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Author Topic: I-Game 044 game license problem  (Read 2602 times)
2emil2
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« on: December 30, 2011, 08:00:45 AM »

Hi guys,

I couldn't find any other topic concerning my problem so I thought I should start a new one.

I have an IGT I-Game 044 slot machine with the Cleopatra 2 game and it was working fine until two days ago when it gave out a bunch of error messages (coin in jam, coin out jam, meter disconnected) all of a sudden. I located the problem to be one of the cards/boards that is located on the door (I think it's a SENET interface board). Previously I did a ram clear and key chip operations  (NOT clear motherboard eeprom) thinking that this might solve the problem but this resulted in losing the license on the game. I have done ram clear and key chip many times before previously and this has never happened to me. Now my machine says UN-LICENSED GAME and when I try to change the currency it gives out message "Game is not currently licensed". I have heard somewhere that there is a way around this problem if you have another operational machine with same game. I have another operational Cleopatra 2 machine, so if any of you knows something or has some other ideas i would really appreciate the help.


Thanks in advance.
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zytec
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« Reply #1 on: June 01, 2013, 08:15:27 AM »

Cleo II is one of many iGames that is licensed by IGT and they seem to believe that if it is sold second-hand, that the new owner is required to register with IGT and pay a "Royalty". I have clients who have bought used machines from IGT and every time they need to re-configure (RAZ) a machine, they need to send the code displayed to IGT for an enable code. I suspect that you may have a challenge on your hands.
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