New Life Games Tech Forums

**Reel Slots** Gaming Machines => IGT S and S-plus Reel Games. => Topic started by: nthawk on August 23, 2012, 11:31:52 AM



Title: IGT Double Red White & Blue Problems
Post by: nthawk on August 23, 2012, 11:31:52 AM
Hi folks, new guy here.... have an IGT model B5033CW ('95 mfg.) and I can't make it work and before I tear it to picece thought I'd seek your advise and expertise. I power it up and it goes thru it's clicking and clacking, no reel spin and coins just drop straight out.....
where do I start?????


Title: Re: IGT Double Red White & Blue Problems
Post by: CVslots on August 23, 2012, 01:08:29 PM
It's not gonna do you any good to tear it to pieces, more harm than good actually....

Why don't you start by posting a 2 pictures of it. One with door open, one with door closed.   :317-

Roslyn  :88-


Title: Re: IGT Double Red White & Blue Problems
Post by: nthawk on August 23, 2012, 03:05:48 PM
server won't take my pic files (too big) could e-mail them if anyone wants a look


Title: Re: IGT Double Red White & Blue Problems
Post by: crgadyk on August 23, 2012, 03:07:37 PM
Microsft paint has the ability to make picture files smaller. There are tons of free ways to shrink image sizes to have them fit on the forum.


Title: Re: IGT Double Red White & Blue Problems
Post by: nthawk on August 23, 2012, 03:18:53 PM
i'll try that... just found fuses, checked ok re inserted now I have no power to nothing!!!! What did I do wrong?


Title: Re: IGT Double Red White & Blue Problems
Post by: nthawk on August 23, 2012, 03:51:17 PM
trying pic's again....


Title: Re: IGT Double Red White & Blue Problems
Post by: CVslots on August 23, 2012, 04:03:01 PM
 :136-   Now we're getting somewhere!! Ok, so you say it does some clicking and clacking on start up, but no reel spin.

The first thing we do on a fresh machine is check the fuses on the back wall. To get to them pull the hopper straight out and set it aside for now. You will see a box on the back wall with 3 black fuse caps.


Title: Re: IGT Double Red White & Blue Problems
Post by: nthawk on August 23, 2012, 04:04:13 PM
O.K., I'm an idiot...found loose fuse... now I get code 12 (low battery?) and lights flashing...lower one fast top one slow...change battery? How do I access it?


Title: Re: IGT Double Red White & Blue Problems
Post by: poppo on August 23, 2012, 04:14:50 PM
O.K., I'm an idiot...found loose fuse... now I get code 12 (low battery?) and lights flashing...lower one fast top one slow...change battery? How do I access it?

The battery is on the MPU behind the hopper. With power off, pull the hopper straight toward you and out. Then the MPU will lift straight up (it may be a bit tight). The battery is soldered to the board.  You can get a replacement that solders in or put in a holder like this.

You may want to also get a clear and a set chip. There is a chance that you will get stuck in a 61 loop after changing the battery and will need to do a clear. Then you will need a set chip to re-enable the bill validator (if you use the clear).


Title: Re: IGT Double Red White & Blue Problems
Post by: CVslots on August 23, 2012, 04:20:21 PM
Oh that's good (not that your an idiot, but about the loose fuse!)!!

To change the battery, you will need to turn the machine off, and remove the MPU. (Never remove the board while machine is on!!!!!!) The battery is soldered on and will need to be removed and replaced. Unless you happen to have an extra battery on hand, you will need to get one. Or, depending on your area, you may have a Batteries Plus store (i think thats the name of it) nearby that could do it all for you.

Roslyn


Title: Re: IGT Double Red White & Blue Problems
Post by: nthawk on August 23, 2012, 05:45:37 PM
O.K., Got the board out...looks good...nothing loose or scorched...will hunt down a battery...
does a bad battery completely disable the machine?


Title: Re: IGT Double Red White & Blue Problems
Post by: poppo on August 23, 2012, 05:48:00 PM
does a bad battery completely disable the machine?

Yes, until you clear the error 12 with a new battery. The battery keeps the CMOS memory intact. If the CMOS loses it's memory, you will lose any credits and get a few errors every time you turn on the machine.


Title: Re: IGT Double Red White & Blue Problems
Post by: nthawk on August 23, 2012, 05:57:20 PM
now I hear that I'll have to "clear" and re-set with chip set? I that then next challenge


Title: Re: IGT Double Red White & Blue Problems
Post by: poppo on August 23, 2012, 06:01:51 PM
now I hear that I'll have to "clear" and re-set with chip set? I that then next challenge

You "might" have to do a clear. A 61 error is common and easily cleared. However, sometimes when people change the battery, they get stuck in a "61 loop" (the 61 keeps coming back) and the only way to get out of it is to use a clear chip. Once the clear chip is used, then a set chip will be needed to re-enable the bill validator. These are chips that are always handy to have anyway. If you can get a battery quickly, then you can try it and see what happens. But if you have to order one, then it might not be a bad idea to get the chips too.

Here is the link to the common errors and how to clear them.
http://www.newlifegames.net/igterrors/ (http://www.newlifegames.net/igterrors/)

Note: It might be possible to get out of a 61 loop by changing the SP chip, but if people have other SP chips, they probably already have a clear.


Title: Re: IGT Double Red White & Blue Problems
Post by: CVslots on August 23, 2012, 06:11:56 PM
Contact one of the vendors at the top of the home page. They will have what you need!   :89-


Title: Re: IGT Double Red White & Blue Problems
Post by: nthawk on August 23, 2012, 06:20:24 PM
found a clear and BV chip set for 14 bucks on e-bay brand new and batterues plus has the battery so I guess that will take me to the next adventure with this monster!!!!!  Thank you for your help!!!!!!!!!!!!


Title: Re: IGT Double Red White & Blue Problems
Post by: knagl on August 24, 2012, 01:38:21 AM
Great!  We're here to help once you get the new battery put in.  We'll have you up and running in no time.


Title: Re: IGT Double Red White & Blue Problems
Post by: nthawk on August 25, 2012, 03:03:16 AM
Hey, boy's and girl's, ....got the battery replaced vua batteries + plus, the local guy's even  soldered it in for FREE!!.. cost me all of10 bucks!!!!
Any way, I'm hesitant of re-inmstallimg the board.....


Title: Re: IGT Double Red White & Blue Problems
Post by: knagl on August 25, 2012, 05:03:21 AM
Why? With the power off, put the board back in and then turn on the power.

If you get a 61 code when you turn it on, follow the directions in the chart that poppo linked to in reply #13 above. Let us know if you need more help.


Title: Re: IGT Double Red White & Blue Problems
Post by: nthawk on August 25, 2012, 09:09:32 PM
Got it up and running! Is there a way to make it pay out instead of tallying credits?


Title: Re: IGT Double Red White & Blue Problems
Post by: nthawk on August 25, 2012, 10:48:03 PM
now I'm getting a code 21, did what sheet of tilt codes said and still have the 21. also reels continusly run very slowly...what happend???????


Title: Re: IGT Double Red White & Blue Problems
Post by: nthawk on August 26, 2012, 10:23:07 AM
got it to clear and back running (blew out the coin optics, was pretty dusty)... still an issue with hopper... think it's not working...any ideas to test it???????


Title: Re: IGT Double Red White & Blue Problems
Post by: poppo on August 26, 2012, 10:28:16 AM
... still an issue with hopper... think it's not working...any ideas to test it???????

See this post
http://newlifegames.net/nlg/index.php?topic=19827.msg162735#msg162735 (http://newlifegames.net/nlg/index.php?topic=19827.msg162735#msg162735)


Title: Re: IGT Double Red White & Blue Problems
Post by: nthawk on August 26, 2012, 11:20:04 AM
I got it to indicate 3 in coins played window... pressed spin and nothing happend.....


Title: Re: IGT Double Red White & Blue Problems
Post by: nthawk on August 26, 2012, 11:25:48 AM
did I do the test correctly????


Title: Re: IGT Double Red White & Blue Problems
Post by: poppo on August 26, 2012, 11:35:26 AM
did I do the test correctly????

It sounds like you did. Make sure the hopper is seated all the way. Pull it out (with power off) and push it back in hard.


Title: Re: IGT Double Red White & Blue Problems
Post by: nthawk on August 26, 2012, 11:39:42 AM
did that...still nada!!!!!


Title: Re: IGT Double Red White & Blue Problems
Post by: poppo on August 26, 2012, 11:58:51 AM
Does the hopper sound like it trying to do anything?

Pull it out, and on the rear of the motor is a spring loaded lever (the hopper brake). Hold it in and see if you can turn the pinwheel.


Title: Re: IGT Double Red White & Blue Problems
Post by: nthawk on August 26, 2012, 02:09:01 PM
it turnsbut seems kind of stiff ...


Title: Re: IGT Double Red White & Blue Problems
Post by: poppo on August 26, 2012, 02:10:13 PM
That's normal as there is a gear reduction thing inside. Try the test again.


Title: Re: IGT Double Red White & Blue Problems
Post by: nthawk on August 26, 2012, 02:14:11 PM
still nothing......


Title: Re: IGT Double Red White & Blue Problems
Post by: poppo on August 26, 2012, 02:44:07 PM
If you feel ambitious, you can pull the hopper out and apply 110VAC to the BOTTOM two pins of the plug on the hopper. That should make it run.


Title: Re: IGT Double Red White & Blue Problems
Post by: nthawk on August 26, 2012, 02:50:16 PM
not that brave... any other suggestions?


Title: Re: IGT Double Red White & Blue Problems
Post by: poppo on August 26, 2012, 02:57:14 PM
You can check the wiring going to the hopper plug in the machine, but that is how I would check the hopper.


Title: Re: IGT Double Red White & Blue Problems
Post by: nthawk on August 26, 2012, 03:17:46 PM
all the wiring looks to be fine...maybe I can make something to put 110V to the pins you described ..guess that would be the way to insure the motor runs...right?


Title: Re: IGT Double Red White & Blue Problems
Post by: nthawk on August 26, 2012, 03:30:10 PM
well, I ran the test again, this time instead of hitting the reel spin I turned the reset key and it spit out 10 coins did that a few times to make sure it wasn't an error. still does not pay to tray only credits.....


Title: Re: IGT Double Red White & Blue Problems
Post by: poppo on August 26, 2012, 03:48:00 PM
With no credits on the machine, press the self test 2 or 3 times until you get a 5_x (x might be 0, 1, or 2). Press the spin button to change it.

Player Selectable Credit <0> [5]   This page is not displayed if credits are accumulated on the credit meter.  Options are standard credit or noncredit {0}, player initiated credit {1} and player initiated noncredit {2}.  The player initiated credit option will default to the noncredit mode when the credit meter remains at zero for more than 30 seconds, or when any accumulated credits are cashed out.  The player initiated noncredit option defaults to the credit mode if the game is idle for 30 seconds, and remains in the credit mode when credits are cashed out.


Title: Re: IGT Double Red White & Blue Problems
Post by: nthawk on August 26, 2012, 04:33:19 PM
Pushed test button to display 5 in coins played window then pressed spin and it showed 1000( in winner paid window), pushed again showed 1001, etc. exited test..still won't pay to tray ....I miss something here?


Title: Re: IGT Double Red White & Blue Problems
Post by: poppo on August 26, 2012, 04:39:22 PM
Pushed test button to display 5 in coins played window then pressed spin and it showed 1000( in winner paid window), pushed again showed 1001, etc. exited test..still won't pay to tray ....I miss something here?

You are in the wrong menu. Press the self test button a few times from when you first start. You should have a 0 in the coins played and 5_x displayed in the winner paid


Title: Re: IGT Double Red White & Blue Problems
Post by: knagl on August 26, 2012, 04:41:11 PM
When you win and credits go to the meter, what happens when you press the "Cash Out" (or "Cash/Credit") button?


Title: Re: IGT Double Red White & Blue Problems
Post by: nthawk on August 26, 2012, 05:05:16 PM
nothing happends when pushing cash out with credits on machine......got to that menu with 50 showing in winner paid ...had to use key to toggle to next (51)..exited menu..still no luck


Title: Re: IGT Double Red White & Blue Problems
Post by: Jim on August 27, 2012, 01:29:25 AM
here is a guide to the test menus:  the beginning may vary depending on what SP chip you have in your machine,where as CP=coins played window,WP= winners pais,CW=Credit window. 
each time you press the white test button the next test will come up in the menu.
CW=0-3=communication type
CP=0=Sas Address
CP=0=Wamm/Comm Address
CP=0=5_0-2= Player selectable credit  ***this menu has asub menu to it,tells status of bill acceptor pay mode and position of dip switches on board & bill country code.
CP=1=10_1=input tests***  sub menu
CP=2=10=output tests ***  sub  menu
WP=50=sound tests   ***  sub  menu  to 56  each tone and jackpot lock-up tone.
CP=3=hopper test
CP=4=WP=reel strip game type,  CW=game version
CP=5=WP=position #, reel strip test
CP=6=WP=denom,CW=cents denom.,
CP=7=WP=max#of coins paid from hopper
CP=7=CW=max#of credits/bill acceptor credit limit
CP=8=WP=coins to be paid from hopper.
depending on the SP you could run all test from the buttons on the machine. 
the input test will test all you switches, this way you will know which one work.



Title: Re: IGT Double Red White & Blue Problems
Post by: nthawk on August 27, 2012, 02:59:12 PM
Low and behold, I made it do what I wanted. With all of the help here and scanning previous posts I came up with the solution.
Pushed test button to "0" in cp, used reset key to get to "5" in winner paid, hit spin wheels to change fron "0" to "1".hit test button to get out of test mode and "VIOLA"!!!!! it did it!!!!!!!!!!


Title: Re: IGT Double Red White & Blue Problems
Post by: nthawk on August 28, 2012, 01:12:39 AM
The machine now dosen't register credits....Is there a setting that allows for player to be able to accumulate credits then cash out rather that getting cash automatically dispensed on every win?


Title: Re: IGT Double Red White & Blue Problems
Post by: knagl on August 28, 2012, 01:51:47 AM
Yes, the setting you previously had was doing just that -- wins were going to the credit meter instead of automatically being paid from the hopper.

At that point when you had credits on the meter, you'd normally just hit "Cash Out" or "Cash/Credit" to get the machine to pay out from the hopper.  If nothing was happening when you pressed that button, you have a problem with the wiring or the physical switch.


Title: Re: IGT Double Red White & Blue Problems
Post by: nthawk on August 28, 2012, 03:27:05 AM
upon closer inspection I have found that the switch and bulb are out of the socket...will attempt to reinstall and see what I get....


Title: Re: IGT Double Red White & Blue Problems
Post by: nthawk on August 28, 2012, 03:37:16 AM
re-installed switch.... wokrs perfect!!!!!!!!
THANK YOU ALL FOR BEARING WITH MY STUPIDITY and THE EXCELLENT HELP!!!!
YOU GUY'S ROCK!!!!!!!!!


Title: Re: IGT Double Red White & Blue Problems
Post by: knagl on August 28, 2012, 01:49:14 PM
Great to hear. Congrats on getting your machine set up the way you want it.


Title: Re: IGT Double Red White & Blue Problems
Post by: nthawk on August 28, 2012, 02:43:25 PM
as a token of my appreciation I have made a donation to the site. Thank you all AGAIN!!!!


Title: Re: IGT Double Red White & Blue Problems
Post by: knagl on August 29, 2012, 05:11:03 AM
Awesome! Every little bit helps to keep the site running to help folks with their machines. The new green badge looks great by your name!