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**Video Slots** Gaming machines => IGT I-Game and Game King. => Topic started by: mark1120 on January 03, 2013, 05:02:41 PM



Title: Ticket printer not working on certain i-games - Solved
Post by: mark1120 on January 03, 2013, 05:02:41 PM
I picked up a lot of new gaming software recently, but for some reason I can't get the ticket printer to work with Little Green Men, Hexbreaker, and Pharoah's Fortune.  I've enabled the printer, disabled the hopper, etc. on the peripheral devices menu like I always do.  I've also increased the limit set-ups to their maximum values.  Despite this, whenever the cash out button is hit, an alarm goes off and the Handpay Required message comes on the screen.  I am not having this problem with the other games I bought, only these three.  It seems like there's something else in the set-up menu that needs to be changed, but I haven't figured out what that might be.  Has anyone experienced this before?  Thanks for your suggestions.


Title: Re: Ticket printer not working on certain i-games
Post by: mark1120 on January 03, 2013, 05:10:54 PM
Here's some pics of the Handpay Required messages.


Title: Re: Ticket printer not working on certain i-games
Post by: leapyearguy on January 03, 2013, 05:39:49 PM
you have to set the validation. what you r setting is I don't know


Title: Re: Ticket printer not working on certain i-games
Post by: mark1120 on January 04, 2013, 01:46:13 AM
Thanks for the reply.  Is this one of the screens that you're referring to?  On my Validation & Redemption Setup screen, the settings are as follows:



Solved - I changed the Validation Setting to SAS Standard Validation and now the ticket printer works.  Thanks for your help.


Title: Re: Ticket printer not working on certain i-games
Post by: mark1120 on January 04, 2013, 01:47:48 AM
Here's a few more screens from the Communications menu......


Title: Re: Ticket printer not working on certain i-games - Solved
Post by: SilverFerret on February 02, 2013, 10:08:58 PM
A quick question... are these settings changed from the key chip menu, or form the test button through the settings menu? I tried from the test button setting menu but my touch screen is jacked up in places so I'm not quite sure if I couldn't change it due to being in the wrong menu or just that the touch screen didn't register the touch.
Thanks, Jim


Title: Re: Ticket printer not working on certain i-games - Solved
Post by: Foster on February 03, 2013, 06:25:39 AM
It is in the key chip menu