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General NLG Chat => Welcome wagon and General Chat (Off-Topic Post Welcome) => Topic started by: mr.radcon on October 18, 2010, 10:07:42 PM



Title: Dealing with IGT VS WMS
Post by: mr.radcon on October 18, 2010, 10:07:42 PM
Hello all,

After having to deal with both IGT and WMS recently on games and support i would chose IGT over WMS any day!!! I should not have to beg for support on games that i just purchased. This will affect my outlook on purchasing games from now on. Thanks IGT.




Title: Re: Dealing with IGT VS WMS
Post by: jay on October 18, 2010, 10:21:26 PM
Good support builds a loyal following.

I know that everytime I have had to use Cisco Smart Net that I will get a good answer fast.
Compare that to Microsoft and even if you pay full bore for your support incidents it could be months before you ever get resolution to a serious incident.



Title: Re: Dealing with IGT VS WMS
Post by: mr.radcon on October 18, 2010, 10:37:18 PM
I agree! at this point i would go into the hole giving away promos to play other games than give the business to WMS.


Title: Re: Dealing with IGT VS WMS
Post by: stayouttadabunker on October 18, 2010, 10:47:08 PM
Boy...it sure sounds like Wms head is swelling up doesn't it?


Title: Re: Dealing with IGT VS WMS
Post by: mr.radcon on October 19, 2010, 02:48:35 AM
It is!!! Someone should pop that sh*t.  :30-....dealing with them is like selling your soul! :25-