New Life Games Tech Forums

Bought this machine with the in tensions of him supplying the parts that were missing. Well 5 months later I'm still fighting the problems. I have since purchased: hopper, Printer, coin shoot, comparator, etc. Have use clear key and the key 17. Thought I was getting close, but as of now I have 3 (minimum) issues that I need help with. Yes my first time and my bad for trusting this guy. Problem #1 The 9 pay lines has the LED's in, but are not lit up. #2 Players keys do not light up and #3 is error " MACHINE TYPE MISMATCHED". I did replace the coin-op relieving the (Coin-in jam error) and a cable was added (Coins / Bet LED's) ....after I used the clear key. I am trying to get this slot to accept coins as well as bills. It came to me as bills only. Been told the closure MB will go away when played. I suspect I also have a sound issue also. HELP

You won't get a whole lot further till you go into the key chip menu and set the game type to upright. Once that's done your 9 line display will probably work. I assume you've already set your accounting denom? And if you haven't already, while you're in the key chip menu be sure and check that coin less mode is disabled

Thanks so much for a fast response. Using the change button, all I get is accounting I/o test and that's it. I have used the jackpot ket to get this far but that's it. How do I start?

You will need to Key chip it again. Machine type is in menu 7.1.6  :89-

Ok will try in the morning. THANK YOU

have proceeded to the [ 7 key chip config. Should be able to use spin button to enter menu, but nothing???

Any credits on the machine? Did the key chip register when installed? You can't adjust those settings without the key chip and it won't key with credits on the machine

no credits on machine. Both top two lights are amber. Is this the way the chip registers?

Yep, both amber lights then you swap your sb chip back in, turn machine on with door open and you should be able to make the necessary adjustments

You might want to check your spin reels button to make shure the button is pushed all the way into the socket and also make shure the micro switch isn't loose from the assembly. Also if you push the small button on the circuit board it will give you access to all the operator menues. The jackpot key only gives you access to a couple of the menues. And also after doing a clear you should be able to set the machine type and accounting and or coin denomination without doing another key chip but that's all it will let you change without a key chip.     

Thanks see what I can do with this info in the morning. Right now it's 105 in my shop

Finally got thru, to the 7 key chip. Have machine set to upright. In trying to set the denomination, I have it stuck on $2000 in accounting, coin denotations and player. can not change it. ??

Rekey it. Your bet one credit button should advance the amount and your cash out button should lower it one step at a time or vice versa

You will not be able to change the accounting denomination without a clear key.
Don't forget to set the machine type again (along with all the other settings) after you clear it.
You can change any other denomination with a key chip but if you want to change the accounting denomination you will need to use your clear chip.

Rich

Have proceeded through the 7 key set up, but have come across 7.1.4 WAMM-IPC setup.  Asking for which one and it gives me VERSION UNKNOWN... don't know where to turn now...?

What are the options for that?

It must have sg362 chips
set the ipc to wamm

guess I don't know how to do that. I tried in 7.1.4 , but all it will do or tell me is "version unknown" Must be a different way to set this but how? Thanks

It has been a while since I had one with IPC
when you get to 7.1.4 if you hit the spin reels button you should be able to choose the ipc type with the cash out button or service button.
You want to choose WAMM then save with the play max credit button.
If you can't get into the 7.1.4 menu you might have to use your key chip again to be able to open that menu. What I can't remember is will the key chip do it or will you have to use the clear chip.
remember if you use the clear chip you must set denominations etc before you exit out of the key chip config section. You only get one shot or you have to go through the process again.

Rich

I'm pretty sure you need  just the key chip to get into the 7.1.4

Got into it ! Now I get reel 4 tilt (this is a 3 reel machine ) and "Primary SAS Down" Wonder if it will ever run !!

For the SAS error you need to go into menu 7 and see what your SAS setting is. Should be set to Standard. The 4th reel tilt is a whole different issue. You either have a 5 reel harness installed or a jumper plug missing in the main wire harness near the motherboard. Check the SAS settings and get back to us. It's the easiest of the 2 as we'll probably need pictures to solve the other.

Who sold you this machine and how much did he charge you? I assume because he said he'd supply parts that it was some kind of dealer, correct?

SAS is on enhanced.  Don't know if I can get it changed to standard. Have tried a few things with no success. What to do?
Bought from a guy in Lancaster TX. Wayne. He is a wheeler dealer. My fault for trusting him.

With your key chip you should be able to change it to standard the same way you adjust other stings in those menus. Scroll to it, hit spin reels to enter, use bet one and cashout to set it to standard then hit max bet to exit

Can not reset SAS enhanced to standard In 7.2.1
7.2.1.1 Validation type - Enhanced mode. Just can not change it
7.2.1.2 Validation security mode - Enabled
Another place to change it?

That is the place to change it you may have to clear if the key chip did not let you in.
Sas should be set to std and security should be none.

Check this post from Ohio Gaming it should help you sort out most of the settings so you don't have to keep keying the machine.

http://newlifegames.net/nlg/index.php?topic=571.0 (http://newlifegames.net/nlg/index.php?topic=571.0)

Rich

Actually the guy I bought this machine lives in Cedar Hill Texas. Works out of his garage. Paid $300 for it. Wouldn't mind selling for $400 as is. plus freight.

Your almost there don't give up yet
a few small issues and you should be good to go.
The 4th reel tilt should not be a big deal. We will help you get up and running.

What do you do when "version unknown" will not change?
What do you do when at 7.2.2.1 enable/disable printer and all I get is Disabled printer?

You can only set these after doing a clear.

Have you been taking notes of everything you need to set when you do a Clear and a Key? There are several things that must be set to get the game to operate correctly.

I know you were getting frustrated, and I'm sorry. As you are seeing, it's a very methodical process and every time you use the clear chip, ALL the settings are removed and must be reset. If I were you (which, of course, I am not, so you dont have to listen to me!), I would make a list of the settings as I flipped through the menus and then post any questions you may have before re-doing the Clear and Key.

Roslyn

Got the list!  When I get to these two problems they remain problems can get around them. MUST be another way or procedure, of which I don't know what it is.

When you get version unknown hit the spin reels button to change to Wamm

Have pressed the spin reels buttons probably 10 times, even backed out and back into it. Will not change

Is this the case right after you have used the key chip?
If you have gotten out of the 7 series of numbers and returned you will not be able to change the 7.1.4.
I know this is frustrating as hell..
Run your key chip and go right to 7.1.4 and you should be able to change from unknown to WAMM with a few button pushes.
when you get it to WAMM hit the play max credit button to save.
Take a look at this post wireless also had some issues setting 7.1.4..
I'm pretty sure if you key it when you get to 7.1.4.1 the spin reels will be lit.
press the spin reels button until you get to WAMM and save with max credit button.

Rich

Yea it was down the list of things to do. I will again clear and key hip again and will do this first.
Thanks rich

Wait, wait, wait!!! Each time you clear a machine, you erase EVERY setting in the machine and it defaults back to factory (which will NOT allow the game to run in a home setting).

The menus will not allow you to "back up" and re-do a setting (some menus will allow it, but lets not argue that right now). You must set each setting as you progress through the menus! Unfortunately, for so may of the menus, there is no going back.

So, if you have already done most of your settings, if you Clear and Key again, you must re-do ALL of your settings. If you ONLY Key chip your machine (to get to the 7.1-7.2 menus), them you can go in with just a Key chip), then the it will allow you access to the Key Vhip menu (7.1-7.2). It is 2 different gigs entirely.

Got the WAMM set. Thanks.   I am hoping the only problem is the " REEL 4 TILT" is along with closure M and call attendant. I guess the closure M will go away when I start play. What to do bout the Reel 4 tilt?

How can this machine have a reel 4 tilt when there are only three reels

Turn off the machine and pull the reels out (just grab by the reel number sticker at the bottom of the reel strip and pull, sometimes they take a little bit of muscle to get them out). At the back of where the reels were, there is a bar with openings where the reel plugs come through and each reel plugs in. Look at the harness itself and see how many reel plugs it has. They were made in 2 styles, one with 3 reel plugs/connectors and one with 5 reel plugs/connectors. You will mainly be concerned about plugs/connectors to the right of the 3rd (most right) reel. If its a 5 reel harness, you will find 2 connectors hanging around back there.  :89-

Lets hope you find 2 extra plugs, as thats an easy fix. If you get stuck, just snap a pic and we'll help you through it.

Good luck and report back!

Just 3 connectors behind reels. I am going to send picts of the motherboard and where the reels are placed, as soon as I figure out how to do this

OK lets check a couple of things. Turn the machine off pull the reels out and look at the harness that the reels plug into. Looking into the machine follow the harness past where the third reel plugs in. It should go to a circuit card on the right side of the machine and plug into this card in two places. Now are there any open plugs that look like the plug where third reel is plugged into between the third reel plug and the circuit card on the right side? There should be none. If you have two more open plugs, this is a five reel harness, and a replacement is an easy fix.

This is a Triple Double Diamond. I believe you said it was a 9 line machine. What is the Max credits playable and the top award?
I'm asking this to be sure you have the correct SB game chip. If you could pull out the MPU (one more time) and tell us what the number is on the chip that you remove when you do your clear or key operation. It should be:
SB100862 for a 45 credit with 10,000 top award
SB100863 for a 90 credit with 20,000 top award
SB100856 for a 180 credit with 40,000 top award
If it is not one of these SB chips this may also be the problem (again an easy fix)  

If you could post a few pictures of the harness for the reels that ma help us also.

Rich

Yes 9 line max playable is 180 credits....
Stepper  base  R
SB 101254
(1-4002)
2006 IGT
Hope this is the problem

No more bets we have a winner!!!!
That is the wrong chip
SB101254 is a Triple stars/Triple Butterfly/Triple Lucky Sevens 4 Reel 1L 3CR  22,500 Max pay

You need the SB100856 Post a WTB or go back to your original guy and get him to replace it.

The bad news is you may have to go through rekeying the machine after you replace the chip.

Great! I'll have to post a WTB, cause well that guy is a disaster.
Hope this works and as soon as I find one, I will let you guys know...THANK YOU

So there are no extra plugs like the ones your reels plug into? Just those three?
I also notice you have the requisite two pin jumper above your power distribution module so that's not causing the problem

We've got 2 threads going here. He posted in the WAMM thread that he has a SB chip for a 4 reel machine. I think this case is closed.  :89-

Sorry guys should have redirected back to this post.
When he gets the correct chip we'll finish this out.
Thanks
Rich

Thanks, Roz.

I've merged the two threads into one topic.  Jacker: in the future, please just use one thread for the same issue with the same machine -- it will keep everyone on the same page and prevent different people from going through the same troubleshooting steps that have already been done in a different thread.  Thanks.

ok learning a bunch from yall

Finally!  Thanks GBERT  installed it and the machine will accept quarters, spin and pay to the credits. So far I can not get the hopper or bill acceptor to work. The hopper flashed "hopper empty". I do have some quarters in it but will get $30 - $40 more shortly.. Bill acceptor initializes, but has solid red light and blinking blue light. Also have 2 led's burn out in the 9 line payouts...( line 1 and 3 ). I would like to address the hopper issue, then I can play it while working on the others. Must I go to a different thread to find help with the hopper?

No stay on this thread we will get you fixed up.  :259- for lasting so long we have to take it one step at a time you have come a long way.
OK lets try to find out some more stuff? Make sure you have zero credits showing on  the machine.
 Open the game door press the button on the MPU. Using the cash out button tab to the options menu 3 then hit spin reels to 3.1 'Machine options' press spin reels. Next press cash out button until you get to 3.1.4 'limits'. Press the spin reels button. The first thing you should get is Hopper Limits. To change these you will need to be sure you had zero credits on the machine. The spin reels should be lit, press spin reels. Set the value to say 5000.00. Use the spin reels to light the cursor then use the service button to move the cursor to the digit you want to change, change the value with the cash out button then hit max bet to save.(use this method to adjust all limit items)
 Now use the cash out button to get to 'credit limit'. You want to set this high say 50K save with max bet button. Do the same with the jackpot limit. Next is the 'bill limit' if it is set to zero this could be your problem with the BV not accepting bills, set this to say 3000.00 and save with max credit button. Then keep hitting max bet to exit all the way out. No Key chip needed, just be sure you have no credits on the machine when you started. Close the door.
Try this and report back.

Thanks
Rich (Qbert) 

Well I did get all the above done. Now I'm getting  "SAS Progressive Down" Wow, now what.
Thanks for all your help

????
Does this machine even have a progressive?
If it does It will be some more steps if it does not we need to check a few things.
Assuming you do not have a progessive type machine press the MPU button and tab with the cash out button to the 7 area 'key chip accounting'  hit spin reels  to 7.1 then hit cash out until you get to 7.3 progressive. Hit the spin reels to 7.3.1 controller select. hit the spin reels 3 more times it shouls say game x; denom xx level 1 under that it should say none : disabled
hit max credit to exit back to 7.3.1 'controller select' use cash out to tab to 7.3.4 SAS progressive hit the spin reels. It should say SAS Progressive Group = 0
if any of the above is different report back on what it says. close the door and nothing should change the error should still remain.
The machine was more or less working before we adjusted the limits?? nothing else was changed?

You also might want to try reseating the chips on the MPU and making sure the MPU is driven all the way home in it's slot when you slide it into the machine.

This is not taking a good direction. Is the green battery still on the board? Is there white corrosion around the battery edges?
Also what are the numbers on the MPU does it end with 502 A or maybe 504.
 

Green Battery looks very good. No corrosion of any kind. The P/N 75510504   rev B
Game 3 its referring to is the 96.7% payback ?? Need I change that back to 98.7%?

We can reset the game % later if you want it to win more often. If your referring to the game # in the progressive set up that really does not matter as long as when you finally get to the end of that series it says "none :disabled'
Before the wrong chip issue you were having trouble setting the SAS 7.2.1, it was set to enhanced did you ever get it back to std?

oh yes after the new chip it set very easily, security disabled along with the WAMM. Just seems like I did something wrong in the bonus areas

Just a little more info...In the bonus area, it is set on "System bonus Legacy" and there is still no players panel lights. Boy what a mess

7.1.3.5 Bonus should be set to disabled.
7.2.1.1 Validation type should be set to std mode
7.2.1.2 Validation security should be set to Disabled

For the BV  go to Machine options 3.3 Bill acceptor 3.3.1 Enable

In 3.4 communications
set the following
3.4.1 SAS set up 3.4.1.1 SAS primary 3.4.1.1.1 sas primary address 001
               3.4.1.3 SAS Config "cashless primary'

I can't think of anything else. Let me know if your settings are different in any of these areas.

You won't get any panel button lights until the machine is fully operational this is not a worry.

All is good EXCEPT 7.1.3.5 Bonus...shows   "system bonus legacy"
Clear chip again?

I think the key chip should work safer to try that first.

Everything is set as you showed me.
After closing door a few times, still get message "SAS progressive down"

You have tried reseating all of the chips on the mpu? Please be careful not to distroy any of the pins.
We must have overlooked something.
Cowboy may chime in.
 I'm not sure what else to check. From a previous post it sounded like you had the machine working what changed?
There may be an issue with the MPU board but I'm not ready to go there yet without hearing from some of the other experts.

Yes it did work. put several quarters in played for a few minutes, seen the credits were 5 so I thought I would cash out. could not get credits to clear. so I cleared and re-keyed. Must be something I did.

When I tried to cash out I got a "hopper empty" filled it up but nothing

Ok, here we go. First thing you need to do is quit clearing the machine. Unless you're changing the accounting denom there will be very, very few circumstances where a clear chip is needed. A key chip and zero credits on the machine will take care of 99.9% of issues you'll run into. For the hopper payout issue you'll need to check the level sensors on the side of the hopper to make sure they are hooked up. Just a wire going to a pin on the side of the hopper facing you when you open the door. Does the hopper run at all? Are the coin counter optics near the hopper knife at the top clean. In menu 4 you can do a hopper test to see if it's at least capable of working

Cowboy,
I think he needs to clear the 'SAS progessive down' issue
I think everything else will work after that.

How!!

Normally, if progressive is disabled and/or once it's been disabled using a key chip, closing the door should reset the machine and acknowledge the programming change. Does the machine spin the reels and try to set up after you close and latch the door. Not using the key chip, just go into menus 3 and 7 and make sure the changes you made were accepted by the machine. Just to refresh my memory, what SB, SG and VS chips are you using now?

The machine does initialize, reels spins, the bill acceptor initialize, the 9 line payout LED's light up display comes up normally, then under the play credit the words SAS Progressive Down.
I have triple checked menus 7 and 3 everything is as you outlined....except
...7.3.1 controller select, " games X; denom XX level 1 and under this it says SAS; level 1  (where it should say disabled )
stepper base: SB 100856.......version chip VS 011GX1......Stepper Games SG 000362  2 of 2
I did have the machine running, gave me 5 credits. tried to pay them out (hopper did not work) The only way I could clear the 5 credits was to key chip the machine.

OK Everything looks good one more step. we need to disable the progressive.
Use your Key chip (not Clear) you need to progress through the 7 series to 7.3.1 when you get to the screen in controller select you must toggle Game xx Denom XX Level 1 from level 1 to disabled save that setting with the play max credit button. Note if this was set up as a multi denominal machine you may have more than one game xx denom xx level 1) you must set each one of these to disabled , save with play max credits button)
If you have not checked menu 7.3.4 SAS progressive it should say SAS Progressive Group = 0 this needs to be set at 0 save with play max credit butto.

Once you are done with this keep hitting play max credits to exit out of all menus and close the door.
Hopefully you will be rewarded with a working game.

If you can't get to these menus or are having problems changing anything report back before you exit the 7.3 screens.

Thanks
Rich (Qbert)   
 

That worked ! THANK YOU....Played 3 - 4 spins, then Continued problems now with printer and bill acceptor. Can I deactivate these two and concentrate on getting the hopper up and running. Then I guess I can try to figure out why the players buttons do not light up. What do you think

I hope I'm down to 3 small issues.    1. Bill acceptor will initialize but that's all. has red light and blue blinking light.     2. printer will advance, but " says "Paper Out". I can advance it through the test mode, paper stops on the black pmark.  3. Printer nothing.

Please note on a home machine the printer is pretty much useless.
Unless you purchase a TITO system you can not use tickets in the machine.
(See classified for TITO description).
What exactly is happening with the hopper did the motor run then stop indicating coin hopper empty?
Which player lights are out?
I am not an expert on hoppers or BV so I'm going to leave that to others

Rich

OK thanks Rich.   Guess I can re-key and eliminate the printer??  Should be able to use BV and hopper.
1.  BV initializes but that's it. Bezel does not light up.
2.  Hopper has not initialized at all. can not get it to even test....
Lights off everything on the players panel...Spin, Max Bet. cash out, service, 5 buttons 1 - 9 lines and 1-20 bets.

If the lights worked when you were keying and clearing not an issue.
After boot with door shut what message are you currently getting?
Did you ever set the limits under options section 3.?
No key or clear needed to do this, just no credits on the machine.

After boot =Paper out.. call attendant. I did set limits in option 3..hopper $5000, Jackpot $5000, BV $3000, hand pay enabled, player cash out enabled.. Only thing is the 3.1.8.1 W-2G Controller don't know what to do with it

So I'm assuming the machine is trying to pay out some credits
With the door open try turning the jackpot key on the side of the machine.
If this works close the door and see if it comes up.

Should not have to do anything with W-2G

I did. Several times.  Comes up with 5 credits and 5 winner paid. stays there.  Error is "hopper empty"  but I have $75.00  in quarters in it.

OK time to work on the hopper issue.
Back on page three Cowboy asked you a few questions regarding the hopper.
Also some tests that you can do in section 4.
The only thing I can add at this point are in addition to the wires Cowboy asked you to check  are the wires going to the hopper drive motor attached to the motor ? I've seen these wires come loose before.

Also do not worry about the BV just yet as it is the last thing that will come active when everything else is working.

All wires seem to be bundled and in their right place. Wires were off when I received hopper. They are now attached have been for days. Can not see a color code to determine if they are right! It will just run backwards if wrong.
Section 4 Skips from 4.6 to 4.9....not showing the hopper or BV test options.
Rich I can not get the credits to clear. Is there way to clear without the clear chip?

The tiny motor was at an angle. Probably shipped to me that way. It should be straight and I should be able to turn it with the knurled shaft, right?

Turn the machine off. Remove the hopper. Send a picture or two if you can.

It does not stick straight out per say.
You should be able to turn the motor by hand.
While you have it out dump the coins and look for some foreign
objects in the hopper that may be jamming things up.

Motor is locked up tight! The pinwheel will rock back and forth and I see the shaft going into the gearbox move but not the motor is stuck. Take it apart???

Got to get to my machine to compare something does not look correct.
Can you see anything in the bottom of the hopper tray that looks like it might be jammed?
I'm at work so it may be a few hours before I get back to you.
I think the motor should stick out straighter as you stated

Nothing stuck in the pin wheel. can move it back and forth 1/4" BUT it does not move at the gearbox.
The motor was at a more severe angle. I did straighten to very slowly to the position its now in.
Couple of hours is no problem. Thanks so much for all you do!!!!

Here's where I am at. Motor shaft on the knurled end was bent + the screws that holds the motor to the gearbox were pulled and stripped. Must of been hit hard. Motors off shaft straight so sometime this evening I will put back together and see what happens

Hopper...GOT IT GOT IT GOT IT. Works just fine.
Man we are getting closer
Now what the BV ?

Not looking good for the hopper, you should be able to turn the motor shaft very easily. Looks like it is bent. If your up to it you will need to get the gearbox apart to see how bent the motor shaft is. Not sure how successful you will be getting it straight.
You may have to set the unit up for coinless operation if you can't get the hopper fixed or replaced.
In that case every time you would want a payout it would be a "hand pay" and require the jackpot key turn.

If you want to be able to play the game now, setting it up for coinless would be the way to go. But we would still have to get the BV working (not my area of expertise)
And since every part on this machine we go to seems to have an issue you may want to get the hopper working before the BV.

Normally all the changes below can be done with a key chip and zero credits. I'm not sure how you can zero the credits the way the machine is now.

To go coinless:
7 series Key Chip Config II
7.2.2.1 Printer enable /disable  set to disable use the max bet button to save.
7.2.5 Coinless Mode set to enable , save with max bet

Machine options 3 Series
3.1.5.1 partial pay amount set to 0

I say try to fix the hopper first by carefully straightening the motor shaft when you get into the gearbox it should turn without drag.
Need help from others on getting you to zero credits if you want to go coinless without having to use the clear chip from this point
Report back
Rich

OK let me see if I got this correct.
You got the hopper working and you are able to play the game with coins and cash out from the hopper?
I assume the player lights are working now.
The BV still is flashing blue/red even after a few min.?

 

Can play and cash thru the hopper.
NO player lights are not working.
BV blue light blinks....red light is steady...the bezel should turn yellow but it is not. When machine is powered up, the BV initializes but that's it.

What player lights are you talking about?
The ones on the panel like the play max coins button etc.
If it is the panel lights did they work when you were in the screens when you were making game changes?
Is it all of them or just some?
You can go to 4.2.1 I/O test std and test the button lights
I can't help with the BV another member will have to help you with that.
I'm glad you can at least play it in the mean time

Rich (Qbert)

On the BV, may I suggest you start a new topic/post on what its doing and not doing, some details about it, and preferably the model (WBA-12, WBA-13?) and software version. Software version is typically on a sticker on the top of the unit somewhere, or on the underside on the EPROM (if it has one, some models don't).

This is a long thread and it gets too confusing to keep up, so starting a new topic with the CURRENT problem would be best for everyone.  :89-

And may I add, remove the BV transport from the machine and post picks of the top front and bottom so we can see it. Clear pics so we can read any tags on it. After what you've been through with other parts of the machine it wouldn't be a surprise at all if you had the wrong software on the BV to use it

Yea guys This has been a problem for me. You guys have brought me a long way, but there are still lots of problems like possible short in wiring harness, ( 1 lite will lite occasionally) speakers, now coin-in jam, again. just to many to list. I am listing it on EBAY for sale. Whoever buys it will probably get it running and have a super good machine. The little I did play it, it was fun.
Thanks You very much for all your efforts even though I did end up without a machine, I am going to contribute to this site. Thanks again
Jack

Jack, before you give up, turn the machine off and check to make sure the IO card on the door is seated correctly

Yes it is. no difference. now the "Play 10" button light is on. No other lights are  on. see pict.

I installed a new wire harness, now all the lights work. Installed both I/O boards. Before I did this, accidently shorted wire to the frame. Wires were loose in the door panel ..heard a POP....Now the machine will initialize,  however the buttons will not work. I can not get to the configure 7 menu and getting a coin-jam. Any ideas.

Probably should close this! I got rid of the machine. Do I close it or what?