Very close to working TITO

[stayouttadabunker]

1st time I've ever noticed that the George Washington pictures are sometimes facing opposite directions in the base of the WBA's?

Look at Yoeddy's photo above in Reply #147... ^^^^

[Yoeddy1]

If there is a way to take off the bill head (if this is possible), I could swap them and see if the problem follows the bill head to rule out a problem with the actual transport.  Anyone know how to remove a bill head?

Jason

[TZtech]

Hi

I have very little experience with WBA's and none when it comes to WBA's with TITO but from a quick look at the manual there does seem to be a seperate Bar Code sensor. download the WBA manual from the JCm website - Pg 81 shoes sensor locations.

[westec1]

Its easy to pull the head out, if your bill guide has an led in it, disconnect the wire on the side and pull it out of the way, then if you look at the front just above the bar that you used to pull the unit out of the machine, you will see a small round bar, push that down and hold it, then pull the head straight forward, some times they are very tight to get out, lift the transport and push the head from the back, make sure you have it lined up before you push it back in, all the heads are interchangeable

don't try to put a wba 10/11 transport into a machine with a 12/13 transport, as the plug in the machines and transports are different

[Yoeddy1]

Thanks Wes.  I grabbed the manual and found the section that you explained.  Boy these things get dirty.  I pulled the bill head out on both of them and swapped them on the transports.

Conclusion?

Both WBA12 SS transports with 3.80 firmware are fine.  The problem follows the 12 bill head...with TITO anyway, not will bills.  The 11 bill head works on either transport.  From what I understand, the bills heads are not flashable devices.

So either I have a defective 12 bill head with tickets, the 12 bill head doesn't like this homegrown TITO setup, or there is some other problem that could still be resolved that we just don't know about yet.

It would be nice to know what other folks in this project are running for validators.

Thanks,
Jason

[westec1]

Like I was saying, from what I've been told, the heads are all the same, there is a switch option on the transport for tickets, sounds like you have a bad sensor in the head that's not reading tickets,
I was told that the designation on the head is put on at the time it was built, just to mach the transport, other than that it doesn't really mean anything, a wba 10/11 will only accept bills in one direction, and a 12/13 does it all four ways, and I know both your units do it all four ways, proving that the heads are the same.

[Foster]

if the machine does not display "Voucher in Progress" and the ticket is being returned immediately means the head is not reading the ticket correctly.

Make sure all switches are off on the transport
I think the #1 switch "ON" disables vouchers
The other thing might be that head with the matching transport needs to be calibrated. I now mine does
Also are you using fresh ticket paper, I have noticed as the paper gets older the black is dimmer and the paper will become off white (yellowish brown)
I have some ticket stock that to me looks usable but the BV rejects every ticket I have printed on it, because it has aged.
If you want to keep them so you can re-use them store them in a dark place when not in the cash can until you use them.
They will deteriorate just like most store receipts.

[Yoeddy1]

Well, I have a WTB posted in the classifieds for a bill head.  I'm specifying another 11-SS since I know that model works.  Maybe Wes is right about them all being the same.  I suppose I could order a calibration paper as well in hopes that it would cure the 12-SS head.

Yes Foster, the 12-SS head kicks back the ticket immediately in either transport in either machine.  The 11-SS head shows validation on either transport in either machine.  

Sigh...guess we'll see what tomorrow brings.  Thanks again for the feedback.  I'll get some videos up soon.  This is a great project!

Jason

[jdkmunch]

I haven't followed this closely but I know you swapped
Entire transports - with the same results

Have you swapped heads only? To make
Sure that the problem is the head?

Scratch this - I went back and read the topic


Try cleaning the sensors and running a calibration on it.

[TZtech]

There is an interesting application on the JCM website which may be of use to everyone trying out TITO
http://www.jcm-american.com/en/support/downloads/tools.aspx
There is a custom sw to  program to  the head and then a PC application that tests various parameters of tickets inserted.

[Yoeddy1]

Granted you have the correct hardware to connect to a JCM device.  Home users won't be able to do this as the BV's require special interfaces to connect with a PC right?

Jason

[jdkmunch]

Yes

[jdkmunch]

Here's my BV that does not work with TITO - I just opened it and cleaned the sensors -
I'll see if it works.

I don't even know what head this is

[Yoeddy1]

Munch, see if this helps:

1.  Lift transport lever
2.  On the front of DBV push down on the metal bar.  This lifts the metal arms on the left and right sides which release the bill head.
3.  While pushing down on the bar, grasp the black plastic tabs next on either side of the duck bill and pull towards the front.  This can be tight.

Each photo represents each step.

Thanks,
Jason

[jdkmunch]

Well - I have achieved great success !!!!!!


I cleaned the sensors so they were spotless, flipped dip 1 on and off (just to make sure contact was good)
and my last machine now has working TITO

This BV does not take the newest 5 either -  

[Yoeddy1]

For step 3:

Jason

[jdkmunch]

Yoeddy what you are opening is the transport -  you need to open the head - where the
sensors are -  

[Yoeddy1]

Yeah, I've opened the bill head too and cleaned the sensors.  What exactly did you clean and with what?

Jason

[jdkmunch]

Mine looked cloudy  (all)  so I used spit and my t-shirt and believe it or not it worked  - the cloudiness disappeared


If you have rubbing alcohol and a microfiber cloth I think that may work better 

anyway click those dip switches too

[Yoeddy1]

Well, unfortunately for me...no love.  Flipped the switches too again.  I've got another bill head coming.  If that one doesn't work, I may blackout.  

For what it's worth too, I may order a calibration paper and give that a whirl with the problematic bill head.

Jason

[jdkmunch]

Very interesting -

Well

#1 firmware is correct
#2 transport confirmed working from other head
#3 Tito confirmed working from other BV

At least you know for sure it is the head 

Did you use a q-tip and the lenses look clear?


Just so you know my other BV is a 12 and it works fine.

[westec1]

When cleaning the sensors never use alcohol or any kind of solvents,
only use a lint free clothand and mild detergents, or you will cloud the sensors and degrade there ability to read properly
this information is right out of the JCM manual

[Yoeddy1]

I'm betting a bad sensor.  Will update on Thursday when the BV gets here.

Jason

[jdkmunch]

When cleaning the sensors never use alcohol or any kind of solvents,
only use a lint free clothand and mild detergents, or you will cloud the sensors and degrade there ability to read properly
this information is right out of the JCM manual

I call bullshit on this -  (not on you Wes)
I live under the tno pretense (Trust No One). I think JCM
Is trying to sell their "cleaning" strips. ...



I don't know I just smell crap here

[westec1]

Munch,
You could be right on with that one,  although the lenses are made of a polymer, and depending on the strength of the alcohol,
it could cause trouble over time.