Bill Validator Stacker Error" & "Door Open M" Triple Diamond Haywire

[lindam1]

Contact "slotsteve"

[knagl]

does anyone know anything about Wurlitzer Juke Boxes?  Mine is not an antique, it plays CDs.  The bubble light quit bubbling. 
If you can point me in the right direction I would be grateful. 

I'd start by creating a new post in the Jukebox section of the forum:

http://newlifegames.net/nlg/index.php?board=79.0

[codeman00]

I too have the same problem with my Triple Diamond Haywire (still under warranty).  Instead of starting a new thread, I decided there are enough people following this one that I would add it here.

My issue started with the bill validator not accepting bills.  It accepted the first 4 bills and then nothing else.  The bill would go about 20% in and then spit back out.  I called my seller and they noted to remove the cash box and insert it again...then to remove the bill validator and put it back in.  Still the same issue.  They are sending me another bill validator which isn't here yet.

The next day, I decided to try to open the cash box to retrieve my test dollars, which I did.  In addition, through info on this forum about bills not being accepted, I removed and opened the bill validator components just to make sure nothing was dirty, etc.  I cleaned everything and put everything back together.  I then got the dreaded Door Open M and Bill Validator Stacking Error and I cannot clear it! 

Since it was a new problem, I called my seller again and I spent about an hour going through door switches, optical switches, the cash box, etc etc.  He noted that once we got the Door Open M error fixed, the other would go away.  We shorted the door switches on purpose, checked them with an ohm meter, removed the main board and checked for bent pins, checked the behind the bottom glass switch and still the same errors remain.  I keep hearing that the cash box not being seated could cause this so I have taken it out and reseated it many times...well at the end of the tech support phone call, I notice that the short metal guide pin on the right side of the cash box has broke off and now the lever is not operable (the box comes straight out). There is not one on the left side either...no side pins on the cash box at all.  The tech noted that that is a huge problem and will cause the bill stacking error. 

Anyway, I'm calling tech support tomorrow to go through it with their head tech support person to make sure whatever parts are shipped are everything I need.  It sounds like the fix might be in this thread but I don't understand what to do with the key and what to input  If anyone has any insight onto this, let me know.   I'll keep you posted.

[Buzz]

First OFF this Webb site is deader than a door nail, you need to go to newlifegames.com and reg over there to get any help. ( same people, same forum different location.) I received a email that you had posted is the only reason I'm here.

A S 2000 machine will work fine without  a BV or cash can installed. To clear the error is real easy, just lift the main door latch wait a couple of seconds and then lower it all the way down ( Make sure it is going all the way down )  Do this three or four times and the error should clear. What is going on here is a S 2000 will clear one error and only one error each time the main door is opened and closed, so were assuming you have more than one error so that is why I say to open and close the main door latch 3 or 4 times.

The cash can will work without being latched but will be a pain in the butt and should be repaired ( replaced )  If you will remove the cash can and look at the very rear top of the chassis where the can was installed you will two small black ears sticking down. When the can is installed the can will push up those ears and the top part of those ears will block two optics that are located in the bottom rear of the transport, If you will remove the BV and watch the bottom rear, and install the cash can you can see the two flags come up. There is all the chance in the world that the can will not stay in for enough to take any money, if this happens close the main door and open the lower belly glass door. Hold the can in with one hand and feed bills in with the other hand. I've never had to do this but I know it will work.  Good Luck.

[codeman00]

Thanks for the heads up.  I had no idea of course that it was a dead forum.  My new thread is at: http://newlifegames.com/nlg/index.php?topic=690.0

If you could copy your information to that link to get it started, I would appreciate it.  I'm going to try the multiple door clear in a few minutes.  Thanks!