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I have an IGT S2000 Double Diamond Run Vision Machine. The machine was working okay except for the fact that it took a long time for the LCD screen to initialize. Yesterday, I took money out of the cash box and closed everything. An error message appeared that indicated Reel 2 tilt....Closure M....the machine has not worked correctly since that time. The 5 reels will spin okay at start up and then it goes wacky...sometimes the LCD screen will go on for a few seconds and turn off, sometimes the game will start correctly and in 2 to 3 seconds start the tilt spin on one or more reels.

I replaced the optic sensors, I swapped several of the reels, I turned the reset set key, I looked at the board and the 3.6 volt battery had some corrosion around it...I made sure there were no loose wires on the reel....I read many of the posts on this web site....Help..What did I miss in the troubleshooting process....Any assistance is appreciated.

Thanks...

The battery voltage tests ok?

No the 3.6 volt battery had little to no voltage.....

Well, I've been informed by powers higher (and more knowledgable! Lol!) than me, that the 3.6 v battery on the board doesn't effect the game at all! Who knew!?!?!    :129-


Apparently, that battery stores some sort of casino security info and does not have anything to do with your game play. Sorry to mislead you... :279- :279-

We need someone to chime in here...CALLING ALL S2000 GURUS: We need some guidance here please!!

-Roslyn.  :88-

Let me clear this up for you

If the MPU is an Enhanced MPU you must replace the battery if the battery is not holding a charge.
The Enhanced MPU will have S2000 Enhanced and a Part number ending with 1270

If it is not a Enhanced MPU then you can remove the battery, but I say install a jumper between the two negative solder pads.

Also if you had corrosion near the battery make sure you do not have any damaged traces under that area.
Clean up that area very carefully.
 

How can I tell if it an enhanced MPU. Where are the numbers located?

Some numbers that I found are:

59734700, rev:A, 9/02

model 1952-0

code 100973
assembly number 7551050
402210023465

I found this photo of a MPU Board that looks my mine....my battery has or does not have a charge.

Thanks

The pictured MPU is not an enhance model. Take the green battery off the board and make sure no problems exist due to acid. The description of your problems being with the S2000 portion of the game and the top box lcd would lead me to suspect power supply problems. In the vision machines the power supply is the common link between the bottom and top box other than communications. Hope this helps.

The board reads super stepper controller.

I went back into the machine and made sure that all connections coming out of the power supply were properly connected...still..when I now turn the machine on...it still reads Reel 2 tilt but the reels have stopped continuing rolling.

Any other ways of troubleshooting the power supply..??..What about the menus in the machine?

Thanks

John 0813

Not sure why...But I got a reel 2 tilt error on a 3 reel plus bonus reel machine when the wire came off of the switch located on the inside of the cash can door. Put it back on and the tilt went away. Worth looking at and you did say it started after taking cash out.

I am checking for loose or disconnected wires/connections...I have found nothing...

The machine has been on for about an hour..when I closed the door...it reset itself..I inserted several bills..played one game...it blinked and went back to the Reel 2 tilt mode....closed the door again...indicated insert coin..all buttons and lcd blinked...went back to Reel2 tilit mode?????

Any other ideas are appreciated....family is here for the holiday...and they do not like my "Out of Service" sign..HELP!!!!!

No way to check power supply. You may want to check that all reels are seated good. With power off take each reel out and re-seat. If that doesn't work swap reels 2 and 3 around with power off and see if the error moves to reel 3 tilt. Be sure and put reel 2 and 3 back in thier original positions. If you have a clear chip you may try clearing memory. However, this will require a key17 chip to re-program the machine. Thanks.

I did the reel swap....same error message....as I stated in an earilier post..after a warm-up period...the machine's buttons tray lights blink on and off...the lcd blinks on and off...sometimes I can place one game and it then blinks and goes back into the "Reel2 tlt Mode" ...strange. Could the 3.6 volt battery be part of the problem? or is it best to do a memory clear and strat over again....

Thanks

When you get the reel tilt message does it alternate with a door open message? I had a similar problem last year and it would sometimes come up with the door message also. Turned out it was an alignment problem with the door optics and I ended up doing the bypass mod on those. No problems since then as far as reel tilts. If your machine still has the belly door microswitch you might try pulling the wires off that and tying them together first as you may have a faulty switch there. Same goes for the cash box door switch. Neither of these is anything but a potential pain in the butt on a home use machine anyway.

See my previous posts...I do get Closure M...but I would expect that...I replaced both the optics... I swapped reels...Is there any way of testing the optics to see if they are misaligned...when I slowly move the door latch up and down the machine goes into various play modes and tries to restart..then the error appears...any thoughts on the blinking of the button tray or LCD screen...??

When I had the problem my optics worked fine, I just couldn't get them to align well enough to hold contact. Any movement of the cabinet or table it sat on could flex the machine and break the contact for a split second causing a reel tilt error. I'd already bypassed the cash box and belly door switches so they were a non-issue in my case. Your flashing displays could be attributed to a door IO card that's faulty or not seated properly. What you did before the problem started, taking cash out of the cash box, is why I'm suggesting the things listed. By the way, my Double Diamond Run vision used to take almost 5 minutes to initialize. I figured it was the nature of the platform.

Just turned on the machine...everything started as normal.. LCD Screen lite....hit the bet switch..lights blinked..error messages...4 reels began spinning??? Moved the latch slowly up and down...tried to restart..error message..general reel tilt...slowly moved latch...the blinking...error message again "reel 2 tilt"

Obviously there are many things that could be causing this problem. On the MPU version you have one of the traces on the board that carries the door optics signal runs underneath the green battery and you stated that battery had some corrosion. How bad was the corrosion? Did you manage to get it cleaned? And was there any visually obvious damage to the board underneath the battery? It's battery acid, it plays hell with copper. Any chance you have a spare board you can swap out with the origional?

The corrosion was not bad...I will pull the board ..remove the battery.. clean the board with baking soda and re-post.

By any chance, is there a loose screw on the reel glass display panel?
I've noticed that sometimes the plastic reel glass displays have slightly weak plastic molded attachments
where the screws go through to secure it to the door frame.
If the screws are a bit loose, the display tilts backwards slightly
and sometimes a reel basket rubs against it?
That could cause a constant reel tilt as I've had that problem with one of my reel glass displays units.
Just something to check anyways.  :71-

On the same note, check the wires for the flourescent light in the door above the reel glass. They are tied to the metal bracket at the factory with small zip ties. Quite often these plastic zip ties get brittle from heat and age and break off leaving the wires hanging down a little. Sometimes they even rub against the reels, especially the middle reel causing errors... Maybe it can be something this easy??? :103- :103- :103-

CaptainHappy :95-

Just double checked the wires/plastic wire holders...nothing is touching the reels..when I started the machine this morning...all 5 reels started to spin and then the error message again???


Tonight, I removed the battery...very little corrosion...unfortunately the reels are still spinning and I am getting the same error mesages.......

Spent the afternoon swapping the reels, checking the connections, and opening and closing the door....nothing seems to be working or changing the error messages..sometimes two reels spin...sometimes three...reel 2 hestitates and then reels 2 ,4, and 5 spin..the lcd screen will light with the video for 2 to 3 seconds and turn off.. the sound quickly comes on and off.....I have another MPU...I plan on changing it out ...Are there any settings in the menu which can help me trouble shoot the problem? or any other ideas....???

Thanks


John

Did you or someone you know remove the green battery from the MPU?

IF you did jumper the 2 negative solder pads together where the battery was.
Do nothing to the positive since it is only one solder pad

Yes...based on a previous post, I removed the green battery..the machine still acted the same ...with or without it...

What are your thoughts about connecting the 2 negative pads??

I know there are traces going to each but they are not connected unless the battery or jumper is installed.
I had removed the battery on a 502 board and I would random reel tilts until I put a jumper in place.
Some say it is not needed but I say it 5 minutes of your time and may solve the issue.

I tried a jumper...it did not work....

I did a RAM Clear...reset the options...now the machine starts like it is suppose to...Credit equals .05, insert 45 credits...all 5 reels spin.. etc....and then the error messages reappear...call attendant...Reel 2 tilt...etc.....nothing happens...I open and close the door...everything repeats...


What did I miss...???

  Open the door and turn the jackpot key, close door and see what happens.

I did that about 100 times...nothing....

I did a full clear with a clear chip 097 and key 17.  The spinning stopped...but still I get error messages...

I did a full clear with a clear chip 097 and key 17.  The spinning stopped...but still I get error messages...


Here is a video of the problem..

http://youtu.be/iFBOd_Ph2HM

Open door
Turn jackpot reset key
Close door
Let reels spin, it should be ready this time

Are you sure that reel 2 is not rubbing against the door or something on the rear side of it.

 

No change....Just tried it again...removed and reset reels...it operates just like the video I put on youtube..see above post.

I've read this entire thread.
It sounds like you've been swapping the reels and re-seating them.
That shows that the reels themselves,  are fine.
Those are all good things to try because you keep getting specifically, the 2nd reel position to show a tilt error.

Everything you've tried so far seems to point to that 2nd reel connector 
since you've tried other reels in it's 2nd position on the reel shelf.

That would lead me to a few things to check out...>>>

1). The pins in the Molex connector on that 5 reel harness.
Make sure none of them are pushed back into the rear of the Molex housing in such a way that
there's no longer any contact with the reel connector pins.

2). A bad MPU IC component directly related to the 2nd reel.

3). A possible bad reel driver board that's located on the back wall of the cabinet behind the reel tray,
connected into the reel harness.
Please thoroughly inspect  :209- and check all wiring and pins from the reels to that reel driver board.

4). A possible bent pin either in the MPU connector, the motherboard (backplane) board reel harness connector
or a bad trace on the motherboard.

Basically, this sounds like a physical problem with continuity to that 2nd reel either with a harness pin
or an IC component gone bad.

Bunker, those are all great ideas except for the one about the reel driver board. S2000's don't use a reel driver board. That's the light control board on the back wall of the cabinet and working or not it should have no effect on reel spin operation as far as causing the same reel error each time it is turned on. Maybe random errors if it was shorted out, but being reel specific makes me think the problem lies elsewhere. Of that board is working, all reel backlights should turn on briefly after power is turned on while the machine tests all periferals as part of the game initialization process

Dang!  :25- Good catch Cowboy!
I didn't fully finish my coffee yet!  :72-
I forgot that small board was the reel backlighting driver board...!!!

I wonder if all his reel lights are in the "dim" mode when in a waiting state or idle mode?
Or do they turn off completely when in an error state?

I wish I had my machine next to me....I'd purposefully create a reel error by
physically moving a different reel basket to see if I get a different reel error.

Of course to eliminate the backlighting as an issue he can simply unplug the backlight plug from the front of the cabinet IO card and try a restart. The thing to keep in mind here is that any interruption of the start sequence will cause a reel tilt error even though the interrupting item may not show up on the VFD display. I had a similar problem with my Money Mad Martians and it turned out to be misaligned door optics, but the door open error never showed up on the VFD, just a reel tilt error and most commonly it was reel 2. I did the bypass on the optics and never had the problem again. Not to say this is his problem, just quantifying my suggestions here with background experiences

Here is another video...I do not know if it will help?


http://youtu.be/-JzqOoO8uBM (http://youtu.be/-JzqOoO8uBM)

The machine looks like it spins reels properly and they all stop.
Have you checked the reels closely
Make sure they fully seated on the shafts seeing that are narrower reels the tabs that pass through the optics may even be shorter than the ones on reels for 3/4 reel games.
Nothing in the optics
The fins or tabs that pass through the optics are intact and match another reel.

Have you tried disabling the BV in the menus and unplugging all wiring going to it? After this is done and the game is restarted it will go through a netplex configure and eliminate the BV from memory. Where your problem originates with emptying the cash can and you've gone through all the wiring for bad connections this would definitively eliminate the BV as the problem for reasons such as a bad cashbox door switch or a bad sensor at the back of the cashbox housing. It's a little time consumming of course, but you've lost a lot of time on this problem already so what's a little more? This site is great for information, but obviously it's difficult sometimes to talk someone through a problem over the internet or even the phone. Where we can't be eyes on with the machine all we can do is offer possible solutions and you're gonna have to be willing to take the time to try them. The goal here of course is to get the machine working regardless of the time involved doing so

I agree and appreciate all the help...

Updated info....

I disabled the BV.......nothing
I re-swapped the reels...nothing
I removed the hopper-checked for loose wires.....nothing
I reinstalled the cash box...nothing
I replaced..again..the optics on the door and inside of the machine...nothing...
I used the reset key numerous times when the reel are spinning...door open...nothing...

I read another post about bypassing the door optics...any opinions..

Today....I will try replaced the MPU...

You do not need to bypass the door optics as they are working fine.

When you replace the MPU, make sure the eproms are carefully inserted
and no pins are folded underneath the chip bodies in their respective chip sockets.
Of course, make sure they are installed in the correct direction.

You will see some messages on the VFD display when you power up.
No problem...
Report back when you install the new MPU !

Update....

The switch on the belly glass is not connected...no pins in the reel plugs appear to be bent...did a RAM clear on the old Board again..the tilt message still reappears after everything else is set-up.  Tried the replacement board...what a mess.!!!..after I transferred the chips and installed it into the machine..I could not clear the RAM error message...then it started switching from RAM error to Call Attendant...then dots appeared on the bottom of the winner paid, credits, and total bets windows...when I put in the clear chip... only one light on the board lite instead of the top two....the vision screen kept on trying to initialized but nothing happened...returned to the old board and the old error messages happened again....

Any other ideas are welcomed.

Which clear chip are you using?

Clear Chip 0097 then Chip17...

The clear 97 should be fine, but I'd of thought you'd need a key 31 or 45 on a vision game. I couldn't get a 17 to work on my Double Diamond Run. Be that as it may, it sounds like you've run a clear chip before and understand that it can take a minute for both lights to come on when you use it so we won't go there. And the key chip settings must be working or you'd be getting machine type errors and denom errors before it ever got to the reel errors. When you put the chips on the new board before installation, which chips did you transfer from the old board to the new one?

Clear 97 Key 17

I would only swap the mpu, correct any errors/tilts then do the following:
If you want or need to do the clear and key do it like this
do the clear chip procedure
put the base chip back in
power up with the door open
Enter the key menu and do whatever it lets you do in the key chip menu - that is why you leave the door open - it will open the key menu some but cant remember if it 100% open or not
If needed do the key chip procedure only if it would not let you do everything you wanted in the key menu
Finally do all the other settings you can normally do in 3 options, etc.

I went into the main menu...I/O Tests and in the Processor Input Tests.. the Table 2-33 in the IGT Manual shows a Initial Value of 1 for Reel 1 Optic, Reel 2 Optic, etc.....On my machine, there is a 1 value in Reel 1, 3, 4 and 5 Optic....Reel 2 Optic is a 0 (Zero) value...Is this the problem that caused my tilt error message??? The book states a 1 value if reel is present and functioning properly....
I swapped the reel..but the 0 stayed...any ideas or help is appreciated??

Yes,
I'd try the new MPU again.
Before running a ram clear, I'd install the SB chip, SG (GME1&2) chips, the Version chip, and the two ram chips as well.
Make sure they are all in the proper direction in their sockets.

Power up the machine and clear any errors following the instructions on the blue VFD screen display.
If the game works and the topbox LCD comes on...you'll be in business.
IF, you get the reel error again, power off, remove the SB chip and install the ram clear chip.
Wait at least 31 seconds for the amber lights to come on then power off.

Remove the Clear chip and re-install the SB chip and power up.
Clear any VFD display instructions then power off.

Now, remove the SB chip again and install your Keychip in it's socket.
Power up the machine again but never close the door unless you are instructed to.
Your Keychip should  open up the menu on it's own.
1st thing you need to set is to make sure your machine is an "Upright" machine.
Then, set your coin denominations and machine denom and power off.

Swap out the Keychip with your SB chip and power on.
Again, watch the VFD display for messages and the topbox display should come on.
This takes a min. of about 4 minutes tops!
Watch the blue VFD display the entire time and get familiar with your whole complete Boot Up mode of your machine.
The game should come on and try to play one complete game with a single coin that matches your coin comparator "Sample" coin.

Again, because we don't know if your topbox LCD display has ever had the "Boot Up" jumper removed - we don't know exactly what "Boot Up" sequence you're seeing on the LCD display.
This is always helpful to become acclimated with so you know if there's any problems with any software.

I have a final suggestion that may or may not help you.
If you can, undo the 1st & 2nd reel connectors from the back of the reel receptor bracket and swap them with each other.
But install the reel mechanisms into their original positions.
This will tell you ( by looking at the reel codes 1 or zero) if your error code moves with the harness!

If so, then you will be certain that the problem is something with the harness on the 2nd set of wires -
this also rules out the notion that your 1st MPU is bad and the problem lies with either the reel harness - or the Ram chips that I asked you to swap to the new MPU earlier...


 

I word of CAUTION, the legs on a "RAM" chip are extremely brittle and if you bend one when removed from the board it will break off when you try to straighten it. Those two Ram chips will cost almost as much as a complete board.

Bunker missed the part, if you have a printer, enable it in Con Fig II before you leave key chip menu

I swapped the 1st and 2nd reel connectors and re-installed the reels....I went back to the I/O Test and the same zero (0) appeared on the screen for Reel 2 Optic...all others are still a 1......of course when the reels spin and stop they are out of order because I swapped the connectors...

I retried...for the third time.. my newest board....I followed the procedure you described ....see previous post....but after I used the clear chip and then reinstalled the stepper base back into the U21 socket...I put the board back into the machine and RAM error appeared in the window...I turned the JP reset key...followed the instructions....re-inserted the board with the keychip....only the second light down is lite...not the first light...both should be on???..it has been over 10 minutes.....I will be you informed....
  

The idea of the reel optic test is for you to enter the test and then spin each reel the number should cycle between 0 and 1 as the reel spins
Also depending on where the reel is supposed to stop the test result could be 0 or 1

There is no need to move the RAM chips either., The only chips that should be moved are SB, SG (if different) and VS chips. Base, Game, and Version
The RAM Chips will be reloaded with data from the data EEPROM when you use the Jackpot reset to cycle through the errors.

Quick update....

I installed the new board....it would not clear all the way....I then removed the old green battery.....I had limited configuration options...it let me play one game.....no reel 2 tilt error message...I have RAM cleared the machine 2 more times...it will now allow me into the key Configuration menu.....the error messages are gone...I am re-setting the game...the lower part of the candle light keeps blinking...I will keep you informed....

"No reel 2 tilt error messages" means that your 1st MPU is kaput.
Stay with the newer MPU and learn how to do all the configuration settings in the Menus.
Thanks to Buzz pointing out the printer settings that need to be done as well.

I'm assuming your topbox game is now showing on the LCD screen?

The reason I asked you to change the RAM chips is that sometimes a bad ram chip will cause problems as well.
I just wanted you to change them to take it out of the troubleshooting process.
You may swap the Ram chips back if you prefer but they should be the same.
However, if you swap the old ones to the new MPU and you suddenly get errors you can't get rid of -
then we know it's bad Ram chips rather than the MPU board.

My process of pinpointing faults requires swapping all sorts of easily removable components to single out the problem.
At least for now, we've been able to get rid of the 2nd reel error
that was a persistent problem with the 1st MPU board!  :89- :3-

More wisdom is needed.....

I turned the machine off for 3 hours...went to turn it on and the Call Attendant error came up...then 7-segment display mismatch...tried to clear machine.....LCD then showed a photo with Com Link error...restarted machine....eeprom error appeared..turned key.......some critical data will be lost...turned key....removed board....insert key chip 17 ..reinstalled,,, one light lite....replaced stepper base chip in u21...restarted machine...game started correctly.....but the bottom of the candle is still blinking...

Doe anyone know what is going on here....????

I will retry machine in morning.....any guidance is appreciated

The earlier messages were because you didn't have an eprom correctly seated in the socket.
That's why you got the "7-segment display mismatch" and "Com Link error" messages.
A Com link error message usually is the result of no communication between the to[[ox flash card
and the SB chip you removed.
They went away after restarting the machine and should have came back after awhile.
When you cleared the ram again...those messages went away.

The 1st time the message with "some critical data will be lost" and you turned the reset key -
you needed to wait about 90 more seconds for the topbox LCD display to come on.
Instead, you removed the MPU and the machine didn't have a chance to initialize.
At that point, your machine is ready to accept a coin for play.

..."bottom candle still blinking"... = machine is ready to accept a coin.
Blinking light only means that the door was recently opened.

Try playing one complete game to get rid of blinking light if there are no errors on the blue VFD screen display
and the topbox LCD game is on.

You're doing too many steps at a time for us to respond.
Take a look at some of my "Boot Up" video clips on youtube when I got a Munsters game going.
I think my youtube account is "Stayouttadabunker3".
They will give you an excellent idea of what you should expect to see on the LCD display as the game is booting up.

To get the same boot up sequences to display on your LCD screen instead of a mostly black screen, you need to install a jumper on the topbox computer board.
It will be the jumper on the left hand side of the memory card.
They usually have one there but it's only on one pin - you'd need to jump BOTH pins.

The cover of the LCD computer comes off with the removal of a few screws
on the back of the topbox display unit.
You'd need to temporarily remove the screws and set them aside to get at
the back of the LCD computer board to get at the Boot Up jumper.

Are you recommending that I start over and go slower between the steps....RAM Clear procedure, etc....?

I'm not saying that you're going too fast...I' meant to say that you're jumping too many steps at a time
and we cannot respond to step you through it.

By the time you come back on and give us a report - you've pulled out the MPU board! :8-

Stop ram clearing... :60- it's not doing anything anymore.
You've already cleared the memory from the RAM chip -
there's nothing in there anymore.
It's as empty as the R273's mannequin in his basement!  :5-

Stick in the SB chip in the socket in the right direction and start over.
When you get to the part where the blue VFD display says: "some critical data will be lost"
and you turn the Jackpot key once, leave the door ajar and watch the display and the LCD.
It should take no more than 90 seconds for the LCD to come back on.
It may display a blue screen with the message, "door open".
That's when you close the door and try dropping in a coin to play ONE COMPLETE GAME.

Playing a game will get rid of the blinking lower candle and you ought to be back in business!

If anything else pops up. Stop and report but don't go any further until you post
what is going on and you get some help from the forum.

You might need to get on the phone with someone to help walk you through the start up procedure
because you may be doing the wrong steps to get your machine back on correctly.

This is a short video clip of how a Vision machine boots up into game mode...>>>

http://www.youtube.com/watch?v=C-6OvMnsAbc

stayouttadabunker
you got your first subscriber.... me..  :131-

lol Thanks!
I put the plastic computer 2-pin jumper in my Topbox LCD computer so I could see the Boot Up sequences.
It's a LOT better than looking at a black screen when powering up!
They're just like older desktop computers we used to play with 10 yrs ago.  :89-
Pentium 2's I believe they were.  :5-

Thanks for your help...I will follow your instructions and report back more often as I complete a step...

I turned the machine on today....it went throught the normal start up process...the LCD stated: Initializing, please wait....then the machine 's 5 reel spun...and the VFD screen reads: Call Attendant ...Machine Type Mismatch....Closure M ...There are 0 credits in the machine...Cash..0.0....and the Credit line shows ----- no value for a credit. This is with the door open or closed.

What should I do next...

Your machine has been completely Cleared.
It now doesn't know if it's a "Slant" or an "Upright" machine.
It also doesn't know what coins you're using
or what the denomination of the machine it should be.

Now, it's time to put in a Keychip
and set up your machine.

Power down, remove MPU and SB chip.
Install a Keychip in the SB socket position and re-install MPU.
Power up the machine
and go from step #8 in the instructions below...>>>

The top 2 amber LED lights are lite....no messages on either screens...the "Select Credit Value" botton light is on...

What should I do next...your text starts with the Clear chip again...

Yes but I told you to continue from step number eight...
Please read the sheet I've attached fully!
Thanks!

I have followed your instructions and the machine is working properly...the candle has stopped blinking...the printer works, and it accepts bills.....

Thank you very...very much........

However, The big test will be in the morning..that is where the problem was last time.......I will try it again and report back to you......

Thanks again,


John0813

Help.....

Turned the machine on this morning....both lights in the candle are blinking....the VFD states...Call Attendant...when I open the door is states EEPROM ERROR....the LCD Screen reads..... Initializing, please wait.....the machine has been on for over 30 minutes.....What do you recommend I do now......??????

My previous posts show that all steps were followed...I played games yesterday after the machine was cleared and re-set.everything worked correctly.....now this???

Any help is greatly appreciated....

If the machine is loosing settings memory when turned off, as long as the cmos battery checks good, at this point I would have to suspect a bad motherboard as you've already swapped the MPU's. Machine setups, such as game type and denom stuff are storex on the motherboard. MPU stores statistical data and it's u.likely you got two bad MPU boards in a rpw

Thanks,

I ordered another MPU...should arrive next week....How can I test the motherboard??

The round battery on the board shows 2.78 v.

Other than swapping it out I don't know that you can. They're cheap though, like $20 on ebay

About the motherboard....

Is there a test on the internal menu that I can use or should I wait until after I test the new board.??

The nice thing is that the 2nd reel tilt errors have never come back.  :3-

There isn't any tests for the motherboard that I can recall.
As far as I know, there are 6 input, 10 output (I/O), and 4 game tests.

Like cowboy stated, the [7.1.6] Machine Type (Upright or Slant)
and Denominination values are stored on the eeprom chip on the motherboard.

You can Keychip the machine to go into the Set Up menus to see if those settings you're configured yesterday are still intact.
If so, then the problem may very well be something else.

No matter what though, I'd drop in the keychip then put the SB chip back in
and go check my settings from yesterday to make sure they are all still in there as configured.
I'd also pick up a cheap, spare motherboard as well.

This morning I followed your instructions....I used the key chip/reinstalled the SB Chip....I found all of my configuration settings were the same....the machine let me play a few games....I zeroed out the credits.....I waited about 45 minutes.....turned the machine on again...and the Call Attendant...EEPROM Error messages ..reappeared.


What are your thoughts and next steps......???

What's the voltage on your cmps battery on that board? Also, I would give all the eproms on the MPU an extra push to make sure they are fully seated. My first S2000 game had that problem and it ended up being a bot of oxidation on one of the ram eprpms. That extra seating pish fixed it

The round battery on the board shows 2.78 v.

I have pulled and pushed the chips...Over the past week, I have set the settings several times......the machine lets me play a game or two perfectly.....then I turned it off for about an hour and upon start-up... the error messages reappear....

2.78 isn't critically low for a cmos battery, but it's getting to the point wherd it could be trouble. When I had that problem it was pretty sporadic as far as when it would show up, but it was the same error. Are there any signs of oxidation or rust on the board anywhere. Quite a few machines come from coastal areas or cruise ships and high humitity over time can raise all kinds of issues

I have another board coming in on Wednesday....

When I removed the green 3.6 v battery from this newest board... ..I cleaned off corrosion around it and around D3 and D4....

I guess it's a wait and see then...

I do have a brand new lithium coin battery w/legs....its voltage is 3.40...I can install that one??

You can, but if you have a bad board you'll be taking it back off. Probably worth the 20 minutes of time to try it. After changing the battery you'll need to clear a couple of errors with the reset key and it's best to cash out any credits before hand if you can. No clear will be required for this

I replaced the battery...reconfigured the machine......played several games perfectly...ended with zero credits....

I turned the machine off for 3 hours...went to turn it on and the Call Attendant error came up...then 7-segment display mismatch......Turned everything off... restarted machine after about 5 minutes.....Call attendant error ..opened door...then EEPROM ERROR appeared....cleared several error messages...waited for the machine to initialize...then game started normally.....

Waited another hour....turned it on and the Call Attendant error came up...opened door..eeprom error appeared..and dots in the windows (winner paid, credit, total bets).......turned key.......some critical data will be lost...turned key....waiting to initialize.........over an hour ...nothing happens......

Unless you got 2 bad MPU boards I would suspect a bad motherboard, but for shits and grins unplug the candle in the top box and try restarting it

I have another board coming on Wednesday.....

Did you say unplug the candle???  When the machine is operating correctly the candle is off....WHY THE CANDLE??

A shorted candle has been known to cause differant oddball errors. Slim chance, but easy to try, no?

I will do it first things in the AM.....

Should I get another Motherboard ready in the meantime or wait until after I try the new board??

I think all that cowboy is asking that you unplug the candle and try it.
If the memory holds intact after powering off the machine - then you know there's a short with the candle.
It's something to try anyways.
You might get lucky?

Like Bunker stated earlier, whether you need it now or not it's a good idea to have spares for major componants back stocked

The new battery reads...2.98 v.....
 
I will get another motherboard
 
I disconnected the candle.
 
Now when I turn on the machine...it reads call attendant...eeprom error....I turn the jp key..it clears the errors....dots appear in the windows and the lcd reads initializing, please wait......I wait about 30 -45 minutes...nothing happens....when I turn the machine off and turn it back on after 10 -15 minutes...the same cycle repeats itself...
 

Ok, candle wasn't an issue but it's been eliminated as a possibility to so it's progress anyway. Let us know if any thing improves with the new board and be sure to never remove or unplug anything with the machine turned on

Any thoughts why I keep getting and EEPROM ERROR...Is it located on the Motherboard?

It is as though the game memory gets "lost"....the configuration settings are still in the machine...but the program will not start....

Motherboard retains the settings info and the MPU retains accounting related info. Your eprom error is likely a "read" problem associated with the ram chips or program chips on the MPU or the game would lose other settins information. Which would proba ly mean a bad chip or MPU. You might could try the ram chips from your origional board or swap sockets on the current ram chips

Thanks for the insight...will try your suggestions and get back to you later in the day....

Update....

I got my second "New" used MPU on Friday.......I installed my chips....used my clear and key chip procedure....set up the game.

played it perfectly for about 3 hours.....turned it off over night...started the game this morning and everything started correctly...

I will turn it on and off all day and report back to this posting...

Fingers crossed, that is certainly a good sign!!! :244-

 :259- to you for keeping at it so patiently, and  :259- :50- KARMA STORM :50- for the helpful folk on this page!

CaptainHappy :95-

Turned the machine on this morning and for the second day...everything is working fine.....Thanks to all the great folks at NLG and others who stayed with me during this troubleshooting adventure.....does anyone want to guess as to what was causing the problem???? could it have been two bad MPU boards?


Thanks again.

Absolutely could have been. You might see if maybe Bunker is willing to take them and test them for you. I think he has a jig for that

Glad it's now working and holding your settings!  :3-


Well,...lol...all I do is take a magnifying glass
and scour through all the IC components to see if I can detect anything physically wrong.
As far as actually seeing what component is bad...well...those boards would need someone who's more familiar with board schematics
and has the know-how to test individual IC components with the right equipment
and replace them.

I want to thank you and everyone else for your help....it took over 90 hours....but it was worth it...I learned a great deal...

John

You will never believe this.....after getting my machine up and running....I did not play it for 2 days....now when I turned it on...I get the following error message......PRINTER COMMUNICATION FAILURE....everything was working correctly.....I have been trouble shooting and I downloaded the Future Logic PSA-66-001N tech manual....I have unplugged the printer..no change...I tried the I/O (4) test...no response...both red led lights are on...I removed and replaced the paper and redid the ribbon cable .... it will not give me a test print...nothing...

Should I continue with this forum topic or begin a new one??

Any help is appreciated...all previous printer setting are correct and enabled..I printed a ticket before...my last adjustment to the machine/printer menu was that I added Data Entry information. I have opened and closed the door about 50 times...no reset...just the same error message.....


 

I'd start by narrowing it down to a definite printer failure by turning machine off, unplugging printer, turn machine on and do a netplex config from the IO tests menu

I unplugged J14 on the motherboard but power is still going to the printer and both LED lights are on...I unplugged the ribbon cable from the daughterboard...no power to the printer....did the I/O test (4)...still nothing...

Should I do a ram clear and start all over again???

Nope, you should be able to disconnect the netplex plug and then force a netplex configure from programming menu. Won't matter if it's still getting power to the printer or not as long as the netplex is unplugged. Eliminating the printer from the program and disabling it will help prove out where the problem is

When you say netplex plug...are you talking about J14 on the motherboard??....or the plugs behing the printer??
and when you say eliiminate the printer from the program...are you saying disable it in the menu?..I thought I needed
a key chip to reconfigure it?? Also, when I use the I/O Test..  Auto=Config..it reads Printer 2 Not Responding....Is
there a printer 1?? ...?? Also, how do I change the setting if there is one?

Can someone please explain the answer to my previous posting????

thanks

We are sorry that your previous post was overlooked as you can see that NLG is being swamped with threads and postings!!!
I will try to help you as best I can...>>>


1st of all, let's understand that the IGT S2000 Netplex system of Molex plugs are basically 2-rows of 5-pins.
So, you need to find and trace the 10-pin harness from the printer to the MPU.
Apparently you have "power" but there seems to be a lack of communication of logic signals from the printer to the MPU.
This is a pretty common problem as I'm seeing quite a few posts and threads elsewhere on NLG about this.
You need to establish the printer's logic signals now.
Try undoing and re-seating the plug behind the printer that connects to the harness that runs out to the motherboard.
Then trace the harness to the motherboard and do the same.
You do not need a Keychip to establish communications or to get into the settings - the option of Auto-Configuring your printer is available through the Operator Menu.

Basically, the S2000 "finds" any Netplexed logic signal and identifies it as to what peripheral it is....whether it's a printer, a bill acceptor, or a bonus wheel or even a possible progressive display unit.
You can "ask" your machine to look for a Netplexed peripheral such as your printer by going into the menus and "forcing" your machines to do another search for a plugged-in printer.
And yes...I don't know why but an S2000 is very welll capable of establishing Netplex communications with an additional printer!!!
I tried this once as I have a spare printer and lo and behold...BOTH printers worked when I plugged them into my machine!!!
Why anyone would have that capalbility for a slot machine is beyond me and I dare anyone with the correct answer as to why IGT would enable this! LOL

Open the door, press the white Test button once ( where ever yours is..) and you will enter the menus.
Click on the two attachments below to enlarge and go from there as to making your machine perform a Netplex "search"... Go to the Output Tests on 4.3 to Auto-Configure You printer...which is a Netplex device actually...>>>

Thanks again for your assistance.......I finally got another S2000 Ticket Printer with Daughter board and installed it yesterday...I then followed your recommendations and everything seems to be working correctly.......I started this Posting on May 26th......it has been a long trip and a lot of replacement parts....and thanks to everyone for staying with me and helping me in the problem-solving process....

Again thank you to everyone who helped.......


JOHN 0813

That's great news John!  :136-
Glad you got it up and running!  :89-

Hello to all,I have same problem but with reel1, anyway i could get the mpu repaired? i will try first to check the green battery first. Thank you

Have you tried the normal things like swapping reels to different positions to see if the problem follows the reel or stays with the reel one position?

Also be sure the reels are not rubbing against any thing on the door (glass, bezels, etc.)

never had that happen before. The most common thing to have a reel tilt is when you have a closure MB error message. I think it's the green 3.6v battery or something

good luck!