New Life Games Tech Forums

Newbie, i'm trying to identify my game king and how to reset it.  The model number is 9640760R

The model number doesn't mean much.
Pop the board out and take a oicture of it.
The experts on the site will be able to nail it pretty quick.

The model is a Game King 13" monitor cabinet multi-game

It can have either a 3802 or a 3902 MPU board installed.

Cabinets were from 97 - 99 (might strech from 96-2000 for early or late production but not beyond)

The model before it was a PE+ that did not have a touchscreen and has an older MPU board (same cabinet style)

The more common model was the 17" cabinet which was from 98-2004 (again might strech a year)

There was also a 19" model produced from 96-2005 in 2 different cabinet styles (no ears and then with ears)

Slimline style replaced all and is the current cabinet produced

How do i reset this machine? i will get the motherboard number in a just a bit

PICS

It's a 3802 board but missing the Sound board, I think it's game king version 4.0

Key 22 (all in one clear)

or

Key 97 (clear)
Key 17 (set)

Will work.  

Sometimes Key 22 on older boards will not let you key them (Access the features that require a key chip).

It's a M27C4002 40 PIN EPROM that goes in the base slot

Many vendors here sell them as well, just check the links at the top.

"Key 22 (all in one clear)"

Ok i'm stupid, can u help me! What is Key 22?


Same for below????

Key 97 (clear)
Key 17 (set)

The key 22 is a chip that is used in place of the base chip, and is a combination clear and key.  the key enables you to change settings that would normally be locked

W

I think you have two threads going on with this one machine and replys are going to  get all mixed up.  OK  what are you trying to reset on your machine?

I do have two threads, one is requesting a DIY type of thread, the other is if someone is near and knowledgeable i would be willing to make it worth their while (pay for services)

The machine is locked up, and the red light is blinking.  Just needing to get this machine back up and running  Wife is giving me the EVIL eye :')  LOL

Sounds like a simple reset might do the trick.
I'm only guessing when I say that your machine might be in a "Hand-Pay" mode.
Did you try turning the Jackpot reset key up on the right side of your machine?

Yes, however, the screen menu comes up (diaagnostic screen, accounting, etc.).  I doesn't reset

Let's wait for the Game King pros to help you out!
Just give them some time to read your post and I'm sure they'll have some answers for ya!

There is a small button on the left front of the MPU tray. try pressing it and see what displays on the screen. you can go through the whole menu of options and nothing you  look at will harm your machines programing.  before you press the button try turning the key two times.  Look in submit a new file ( above this post )  there is a mauual on GK key options you can down load.   What part of the country do you live in?

You do not need a clear chip to fix your machine, and you can diagnose and repair the problem yourself -- no in-home service required.

The lower candle light blinking rapidly can be an indication that a door is open.  Remove the bill validator cash can, replace it, close the cash can door, ensuring that that the latch is closing the microswitch where the lock cam goes.  Close the main door and ensure that the latch goes all the way down.  Try inserting a coin and playing a game.  If the coin just drops through to the tray and the game won't work, with the door still closed please take a picture of the entire screen and post it here.

(PS. Can a moderator or admin please move this to the Game King section?)

DBV200

sounds like the old, dbv not fully seated issue.  I would remove the dbv and cash box, reinsert the dbv making sure the rear of it seats into the 2 holes at the back of the chasssis, then put the cash box in, then close the door.  if the error doesn't clear in a short while, open the door for a few seconds, then close it again

W

DBV error is gone, now i'm back where i started.  Locked up system....  frustration is now starting to set in!!!!

Note the bottom of the screen, does not have the options as before i.e more games etc.....   coins just drop through still

Okay, that picture is good for troubleshooting.  It shows that the game is recognizing that the door is closed, which is good.

Now, please open the door and press the small white test switch on the board tray once.  It should bring you to a service screen and show any "pending tilts" -- please let us know (or take a picture of) the exact text of any pending tilts.

Hang in there -- it's frustrating now, but it'll feel great once you get it fixed.

Moved it for you!  :89-

CH :95-

No tilts, also did a bill validator test, accepted bills and recognized denominations.. Found this while going through the menu system


Also, Capt. Happy thank you for moving the thread... Sorry i posted in the wrong neighborhood :') :3-

my system came with a Keychip 17

and the following chips

PXL2 C0000793 (4) chips

GME2 G0002142 (2) chips

Base Chip M0000888

The comical part is i dont know what game chips these are LOL

Is your machine trying to cash out right now?  I see the "Paid $37.75" on the screen and you still have credits which leads me to believe it's waiting to pay out the rest of the credits before it'll let you play again.  What happened immediately prior to the game "locking up"?  Did you press the cash out button?  Are there coins in the hopper?  Is the hopper spinning trying to pay out coins?

You may want to run the hopper test to see if it's working properly.

Thanks!   :89-

Make sure there's no bent pins on the connector that goes to the back plane also check to make sure there are also no bent pins on any chips. also check the voltage on the 2 batteries on the board. if that doesn't fix your problem i would clear the machine with a key 22

It locked up because someone hit the cash out (after telling them three times NOT TO) :')

Hopper test was sat ask it to dispense 10 and it did!

Checked all pin connections on both boards. Reset EPROMs to ensure contact (All good)

Noticed the lights on the DBV were not green, however, it did pass the function test! and recognized the values

Looking for my multimeter to check the HUB battery..  Will post results later...  The reset chip i believe is the Keychip17????

That would have been good information for you to have provided about 25 messages earlier in this thread.


It correctly counted up on the screen as each coin came out of the hopper, and the hopper stopped turning as soon as the 10th coin came out?

When you close the door, can you hear the hopper turning and trying to spit out coins to finish the cash out?  Your game will remain 'locked up' until it completes the cash out and pays out all of the remaining balance of the credits on the credit meter.  Until it does that, you won't be able to play any games, insert bills, or do any player initiated actions.

A clear chip will eliminate the credits, but you will have to reconfigure everything about your machine.  It's not something for a novice to do, and should be a last resort.  If the machine is trying to pay out the remaining credits, your easiest and best bet is to just keep recycling coins into the hopper until it has finished paying out.

After that, you may want to consider pulling the cash out switch out of the button from inside the machine, to prevent future accidental cashouts.

Absolutely familiar with recycle the payout till all is paid.  At this point the hopper is not cycling for the payoff. The system is locked up for some reason other then the cashout payoff!  I know it seem as if this was the error.  I'm knowledgeable of the recycle game.  i will remove the buttons now, 2nd time this has happened.  This machine is having another type of problem other then that (So i assume)  Thank you for the continued support.

Am I correct that the machine spit out $37.75 in quarters before it locked up?  What caused it to stop at $37.75?

Can you confirm that it did count up to 10 coins in the hopper test and stopped as soon as it spit out the 10th coin?

I would perform a clear.  Do you have a clear chip?

w

Knagl,
 Yes you are correct it locked up...I opened the door knowing the hopper would not have enough quarters in it.  It locked up from there

Forgot how to find the hopper test (feel like an idiot now :')


a69mopar,
I do not have a clear chip

I could be wrong with this but the normal thing to do is just
throw some more quarters into the hopper, close the door
and it will attempt to pay off the credits on the display?

Mark It should say hopper empty on the screen  much like your 3300 on a S+   You know that's a idea Chris make sure the hopper is plugged in all the way!!

Betcha he pushed a pin out of the hopper connector somehow.

The lack of a hopper empty or hopper error message makes me think there is a logic error.  If you're going to get a clear chip, you might as well just get an all in one chip instead.

w

I checked it once, will check again.

Pins were good all is well..

DBV test again (Good)

When i mess with the DBV and turn it on, the options on the bottom of the screen pop up for a fraction of a second (More games/Speed)