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I own a 1987 IGT deuces wild poker machine and am getting error code "coin in/timeout." This machine had the circuit board battery replaced and when returned this error code started to appear. Unfortunately, the repair company went out of business before I could go back to them for a solution.

The machine has been reset and all of the test areas appear normal. It has "call attendant" flashing, with that error message on lower right. Reset has not helped.

Any suggestions?

Thank you,
Jon

IF you mean you turned the reset key this will only reset a hand-pay jackpot or put you into statistics mode.
It won't reset the machine.

Open the door, locate the white-self-test button. Press and hold it in for 3-4seconds - you will usually hear a "PING". Close the door.
The machine should reset and be playable.

You may get another coin-tlt on your next coin, but the error should be gone and you would be left only with Reset, Door closed.
or similar message.
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A coin-in TILT is an error by he coin-in optics.

A coin passes through the comparitor. Assuming the coin matches the sample that is in the comparitor it then falls to the ABC-Optics.
If it does not match the coin is rejected and sent to the hopper.

The ABC optics are 3 small optics that have to be triggered in sequence within a very specific perod of time. (Thus the name ABC).
The purpose of this is to prevent various kinds of cheating devices being used. Such as shimms being forced down or stringing.

If the coin did not go down smoothly it can create a coin-in TILT or if it was missed by an optic you will get the time-out.

The latter is usually caused by a faulty or dirty optic. To test the functionality of the optics you can open the door and there is a very small button on the optics that you can press and it will give credit.
If the optics are bad this won't work.

You can then further diagnose this by pressing the white - self test button to zip through the screens until you get to the one that has the diagnosits on it. Then you just drop the coin in, and see what 0's turn to 1's.

The optics can be cleaned by simply using a lens cloth with a drop of isopropal alcohol  if necessary (never window cleaners).

Who was the repair company ?

What kind of a machine is it?  If it's a slant top or a bar-top drop-in machine, you'll get that error if the coin comparator assembly isn't seated correctly.  If it's a slant or bartop, try removing and reinstalling the coin assembly and closing the door.  The screen should go blank (and/or "Verifying Game Memory - Please Wait") and then return to the idle screen.

Are there any other messages on the screen (such as "door open")?  Pictures would be helpful.

Thank you for the response and my apology for not getting back with answers sooner - I've been offline for 2 days.

It is an upright machine, IGT 1987 model single game Deuces Wild. I can provide model and serial #s if that would help. You can see a photo of the screen with errors attached to this message.

The repair company that replaced the battery was Allison's Novelties, located in Reno, NV. I don't know how long they have been out of business - not that it matters. I did call them with the problem and they stated there was a sequence needed using the "play buttons" on the front to reset the machine after the battery was replaced. Obviously, this sounds like they did not what they were talking about and might explain why I never received any return calls with a solution.

Holding the machine test button did not produce a "ping" or the results you've suggested. Coins also go through to the internal hopper - not returned to the payout tray.

I did locate the small button for testing the optics with no results (no credit given) so I will do the one thing not accomplished yet, attempt to clean the optics. I'm not sure how to do this so if you can give suggestions (how to remove and where to clean) the unit, it would be appreciated. I have a lens cloth and isopropal alcohol to use.

Thank you again for the response and any further help you can provide.

Regards,
Jon

Jon    is the board located in the back behind the hopper? If yes you probably have a Players Edge Poker Machine (PE).  did you try to pull out on the door switch?(located on the panel above the monitor and too the right)  Have you tried turning off the machine and while holding the white button down ,applying power and after a few seconds release?  Unplugging the optic assembly and just seeing if something will change to verify that you can communicate with the processor.Have you checked all the fuses? 

Coin in timeout--- the coin-in sensor stayed on for greater than allowed time. To clear, open and close door.  Thats why I wanted you to play with the door switch and see if you can get any change. 

How about with the door closed----insert reset key on side of machine and turn it and see what happens.

Jim

Based on those graphics, I'm thinking that's far earlier than a PE.

This is a full front of the 1987 machine (dated inside by serial number).

I am leaning towards PE (non plus) based on the fact that there is no Bill Validator.

Can you fire us a shot of the inside please.....

Inside 3

Inside 2

Inside 1

Nice clean machine inside, it looks well taken care of.
That is not a PE+ machine. I am pretty sure that it must PE.
I don't think Fortune II's were made as late as 87.
There is a blue IGT sticker on the inside, What does it say ?
I tried to blow up the picture but can't make out he detail.

Below IGT name and address, label has:

Ser# 160766
Model 10700 (or 1070C or 107CC) - not sure but think 00
Description: Poker
Date MFD 4/87

Fuses are good. Pulling on door switch only produces change in display from "door open" to "closure." Holding button down while turning off power, etc........only produces display shown in attached. Unplugging the optic assembly doesn't change anything. And, reset with door closed produces no change.

I am out of my element on this one as I own a PE+

I was however able to locate a Fortune II manual. It is dated 1983 - later than I thought.
Your box is dated 1987 so 4years is certainly within a production run.

I have put a copy of this in the Submit a New File area, I noted there is also a Fortune 1 manual already there.

I looked and was not able to locate a PE manual, just PE+'s.  Perhaps another member has one.

Please take a look through and see if it gives you any insight.

Jay

Jay, thank you for all of your effort on this. It has been really appreciated.

I've downloaded both manuals and will go through them. My preliminary glance at II would say it might not be the right one for my machine but I will print it out and look more closely. Clearly I is not the correct manual, I can say that with some certainlty.

Again, thanks for all of your time and I will let you know if I'm able to get back up and running again.

Regards,
Jon

Jon   when you get that self test screen can you advance thru it to get to other tests? each time you press the white botton you should advance to a different screen until you get to the one that says  "out of service"  the next press should take you back to the game play screen. These tests allow you to test all the functions of the game. These are the only tests available for this machine.A normal sequence would be:open door, press self test button, self test screen should come on the display and test and instructions should be there. press white button again, next screen,etc.etc.etc.  thats' all there is.  Even in a tilt mode you should be able to scroll thru the self test screens.  I have the manual for this machine, but I have no way , or do I have any idea how to get it from the binder to the screen .

Jim

Jim - where are you located ?

I have a huge scanner that could PDF about 200 pages in 30 seconds but as I am in Canada shipping across the 49th parallel becomes expensive. Perhaps someone has a scanner in your area.
Some Kinkos will do it, others get hung up on the fact that it says copyright. Its hit and miss. If you don't bring in a memory stick 10 pages = about 1mb so you may want to do 50pages at a time and email each section to yourself.

Thanks, Jim. I was aware of test button advancing but thanks for the advice.

If you have read the entire thread, maybe you understand the problem. Any similar problems with your machine since you have the same one?

Jon

Is that the same coin mech that has always been in there or was it changed?

it is the original coin mech

Jon       I'm old and I get confused really easy---it doesn't take much!  According to your post you cannot get the game to play because you have a tilt message on the display. coin in timeout error    This error points to the coin in optics as the problem. In Jays' post and my post both stated that this error had to do with the coin in optics. I was just trying to get you to go to the self test screen  labeled input tests.  This is where you can test all inputs to the machine by following the directions on the screen. A quote from the book,"All of the inputs may be tested in this screen. The Hold/cancel,deal/draw, bet max, bet 1, cashout, door open, change, display meters, coin in and coin out inputs are displayed on the screen when the inputs are activated." So you should be able to test your optics and see if they work, and if they don't then perhaps you have found your problem.

Is this the problem you are having? or am I mistaken, I have reread the entire thread and this is what I have come up with or don't I understand?  I don't have a machine I just repair them.

  Did this machine ever work while you owned it?

I'm old too so I can relate!

I will have to go through all the tests again tomorrow and will relay what I find for coin in. There is too much risk with this old brain to remember exactly what happened when running through the test menu.

The machine did in fact work very well until the battery on the circuit board needed replaced. After that was done, this error started to occur.

In the morning, I will drop you a note......

Thanks,
Jon

This may be off the wall, but is there a chance that the company that was supposed to "replace" your battery just swapped boards instead? :103-
If so, you might have ended up with a problem board.

If I remember right on a couple of my PE + I had the same tilt. pressed test button three times to hopper test turned jackpot key   hopper paid out coins   close door problem fixed. Now why I got the tilt to begin with I have no idea.  other than the fact that all slots hate me

I don't believe so because I removed the board and took it in for the battery replacement. There is a chance I guess but they were a pretty reputable company at the time plus by only taking the board to them it is unlikely someone would try that stunt.