Welcome, Guest. Please login or register.
November 23, 2024, 05:21:26 PM

Login with username, password and session length
* Home Help Arcade Login Register
.
+  Forum
|-+  **Video Slots** Gaming machines
| |-+  IGT I-Game and Game King.
| | |-+  GK printer problem		 0 Members and 1 Guest are viewing this topic. « previous next »
Pages: [1] Go Down Print
Author Topic: GK printer problem  (Read 11612 times)
idylewild1
Contributing Gold NLG Member
Sr.NLG Member 501 to 1000 Post
*

Total Karma Storms: 140
Offline Offline

Gender: Male
Posts: 591



WWW
« on: June 29, 2009, 09:52:04 PM »
I have a GK with a printer installed. However, it does not show up under the nexplex devises installed. Have tried key chip to no avail. Any ideas or suggestions would be appreciated. Thanks
Logged
idylewild1

http://samronslots.com/
Tilt
Contributing Gold NLG Member
Sr.NLG Member 501 to 1000 Post
*

Total Karma Storms: 366
Offline Offline

Gender: Male
Posts: 724
« Reply #1 on: June 29, 2009, 10:12:16 PM »
Mine doesn't either, but the my printer does work.  Under Netplex Autoconfiguration I have:

Bill Validator - Installed
Spectrum - Not responding

It doesn't show the touchscreen either, which is also a netplex device, but that works as well.

Under diagnostics I have a printer test button where I can print a test voucher.  Do you have that option available?

 
Logged
idylewild1
Contributing Gold NLG Member
Sr.NLG Member 501 to 1000 Post
*

Total Karma Storms: 140
Offline Offline

Gender: Male
Posts: 591



WWW
« Reply #2 on: June 30, 2009, 11:21:57 AM »
I have the same things show up under netplex configurations as you do. However, the printer does not work. We do not have the printer show up under diagnostics either.  The GME chips are 395's and the base chip is a 247 and all other chips are 351's. I am using a key22 chip for configuration. Hope someone has some ideas. Thanks.
Logged
idylewild1

http://samronslots.com/
Bettor Slots
Senior Full time Member.
Sr.Tech NLG Member 1000+ Post
*

Total Karma Storms: 751
Offline Offline

Gender: Male
Posts: 1946



WWW
« Reply #3 on: June 30, 2009, 12:44:51 PM »
Just for giggles....try using the Key 17 and see what happens....won't hurt anything to try it. 
Logged
If life is like a box of chocolates....why do I always seem to end up with the butter creme?
idylewild1
Contributing Gold NLG Member
Sr.NLG Member 501 to 1000 Post
*

Total Karma Storms: 140
Offline Offline

Gender: Male
Posts: 591



WWW
« Reply #4 on: June 30, 2009, 02:07:06 PM »
Will try this afternoon. Thanks
Logged
idylewild1

http://samronslots.com/
idylewild1
Contributing Gold NLG Member
Sr.NLG Member 501 to 1000 Post
*

Total Karma Storms: 140
Offline Offline

Gender: Male
Posts: 591



WWW
« Reply #5 on: July 01, 2009, 01:11:34 AM »
Key17 did nothing but a purple screen. Tried key40 and it does the same as a key22 chip. Thanks.
Logged
idylewild1

http://samronslots.com/
Bettor Slots
Senior Full time Member.
Sr.Tech NLG Member 1000+ Post
*

Total Karma Storms: 751
Offline Offline

Gender: Male
Posts: 1946



WWW
« Reply #6 on: July 01, 2009, 12:40:16 PM »
Ron,

I talked to someone a little more knowledgable about these than I am...advice as follows, hope this helps.

Back to basics and troubleshooting. 

First, swap out the printer with a known working one to eliminate that as a problem. 

Second, should do a clear and then a Key...not just Key, to insure all casino SAS information is off the MPU.

Third, you need to try and enable the printer in whatever sub-menu it shows up in, should read something like "Cash Out.
Devices."  It's always disabled after swapping games, doing a clear and Key, and needs to be enabled.

Fourth, double check hopper limits etc.
Logged
If life is like a box of chocolates....why do I always seem to end up with the butter creme?
slotsteve
Contributing NLG Member
Sr.Tech NLG Member 1000+ Post
*

Total Karma Storms: 139
Offline Offline

Gender: Male
Posts: 1980


we are opened a home sale store on us 58
« Reply #7 on: July 01, 2009, 02:00:25 PM »
got my paper today  but  game says wrong printer paper any hints Scratch Head
Logged
stayouttadabunker
Senior Full time Member.
Sr.Tech NLG Member 1000+ Post
*

Total Karma Storms: 1039
Offline Offline

Gender: Male
Posts: 13447
« Reply #8 on: July 01, 2009, 02:07:26 PM »
Please don't take this wrong...just trying to help...is it fed in correctly?
What kinda paper do you have? Thermal?
There are specific instructions printed on them I think for the proper way to put them in the printer box.
Most of these tickets have a black bar imprinted on them that need to go a certain way.
also, I believe there's a "feed" button  on the side too.
Logged
slotsteve
Contributing NLG Member
Sr.Tech NLG Member 1000+ Post
*

Total Karma Storms: 139
Offline Offline

Gender: Male
Posts: 1980


we are opened a home sale store on us 58
« Reply #9 on: July 01, 2009, 02:22:05 PM »
yes thermal   tm3027honly thing paper says is this side up   do u need to set paper type in game?
Logged
stayouttadabunker
Senior Full time Member.
Sr.Tech NLG Member 1000+ Post
*

Total Karma Storms: 1039
Offline Offline

Gender: Male
Posts: 13447
« Reply #10 on: July 01, 2009, 02:30:14 PM »
I don't know Steve, I don't have a Game King... bawling
I'm sure there are others that might be able to help you... yes
Hey! Try typing in a search in the archives for GK printer.... propeller
sometimes you can even get more answers when typing it in on a Google search too... yummy
Google stores stuff from forever and you may get some results from the old NLG website on this... arrow
Logged
Bettor Slots
Senior Full time Member.
Sr.Tech NLG Member 1000+ Post
*

Total Karma Storms: 751
Offline Offline

Gender: Male
Posts: 1946



WWW
« Reply #11 on: July 01, 2009, 02:31:41 PM »
You are likely putting the paper in upside down and backwards.  The white part of the paper should be face down and the back side of the paper facing up.  In this state the black rectangular marking on the back of the paper, facing up, should be towards the bottom right. You do not have to change any settings on the MPU set up.  And you do not have to push "feed" on the printer, it will automatically feed.  Make sure the blue lever on the right side is in the up position.

Post a picture of your printer if it looks different than this one.

See picture below.

* IMG_1728.JPG (309.09 KB, 1296x972 - viewed 431 times.)
Logged
If life is like a box of chocolates....why do I always seem to end up with the butter creme?
tacman
NLG Document, Media Gallery and FAQ Writer
Sr.Tech NLG Member 1000+ Post
*

Total Karma Storms: 446
Offline Offline

Gender: Male
Posts: 1537


Genius in training.
« Reply #12 on: July 01, 2009, 04:50:30 PM »
Jim is right, even though the tickets say "This side Up" it iis the opposite side that needs to be up. Confusing, Huh?

 Dan (tacman)
Logged
stayouttadabunker
Senior Full time Member.
Sr.Tech NLG Member 1000+ Post
*

Total Karma Storms: 1039
Offline Offline

Gender: Male
Posts: 13447
« Reply #13 on: July 01, 2009, 04:53:00 PM »
lol.....that's like my light switch in the garage...down is "On".... rotflmao
Logged
tacman
NLG Document, Media Gallery and FAQ Writer
Sr.Tech NLG Member 1000+ Post
*

Total Karma Storms: 446
Offline Offline

Gender: Male
Posts: 1537


Genius in training.
« Reply #14 on: July 01, 2009, 05:08:02 PM »
That's like a rented house I was in OK. was changing a 220v dryer outlet and found out the hard way that the circuit breaker board was upside down.  arrow A shockiing revelation  lightning bolt lightning bolt lightning bolt

 Dan (tacman)
Logged
slotsteve
Contributing NLG Member
Sr.Tech NLG Member 1000+ Post
*

Total Karma Storms: 139
Offline Offline

Gender: Male
Posts: 1980


we are opened a home sale store on us 58
« Reply #15 on: July 02, 2009, 11:27:23 AM »
Now the paper is right  but it gives me a handpay from attened who,s  not around  what do i need to turn on Scratch Head
Logged
Bettor Slots
Senior Full time Member.
Sr.Tech NLG Member 1000+ Post
*

Total Karma Storms: 751
Offline Offline

Gender: Male
Posts: 1946



WWW
« Reply #16 on: July 02, 2009, 02:06:58 PM »
When you first cleared and Key'd the machine did you "enable" the printer?

Also make sure the SAS STANDARD MODE is enabled.
« Last Edit: July 02, 2009, 05:09:50 PM by archjds » Logged
If life is like a box of chocolates....why do I always seem to end up with the butter creme?
slotsteve
Contributing NLG Member
Sr.Tech NLG Member 1000+ Post
*

Total Karma Storms: 139
Offline Offline

Gender: Male
Posts: 1980


we are opened a home sale store on us 58
« Reply #17 on: July 02, 2009, 06:24:55 PM »
Thanks will try   applause
Logged
idylewild1
Contributing Gold NLG Member
Sr.NLG Member 501 to 1000 Post
*

Total Karma Storms: 140
Offline Offline

Gender: Male
Posts: 591



WWW
« Reply #18 on: July 02, 2009, 11:44:47 PM »
I have tried everytrhing with these machines and nothing seems to allow the printer to work in stand alone mode. I have cleared and keyed with a key22 and key40. The controller board is a Game KIng Video controller board number 7570390. I have tried a 247 and 526 base chip. I have tried 351 and 517 CG and Pxl chips. I have tried a key17 chip. The sound chips are SN000046. When I do a key chip nowhere does it indicate there is a printer installed. I have tried to set the SAS to standard but there is nowhere to set this option. Any help would be apprciated. Thanks
Logged
idylewild1

http://samronslots.com/
slotsteve
Contributing NLG Member
Sr.Tech NLG Member 1000+ Post
*

Total Karma Storms: 139
Offline Offline

Gender: Male
Posts: 1980


we are opened a home sale store on us 58
« Reply #19 on: July 03, 2009, 11:13:49 AM »
I did get the coy moon to work least now i can check the others by set them the same as coy moon
Logged
idylewild1
Contributing Gold NLG Member
Sr.NLG Member 501 to 1000 Post
*

Total Karma Storms: 140
Offline Offline

Gender: Male
Posts: 591



WWW
« Reply #20 on: July 08, 2009, 10:42:12 AM »
Finally got this to work with a new set of software. Thanks for all the input and help.
Logged
idylewild1

http://samronslots.com/
slotsteve
Contributing NLG Member
Sr.Tech NLG Member 1000+ Post
*

Total Karma Storms: 139
Offline Offline

Gender: Male
Posts: 1980


we are opened a home sale store on us 58
« Reply #21 on: July 08, 2009, 10:50:55 AM »
thanks to the info from archjds  we been get  all the slots we get working to  kickout tickets now we we can only find the right simms for some  the casino didn,t put boards back in games they came from
Logged
Pages: [1] Go Up Print 
« previous next »
Jump to:  

SimplePortal Classic 2.0.5

If you find this site helpful, Please Consider Making a small donation to help defray the cost of hosting and bandwidth.



Newlifegames.com ™    Newlifegames.net ™    Newlifegames.org ™
   New Life Games ™    NewLifeGames ™  NLG ™ We Bring new Life to old Games ™    1-888-NLG-SLOTS ™
Are all Copyright and Trademarks of New Life Games LLC 1992 - 2021


FAIR USE NOTICE:

This site contains copyrighted material the use of which has not always been specifically authorized by the copyright owner.
We make such material available in an effort to advance awareness and understanding of the issues involved.
We believe this constitutes a fair use of any such copyrighted material as provided for in section 107 of the US Copyright Law.
In accordance with Title 17 U.S.C. Section 107, the material on this site is distributed without profit to those
who have expressed a prior interest in receiving the included information for research and educational purposes.

For more information please visit: http://www.law.cornell.edu/uscode/17/107.shtml.

If you wish to use copyrighted material from this site for purposes of your own that go beyond fair use,
you must obtain permission directly from the copyright owner.

NewLifeGames.net Web-Site is optimized for use with Fire-Fox and a minimum screen resolution of 1280x768 pixels.


Powered by SMF 1.1.20 | SMF © 2013, Simple Machines
Loon Designed by Mystica
Updated by Runic Warrior
Page created in 0.101 seconds with 20 queries.