New Life Games Tech Forums

Hi. I just received my Double Diamond King Machine & the 6 Reel Lights in each Reel, don't seem to be operating correctly in no credit or credit mode. I ran the test--Reel Lamp Test (Option 4.10), from the tests in the Software manual- Version 9, & the test seems to run correctly, with correct flash & all lights opreating.

In Normal static mode. just sitting or turning, the 3 left hand vertical row of lights, in each reel are on, very dim, & the 3 right hand row of  lights, in each reel are off..... Is this normal or do I have a problem?

What should I check?

Thanks, Ken

I'm not really sure what is wrong but I can tell you that on all the backlit machines I have seen all of the lights are lit dimly but you usually have to push the reel to the left alittle to really see the right row of lights. I would think if they work in test mode but not while the machine is in play that it's probly a software issue.

they all got to be on in dim mode at start up.......it could be your bulbs? when you did the test make sure the strips are off so you can make sure all the bulbs are working with the test..... i got reels before that some bulbs worked and others didnt..... i would remove the reel strips and make sure the bulbs that arnt working are twisted tight...... then if still having an issue swap the working bulbs with the bad bulbs to see if its a bulb issue.....next option swap reels see maybe the reels are bad.... if you have a second set of reels.....also check the plugs on the backlite reel board make sure everything is plugged in......my guess its the bulbs......

He indicated that the lights work fine in test mode so I'm not sure that's his problem. He might have a game running on S+ chips or an SB that doesn't support backlit reels. We need him to turn the machine off, pull the MPU and identify what chips are on it.