11:51:47 PM
there is no coin there what do i do put one there?when i hit the white button the coin didnt drop but i could spin the reels


Title: Re: just got igt s-plus double diamond need help
Post by: poppo on March 29, 2012, 11:57:07 PM
there is no coin there what do i do put one there?when i hit the white button the coin didnt drop but i could spin the reels

Ok, that is good (that it spins). Is it a 25 cent machine? If so, stick a quarter in there like in the picture above.

And what coin didn't drop? If there is one jammed in the entry slot you need to get it out first.


Title: Re: just got igt s-plus double diamond need help
Post by: DAS33 on March 30, 2012, 12:04:41 AM
yes its a 25cent machine i got compariter out does quater just slide in behind or do i have to take something apart nevermind i figured it out it slides


Title: Re: just got igt s-plus double diamond need help
Post by: poppo on March 30, 2012, 12:07:42 AM
yes its a 25cent machine i got compariter out does quater just slide in behind or do i have to take something apart

Ok, first, you need to insert one on the back like in the picture above. That arm is sping loaded and you can slide it to the right to insert one.

But you indicated that you had a coin stuck in the slot (where you would put one in to play). Is that correct? If so, you should be able to fish it out with the comparitor removed.


Title: Re: just got igt s-plus double diamond need help
Post by: DAS33 on March 30, 2012, 12:13:33 AM
i got the quarter out... put one in the compariter and it worked i think im good all errors cleared what about the bill reader is that a hard fix by the way thanks for all the help ive been trying to figure this thing out for 3 days now... i feel like i owe some money...lol


Title: Re: just got igt s-plus double diamond need help
Post by: jbshocks on March 30, 2012, 12:15:32 AM
http://www.youtube.com/watch?v=k9ybYjS8jOI (http://www.youtube.com/watch?v=k9ybYjS8jOI)

Watch this clip and you will see how the coin is installed.  ignore the rest of the video just see how it slides.


Title: Re: just got igt s-plus double diamond need help
Post by: poppo on March 30, 2012, 12:16:24 AM
Ok, now for the BV. First, can you tell us what model it is. It should say DBV-145 or DBV-200 on the front.

Is the front bezel where you insert the bills lit up? Not the red LED you might see, but the yellow bezel.


Title: Re: just got igt s-plus double diamond need help
Post by: jbshocks on March 30, 2012, 12:16:45 AM
Looks like our posts crossed.  Congrats getting it going and K+ poppo


Title: Re: just got igt s-plus double diamond need help
Post by: DAS33 on March 30, 2012, 12:22:15 AM
its a dbv-200-b123 face up


Title: Re: just got igt s-plus double diamond need help
Post by: poppo on March 30, 2012, 12:24:22 AM
its a dbv-200-b123 face up

Ok, but is the bezel lit? If so, does it try to take bills? Also go back to that first link and tell us what the numbers are showing. It will be easier to give directions if we know what SP chip you have.

Also when you power up the machine, does the BV cycle? If so, check out this post and watch and listen to the videos and see if yours sounds like the normal one.

http://newlifegames.net/nlg/index.php?topic=14959.msg128300#msg128300 (http://newlifegames.net/nlg/index.php?topic=14959.msg128300#msg128300)


Title: Re: just got igt s-plus double diamond need help
Post by: DAS33 on March 30, 2012, 12:34:14 AM
it powers up when i turn it on but the bezel is not lit. and my reset button is not plugged in i followed the directions to find out the sp chip and relized the black white wire from button is not connected and i dont know where it plugs in at. this is the white button under the power switch the door pushes in when shut correct


Title: Re: just got igt s-plus double diamond need help
Post by: poppo on March 30, 2012, 12:37:43 AM
it powers up when i turn it on but the bezel is not lit. and my reset button is not plugged in i followed the directions to find out the sp chip and relized the black white wire from button is not connected and i dont know where it plugs in at. this is the white button under the power switch the door pushes in when shut correct

When it powers up does it sound like the normal video?

The self test button is a small white button to the left of the power switch (like shown in the link). Not the bigger cherry switch that you may have.

What we need to determine is if the BV is not enabled in the software, or if it's not enabling because it has a problem.


Title: Re: just got igt s-plus double diamond need help
Post by: poppo on March 30, 2012, 12:49:06 AM
it sounds like the first video

Ok, that is good. But we still need to know what SP chip you have. We can look at the board, but you will still need to be using the self test button, so best to get familiar with it.

BTW, keep posting in this thread so we don't get lost.


Title: Re: just got igt s-plus double diamond need help
Post by: DAS33 on March 30, 2012, 01:03:15 AM
SORRY IT TOOK SO LONG KEEPS LOGGING ME OUT HAD TO SET TO FOREVER ANYWAY IVE SEARCH FOR THIS TEST BUTTON I CANT SEEM TO FIND IT ANY WHERE NEAR THE POWER SWITCH


Title: Re: just got igt s-plus double diamond need help
Post by: DAS33 on March 30, 2012, 01:05:47 AM
hold on i found it now let me figure this out it was on the back of the box


Title: Re: just got igt s-plus double diamond need help
Post by: poppo on March 30, 2012, 01:06:39 AM
If it's not like this (circled), it might be behind the power switch.

<edit> I see you found it.


Title: Re: just got igt s-plus double diamond need help
Post by: DAS33 on March 30, 2012, 01:11:44 AM
i think this is what your looking for in the winne rs paid its blinking 4418 to 0 then in thecredits its 0932


Title: Re: just got igt s-plus double diamond need help
Post by: poppo on March 30, 2012, 01:16:23 AM
i think this is what your looking for in the winne rs paid its blinking 4418 to 0 then in thecredits its 0932

Great. You have a SP932.

Ok, so close the door and wait until it resets. Then open the door and press the self test button 2 times. You should have a 0 in the coins played and a 5_x displayed in the winner paid (x might be 0, 1 or 2). Now turn the jackpot key until you have a 9_x displayed in winner paid. It will either be 9_0 or 9_1. 9_0 means the BV is not enabled and you will need a set chip.

Attached is the PSR for the SP932


Title: Re: just got igt s-plus double diamond need help
Post by: DAS33 on March 30, 2012, 01:21:54 AM
i shut door and reset pushed button twice there were 0s across the board then turned jackpot key until 9 showed up now blinking 9 in winners paid ? is that right


Title: Re: just got igt s-plus double diamond need help
Post by: poppo on March 30, 2012, 01:23:37 AM
i shut door and reset pushed button twice there were 0s across the board then turned jackpot key until 9 showed up now blinking 9 in winners paid ? is that right

No. Try it again (close door again and start over). Press the self test button until you have the 5_x in the winner paid (it may be more than 2 presses). Then turn the jackpot key.


Title: Re: just got igt s-plus double diamond need help
Post by: DAS33 on March 30, 2012, 01:25:32 AM
yeah i got it on 9-1 now had to push three times


Title: Re: just got igt s-plus double diamond need help
Post by: poppo on March 30, 2012, 01:30:56 AM
Ok, that means it is enabled in the software.

So next, with power off, remove the one screw in the front center of the BV head. Lift up the head and you will see two banks of DIP switches on the bottom. They should all be off. If they are that way, flip #10 on, and put it back together and see what happens. If they are any other way, put them all off.

To clarify, we want to try it 2 ways. All switches off, and all off except #10. The machine has to be powered down between changing these. If neither works, put it back to all off.

<edited because I'm half asleep>


Title: Re: just got igt s-plus double diamond need help
Post by: DAS33 on March 30, 2012, 01:44:23 AM
there all in the up position should i move any there all off right


Title: Re: just got igt s-plus double diamond need help
Post by: DAS33 on March 30, 2012, 01:49:37 AM
they were all off should i turn on# 10 and see what happens


Title: Re: just got igt s-plus double diamond need help
Post by: poppo on March 30, 2012, 01:51:18 AM
there all in the up position should i move any there all off right

Just change #10. If that does not work, put them back to all off. Note where # 10 is located.



Title: Re: just got igt s-plus double diamond need help
Post by: DAS33 on March 30, 2012, 01:59:04 AM
still the same bezel not lit and still not even attempting to take bill


Title: Re: just got igt s-plus double diamond need help
Post by: poppo on March 30, 2012, 02:02:15 AM
still the same bezel not lit and still not even attempting to take bill

Ok, put them all back to off and we can try one more thing.

Close the door and wait for it to reset. Open the door and press the self test button until there is a 7 in the coins played. Make a note of the number displayed in the winner paid. Press the button one more time. There should still be a 7 in the coins played. Make a note of the number displayed. The second one (second time it's on 7) is the credit limit that dissables the BV. We want to make sure it is not set to 0.


Title: Re: just got igt s-plus double diamond need help
Post by: DAS33 on March 30, 2012, 02:04:37 AM
it says 1000 with the last zero blinking


Title: Re: just got igt s-plus double diamond need help
Post by: poppo on March 30, 2012, 02:09:05 AM
it says 1000 with the last zero blinking

Ok, that is fine.

I'm pretty much out of ideas for tonight. Make sure that all of the cables going to the BV are seated good. There are some more tests we can do, but it will have to wait until tomorrow unless one of the night owls chimes in. Time for some  :294-


Title: Re: just got igt s-plus double diamond need help
Post by: DAS33 on March 30, 2012, 02:14:32 AM
i agree its 12:00 here and 5:00 comes early, thanks for the help at least i can play it now just gotta get a bunch of quarters....lol, and everyone laughed when i bought it saying it wouldnt work i got it for 250$ bucks thanks for all your help again i was lost when i opened this thing up i learned alot thanks


Title: Re: just got igt s-plus double diamond need help
Post by: poppo on March 30, 2012, 02:33:37 AM
One more thing. Not sure if this will cause the BV not to enable or cause a different error, but your cash can door may have a switch or may have the wires tied together like this. Make sure they are not hanging loose and that the switch is closed if you have one. Also pull the cash can out and slam it back in to make sure it's seated.



Title: Re: just got igt s-plus double diamond need help
Post by: poppo on March 30, 2012, 10:09:00 AM
Ok,  one more thing to try. With no credits on the machine, close the door and let the machine reset. Open the door and press the self test button until you have a 6 in the coins played window. What is displayed? It should be 25. This is the denomination. If it is 0, the BV will be dissabled. This is an older SP chip and you may be able to set the denomination it in self test (vice needing a set chip). If it says 25, then just stop, as that is not the problem. if it is 0, try pressing the spin button and see if you can change it to 25. If that works, press the self test button one more time and then close the door and see what happens.


Title: Re: just got igt s-plus double diamond need help
Post by: Jim on March 30, 2012, 03:25:07 PM
just some information about your machine and  your Sp chip.  you have a user friendly  SP chip (meaning you can navigate through the menus and within the menus using the buttons on the machine, no need to use the keyswitch  bet one will go forward to the next test, bet max will reverse, once your at a certain menu use the change button to advance.(all with the door open)
does your 25 cent denom. lamp come on?  if so , test the bulbs in the bill acceptor bezel to see if they are good! you could go to input test (#1 in the coins played window) should see a 10_1, use the change button and advance that number to #27, this will test your enable signal, the bulbs, you can even insert a bill into the acceptor, it should take it in, hold it for a few seconds and then return it.

using these tests you could test every feature on your machine.

Jim   


Title: Re: just got igt s-plus double diamond need help
Post by: poppo on March 30, 2012, 03:38:16 PM
Jim,

The reason I suggested using the key is to keep consistant with later SP chips. I remember when I first started with these and I was getting all confused between using the buttons and the key when I was trying different SP chips.  :5-  So now I just use the key no matter what is in there.

I think things are mostly good as it's taking coins now.

I was not sure about the output tests (BV bezel) because the PSR does not list them.


Title: Re: just got igt s-plus double diamond need help
Post by: DAS33 on March 30, 2012, 06:51:46 PM
Thanks for the info jim.. and yes my 25 cent lamp is lit ill try what you mention. thanks to poppo the machine is accepting coins and is running well besides being tight....cant build no credits lol. but i was wondering if there was any way to turn volume up i can barely hear it and this might be a dumb ? but can you empty hopper without opening the door?


Title: Re: just got igt s-plus double diamond need help
Post by: DAS33 on March 30, 2012, 07:01:17 PM
jim i did what you said put it to#27 not sure what to look for now or what to do to test it ....i think i found the problem the wires in my cash box are gone looks like someone cut them, when you open the door there on the bottom right side wall.


Title: Re: just got igt s-plus double diamond need help
Post by: poppo on March 30, 2012, 07:01:57 PM
The volume knob is that blut dial that sticks party out of the top of the MPU.


Title: Re: just got igt s-plus double diamond need help
Post by: poppo on March 30, 2012, 07:04:50 PM
jim i did what you said put it to#27 not sure what to look for now or what to do to test it  

Press the spin button. The bezel should light up and you should be able to insert a bill that will get rejected.

Don't forget to check the denomination.


Title: Re: just got igt s-plus double diamond need help
Post by: poppo on March 30, 2012, 07:18:16 PM
i think i found the problem the wires in my cash box are gone looks like someone cut them, when you open the door there on the bottom right side wall.

Are they green?  If so, tie them together and put tape on them so they don't short on the frame. But I'm not sure that is the problem. I just tried mine with the cash door open and it won't even take coins.


Title: Re: just got igt s-plus double diamond need help
Post by: DAS33 on March 30, 2012, 07:29:00 PM
yeah they are green but there cut so short i cant tie them


Title: Re: just got igt s-plus double diamond need help
Post by: poppo on March 30, 2012, 07:38:36 PM
yeah they are green but there cut so short i cant tie them

Don't worry about those for now. They may be already jumpered somewhere else since it takes coins. Check the denomination and check the ouput test that Jim mentioned. What do you get?


Title: Re: just got igt s-plus double diamond need help
Post by: DAS33 on March 30, 2012, 08:18:04 PM
what do i do once i set it to 27# sorry it took so long had to pick son up from school


Title: Re: just got igt s-plus double diamond need help
Post by: DAS33 on March 30, 2012, 08:29:33 PM
i set it to 27-0 and hit spin nothing happened....i cant find the blue knob for volume the mpu board is the one laying flat in the back right


Title: Re: just got igt s-plus double diamond need help
Post by: poppo on March 30, 2012, 08:38:12 PM
i set it to 27-0 and hit spin nothing happened....i cant find the blue knob for volume the mpu board is the one laying flat in the back right


Ok, forget about the spin button. I just looked up the tests. When you have 27_0, try to insert a bill. It should take it and change to 27_1 and then spit it out.

There is a seperate test for the bezel.

Volume dial on upper left side of MPU.


Title: Re: just got igt s-plus double diamond need help
Post by: DAS33 on March 30, 2012, 08:42:11 PM
it wont take the bill


Title: Re: just got igt s-plus double diamond need help
Post by: poppo on March 30, 2012, 08:51:37 PM
Check all of the cables going to the BV. There is another test we can try on the BV it's self.  See the picture below (you will flip #1 & #6 initially). After you do the step where you turn the dip 6 off, put the head back on and try to insert a bill.

Click to enlarge.


Title: Re: just got igt s-plus double diamond need help
Post by: DAS33 on March 30, 2012, 09:04:55 PM
it took the bill now bezel is blinking :244-


Title: Re: just got igt s-plus double diamond need help
Post by: DAS33 on March 30, 2012, 09:18:09 PM
now that it takes bills all i have are one dollar bills cant try it..are these machines pretty quit the volume was all the way up and you can barely hear it


Title: Re: just got igt s-plus double diamond need help
Post by: DAS33 on March 30, 2012, 09:35:04 PM
i went and got a 20$ and it wouldnt take it but it does have a small tear in the one corner


Title: Re: just got igt s-plus double diamond need help
Post by: knagl on March 30, 2012, 09:39:07 PM
Sometimes those volume pots get dirty. Gently turn the knob back and forth a few times (there are stops at full volume and no volume, so be careful not to force the knob past those points).

A trick to adjusting the volume with the door open is to use that tiny white test button under the coin comparator (the pseudo coin button) to hear dings as you make your adjustments to the knob.


Title: Re: just got igt s-plus double diamond need help
Post by: knagl on March 30, 2012, 09:40:37 PM
Make sure you are using old-style bills (not the new style with colored denominations) as your bill acceptor may not be upgraded to accept newer bills.


Title: Re: just got igt s-plus double diamond need help
Post by: poppo on March 30, 2012, 10:02:59 PM
i went and got a 20$ and it wouldnt take it but it does have a small tear in the one corner

When you had the BV head out, did yours have a socketed chip on the bottom or was is a surface mount chip? If it's a socketed one, you can get an updated chip that will take everything except the new $5s. If it doesn;t have a socket, you would need to have it flashed (or install a socket yourself if you are handy with that sort of thing).

http://newlifegames.net/nlg/index.php?topic=594.0 (http://newlifegames.net/nlg/index.php?topic=594.0)

BTW, what did you do to get it working? That test mode is just for testing.

Are you sure you had the volume pot turned the right way? Sometimes that knob is hard to turn too, so make sure you are actually turning it.


Title: Re: just got igt s-plus double diamond need help
Post by: DAS33 on March 31, 2012, 12:54:14 AM
i think its working just not taking new bills it stays lit and trys to take the bills not sure about wether its a surface mount or socket im not sure how to tell the difference


Title: Re: just got igt s-plus double diamond need help
Post by: poppo on March 31, 2012, 12:57:01 AM
i think its working just not taking new bills it stays lit and trys to take the bills not sure about wether its a surface mount or socket im not sure how to tell the difference

It should take a $1 (all 4 ways) and give you 4 credits. Does it do that?  See the link above to see if you have the socket or surface mount.


Title: Re: just got igt s-plus double diamond need help
Post by: DAS33 on March 31, 2012, 01:11:17 AM
i turn on macine after dinner the bv is not lit anymore and i have the socketed board also my machine says accept 5$,10$,20$,50$,100$ so i figured it wouldnt take 1s


Title: Re: just got igt s-plus double diamond need help
Post by: poppo on March 31, 2012, 01:15:42 AM
i turn on macine after dinner the bv is not lit anymore and i have the socketed board also my machine says accept 5$,10$,20$,50$,100$ so i figured it wouldnt take 1s

Did you try that test mode and was that when it was working? If so, it's only a test mode and won't survive a reboot. But it does show that the BV is more or less working.

If it was working outside of test mode, then you may have a loose conection somwhere.

The DBV-200 suppports $1s regardless of what the sticker says.

Did you ever check the denomination setting? It's important.


Title: Re: just got igt s-plus double diamond need help
Post by: DAS33 on March 31, 2012, 01:22:27 AM
didnt we check that last night and it was 1000


Title: Re: just got igt s-plus double diamond need help
Post by: poppo on March 31, 2012, 01:25:00 AM
didnt we check that last night and it was 1000

No, that was the credit limit. From my previous post:

With no credits on the machine, close the door and let the machine reset. Open the door and press the self test button until you have a 6 in the coins played window. What is displayed? It should be 25. This is the denomination. If it is 0, the BV will be dissabled. This is an older SP chip and you may be able to set the denomination it in self test (vice needing a set chip). If it says 25, then just stop, as that is not the problem. if it is 0, try pressing the spin button and see if you can change it to 25. If that works, press the self test button one more time and then close the door and see what happens.

Also, you need to put all of the BV dip switches back the way they were. It won't work if any of those on the second bank are on. Those are for test modes.


Title: Re: just got igt s-plus double diamond need help
Post by: DAS33 on March 31, 2012, 01:34:31 AM
its on 25.... the light came on when we did the dip swith test earlier are they supposed to be off all the time? they have all been off since we did that test


Title: Re: just got igt s-plus double diamond need help
Post by: poppo on March 31, 2012, 11:03:23 AM
its on 25.... the light came on when we did the dip swith test earlier are they supposed to be off all the time? they have all been off since we did that test

Ok, denomination is ok. Yes DIP switches on BV should be off. The test only checkes the BV unit. So if the bezel was never lit when they were off (after a fresh power up) you still have a problem. I would check the two cables that go to the left of the BV (checlk the pins) and folow them back to the black power supply. Then follow the other ones that come out of the power supply. One is for power (that one is ok since the BV cycles)  and one will go to the motherboard. Make sure it's seated well.

From the dip switch test, we know that the the BV head is working. But the 27_0 test did not work. So it sounds like a cabling issue to me.