New Life Games Tech Forums

Just learned a bitter lesson - do not send items Internationally using 1st class - it is cheap for the buyer - BUT - there is absolutely no tracing or accountability - if the customer says he did not get it - well - you lose.

Good to know Barry, but sorry to hear how you learned it. No good. Its hard enough to please Domestic customers, since the moment you ship a package, you relinquish control of it. International orders even more so.

-Roslyn

Are you sure its just not hung up in customs ? I ve had packages delayed for months sometimes thinking they were lost.  :103-

it MAY BE hung up - BUT - there is no way to know - and impatient customers push the DISPUTE button on PAYPAL first

Sorry you learned the hard way Barry, hope it's the last time. Maybe a little more info so other sellers can avoid this customer in case it's some type of scam.

You DO have proof of shipping if you enter the short form Customs # into the USPS Tracking page.

Just not proof of delivery.

RJ

proof of shipping means nothing per PAYPAL - customer says he did not get it - thats enough for them

Sorry to hear you got burned
I wonder if using registered or certified mail would have helped in this case
one or both you get a post card with their signature on it.

the ONLY options are PROOF OF MAILING (big deal the customs doc does that) or REGISTERED MAIL for $12.00.  NO INSURANCE OFFERED.

Okay, now that we've heard many reasons why NOT to ship USPS internationally -
what are possible other viable and trustworthy options?

i just shipped a belt for 185 bucks to canada on ebay usiung usps  all i got was a damm customs number that says its in transit 10 days later still says the same thing..... the guy at post office told me it tells you when it gets delivered..... he lied lol....so i contacted the buyer and he left positive feebback that he got it..... i was real sketchy shipping to cannada but luckily i had a honest buyer..... ebay really sucks though its making me wait 21 days to get my money then paypal takes 3 days to pay me...... i hate the setup they got....

DHL? :200- :72-

http://www.dhl.com/en.html (http://www.dhl.com/en.html)

CH :95-

i find DHL is GREAT for large shipments into the US - they are cheaper and faster than UPS (UPS also ads a last minute HANDLING CHARGE - which DHL does not).  For SMALLER orders out of the country USPS PRIORITY is the way to go but it is alot pricier than 1st class.

Barry  I guess you lost me. If USPS is the way to go, why do we have this thread ???

TNT is cheaper than all of them.  And you get a tracking number, even for economy shipping.  Problem is I hear UPS is acquiring them.

Hey Buzz, I think what he was saying is the USPS Priority mail will give you the tracking options and is more reliable than just International First Class. However you will pay for that extra service and security.

I ordered some LED's from overseas and after 30 day the shipper returned my money. I then place the order to a USA supplier. Got the stuff and all was good. 30 days latter (about 65 days from the order) I got the overseas shipment. If it would have washed up on the shore after the tsunami it would have been quicker.

There is no tracking on International Priority Mail either.  Only US Domestic.  The only way to track international is EMS which is very expensive.

I hate to ask what EMS is because I'll bet it's NOT "Emergency Medical Services"...  :5-

I suspect it means Express Mail Services, handled by the various postal services.

Correct

let me make it simply
FIRST CLASS - no tracking - no INSURANCE offered - no receipt by customer SOOL - customer FILES A CLAIM on YOU  HENCE this POST
PRIORITY - tracking? - INSURANCE OFFERED!!!!!! - no receipt by customer - FILE A CLAIM with USPS