Welcome, Guest. Please login or register.
August 27, 2014, 11:09:50 AM

Login with username, password and session length
* Home Help Arcade Login Register
.
+  Forum
|-+  **Video Slots** Gaming machines
| |-+  IGT I-Game and Game King.
| | |-+  Neon Nights machine locked up
0 Members and 1 Guest are viewing this topic. « previous next »
Pages: [1] 2 Go Down Print
Author Topic: Neon Nights machine locked up  (Read 5161 times)
Coin Drop
Guest
« on: February 21, 2010, 01:46:59 PM »

I have the Neon Nights multi game that's displaying a "restart" and a "closure M" at the top two corners of the screen.

The machine was in the process of a long pay out when I opened the door and turned the reset key, hoping to stop the pay out which would have taken several hopper cycles to complete.

I have tried many things short of software or hardware fixes, is there a way that I could reboot or clear the current game play memory without loosing the entire program memory?

If it can't be accomplished on my own, is it possible to send only the pull out box that contains all the Prom chips to a technician for re programing?

I'm trying to avoid moving/taking the entire machine in for servicing.

Pleas help, I miss playing.


 
Logged
Pokernut
Contributing NLG Member
NLG Member 101 to 500 Post
*

Total Karma Storms: 112
Offline Offline

Gender: Male
Posts: 101



« Reply #1 on: February 21, 2010, 02:40:24 PM »

You only have 2 choices to clear the machine once its in a payout mode
1 - Use a Key 22 chip and do a complete clear
2 - Feed the coins thru the hopper till the payout is complete.  I know its a pain - been there done that.

If I were you I would feed the machine for a while, get the game up and running again.  In the meantime order a key chip from one of the NLG sponsors to have on hand for the next time
Pokernut
Logged
StatFreak
rotaredoM etiS GLN labolG
Global NLG Site Moderator
Sr.Tech NLG Member 1000+ Post
*

Total Karma Storms: 756
Offline Offline

Gender: Male
Posts: 8550


Warning! Spammers will be eaten, with relish!


« Reply #2 on: February 21, 2010, 05:41:32 PM »

You only have 2 choices to clear the machine once its in a payout mode
1 - Use a Key 22 chip and do a complete clear
2 - Feed the coins thru the hopper till the payout is complete.  I know its a pain - been there done that.

If I were you I would feed the machine for a while, get the game up and running again.  In the meantime order a key chip from one of the NLG sponsors to have on hand for the next time
Pokernut

Welcome to NLG Coin Drop. wave

For the next time, I would suggest changing the hopper limit so that there is no next time. But Pokernut is right, you will have to see this one through or do a complete clear, and it is always a good idea to have a key chip handy to change the settings, so I second his suggestion that you purchase one. propeller
Logged

I found myself at NLG garfield  ..but got lost again on the way home. Scratch Head 2
If found, please email me to myself. Thanks. yes
       Executive member in good standing of Rick's SMAA.                              Ehhh...What's Up Doc?
knagl
Global NLG Site Moderator
Sr.Tech NLG Member 1000+ Post
*

Total Karma Storms: 641
Online Online

Gender: Male
Posts: 5489


Kevin


« Reply #3 on: February 21, 2010, 10:40:13 PM »

I have the Neon Nights multi game that's displaying a "restart" and a "closure M" at the top two corners of the screen.

The only thing I can add to the discussion here is that the "Restart" message means that you just turned your machine on, and that "Closure M" indicates that the main door was open, but is was just closed.  (That message would change to "Door Open  M" when the main door is open.)


Is the machine still trying to pay out when you close the door?

Also, does your machine have the Neon Nights poker game on it?  I'd love to see a few pictures of the game if it does!  Please Post Pictures
Logged

If you find this site helpful, please consider making a small donation to help defray the cost of hosting and bandwidth.

Please do not PM me for support or "how to" requests -- please post your request in the forum so that everyone may assist you and everyone can benefit from the answer to your question!  Thanks! Smiley
Coin Drop
Guest
« Reply #4 on: February 23, 2010, 01:33:19 PM »

Thanks guys for all the suggestions,

I tried and succedded in clearing the payout out amount, it went easier and quicker then expected. I attached a coin to a small handle and jingled in and out of the hoppers coin sensor feild.

Unfortanely it's still frozen, it locked up after I turned the reset key with the door open and has not tried to payout since. I was able to set the payout to $50.00

What is a key chip 22 and how is it used?

What are your thoughts on sending the main board in for a diagnostic or componet swap with another mahcine to see it the problem still exist in that machine? I was told that a frozen machine is usually caused by a faulty power supply.

Knagl it does have poker and keno, love to post a pic just as soon as I get it running agian.

Thanks for all the advice!


* Screen shot.jpg (176.56 KB, 615x461 - viewed 114 times.)
Logged
Coin Drop
Guest
« Reply #5 on: February 23, 2010, 01:35:44 PM »

Here is my machine sad and broken  Sad


* Neon Nights.jpg (31.54 KB, 131x327 - viewed 285 times.)
« Last Edit: February 24, 2010, 08:26:12 AM by Coin Drop » Logged
Coin Drop
Guest
« Reply #6 on: February 23, 2010, 01:36:48 PM »

And a shot of the Main curcuit Board.


* Main board.jpg (170.06 KB, 615x461 - viewed 102 times.)
Logged
Bettor Slots
Senior Full time Member.
Sr.Tech NLG Member 1000+ Post
*

Total Karma Storms: 750
Offline Offline

Gender: Male
Posts: 1946



WWW
« Reply #7 on: February 23, 2010, 02:25:47 PM »

Although the power supply can cause problems, it is unlikely your issue here.  Can you test the main battery and tell us how many volts it is putting out?  I suspect there may have been memory loss during this process and it may be the result of a failing main battery.  Another thing to check is the main door switch (tells the MPU the door is closed).  These do fail and it could just think the door is open at this point.  In the end here using a Key 22 will clear your machine and get you up and running again...before doing that though...check the battery first as the problem will just repeat.
Logged

If life is like a box of chocolates....why do I always seem to end up with the butter creme?
knagl
Global NLG Site Moderator
Sr.Tech NLG Member 1000+ Post
*

Total Karma Storms: 641
Online Online

Gender: Male
Posts: 5489


Kevin


« Reply #8 on: February 23, 2010, 03:00:11 PM »

Is the screenshot you posted the current screen that's displaying on your machine?  If so, it still has money on the credit meter waiting to be paid out.

If not, can you please take a picture of the screen with the door completely closed and post it on here so we can further diagnose the problem?  Thanks in advance!
Logged

If you find this site helpful, please consider making a small donation to help defray the cost of hosting and bandwidth.

Please do not PM me for support or "how to" requests -- please post your request in the forum so that everyone may assist you and everyone can benefit from the answer to your question!  Thanks! Smiley
Coin Drop
Guest
« Reply #9 on: February 23, 2010, 07:55:18 PM »

Better Slots, is the Main battery the yellow disc at the lower left of the circuit board?

 The screen shot was taken before I cleared the pay out. I don't think the main door switch is malfunctioning since I was able trick the machine into thinking the door was closed while I manipulated the hoppers coin sensor. I will get a shot of the current screen and one of the I/O screen, some off the values are rapidly changing from 0 to 1's, is that normal?

Where can I get the 22 key chip? I searched some of the sponsor links and could not find one.

Thanks for helping me,
Logged
Bettor Slots
Senior Full time Member.
Sr.Tech NLG Member 1000+ Post
*

Total Karma Storms: 750
Offline Offline

Gender: Male
Posts: 1946



WWW
« Reply #10 on: February 23, 2010, 08:08:12 PM »

Quote
Better Slots, is the Main battery the yellow disc at the lower left of the circuit board?

Correct, it has the yellow band around it.
Logged

If life is like a box of chocolates....why do I always seem to end up with the butter creme?
Coin Drop
Guest
« Reply #11 on: February 24, 2010, 08:24:40 AM »

I think the door switches are working fine because when I close the door, the "open door" messages on the monitor goes away.

I checked the battery voltage and it was a constant 2.8 VDC

Here is the new screen after the payout amount was cleared.


* New Screen Shot.jpg (275.87 KB, 820x615 - viewed 72 times.)
Logged
Coin Drop
Guest
« Reply #12 on: February 24, 2010, 08:35:19 AM »

This is the picture of the Input/Output screen.

Three of the values  rapidly fluctuate between 1's and 0's, they are (1) Coin Drop, (2) Bill Validator Door, (3) Power Supply Pulse.

They are the ones that look diffrent, like eggs or a solid ovals in the screen shot below.


* IO.jpg (143.26 KB, 604x532 - viewed 56 times.)
Logged
Coin Drop
Guest
« Reply #13 on: February 24, 2010, 08:46:04 AM »

Knagl here is a picture of the various poker/game options this particular machine has. Wish it was working so I could show you pics of the actual games.

There is also a menu option to clear some values/information or accounting logs of the machine, I can't seem to do it because I get this message "Operation can not be performed, Unless Coin or Bill Drop Door is Open"

Any idea which doors the message is reffering too? I have opened all the doors possible and still get the same message.



* Game selection.jpg (165.75 KB, 776x541 - viewed 58 times.)
Logged
knagl
Global NLG Site Moderator
Sr.Tech NLG Member 1000+ Post
*

Total Karma Storms: 641
Online Online

Gender: Male
Posts: 5489


Kevin


« Reply #14 on: February 24, 2010, 03:12:12 PM »

Interesting.  I look forward to seeing the games once we get your machine back up and running.

A few things I've noticed from the pictures you posted:

The button that should say "Spin Reels" when the game is idle, is stuck saying "Stop Spin" -- that would normally only be displayed in the middle of a spin (to instantly stop all of the reels and finish the spin).  For kicks, does anything happen when you click that on the screen?






...and on that diagnostic screen, it raises a red flag to me where it shows a "1" next to "Low Battery 1"... but I don't have a Neon Nights machine myself, and I don't know if that's a normal reading.

As far as the coin drop door and the bill validator door... not positive as to what the machine is refering to (my gut says that the "bill drop door" would be the door that leads to the stacker box (cash can)), but it seems odd to me that those are both rapidly changing between 1s and 0s -- I've only seen that behavior on doors that have optical sensors attached to them.

It's possible that your belly door has a switch attached to it -- try opening that door (swinging the belly glass down) to see if that makes a difference.

Hopefully someone with more specific knowledge of your machine can chime in here and get you on track.  I'm guessing, though, that a new battery and a clear/key chip will probably get you back up and running.
« Last Edit: February 24, 2010, 03:21:09 PM by knagl » Logged

If you find this site helpful, please consider making a small donation to help defray the cost of hosting and bandwidth.

Please do not PM me for support or "how to" requests -- please post your request in the forum so that everyone may assist you and everyone can benefit from the answer to your question!  Thanks! Smiley
Foster
The S2000 GURU
Contributing NLG Member
Sr.Tech NLG Member 1000+ Post
*

Total Karma Storms: 345
Offline Offline

Gender: Male
Posts: 2872



« Reply #15 on: February 24, 2010, 03:34:03 PM »

The Coin Drop Door refers to the Stand Door.
When the hopper gets full the machine activates a solenoid that diverts coins into the stand instead of the hopper.
I am not sure where the jumper for it is located on that machine
It should be easy to locate it will be a 2 or 3 pin molex connector with jumper wire.
If someone has not removed the part # tag from it it will be easy to find.
Open the Bill Validator door, and try to clear it.
If you still can't clear it, someone has connected the wires together that go to the micro switch which is usually mounted on the BV door.

On S2000, Game King I-Game it is best not to jumper the BV door switch,
The machine most likely will not clear BV tilts properly when you access the cash can.

Logged

A Slot Machine and Coca-Cola Addict!!
"If it is not broke do not fix it" I keep forgetting that!
a69mopar
647-402-1977
Global NLG Site Moderator
Sr.Tech NLG Member 1000+ Post
*

Total Karma Storms: 600
Offline Offline

Gender: Male
Posts: 3507



WWW
« Reply #16 on: February 24, 2010, 07:28:46 PM »

If all else fails, do a clear on this and reset all of the settings with a key chip.  I guess before you do that you can , close the door for 30 sec, open the door for 10 sec, close the door for 30 sec, open the door for 10 sec, close the door for 30 sec, open the door for 10 sec and check each time to see if it initializes.  This clears stacked codes.  However it seems like a logic error.

W
Logged

         www.GTASLOTS.com      647-402-1977              BALLY S6000 GALLERY
Coin Drop
Guest
« Reply #17 on: February 24, 2010, 08:10:05 PM »

Thanks for all the new info.
 
I'm not positive but I think the Stop Spin bottom is always displayed in the Neon Nights game mode.

I think the 1 would indicate a favorable input from battery number one, I don't believe there is a second battery so the 0 value would make sense in my opinion.
If I'm not mistaken a 1 would equal a input or closed circuit and a zero would represent no input or open circuit, same as In digital code. 

I have played with the glass/belly door, no joy there. I will look for jumpers and by-passed micro switches, thanks for the new leads.

Logged
Foster
The S2000 GURU
Contributing NLG Member
Sr.Tech NLG Member 1000+ Post
*

Total Karma Storms: 345
Offline Offline

Gender: Male
Posts: 2872



« Reply #18 on: February 24, 2010, 08:46:11 PM »

If it is like the S2000 there is a second battery but it is used when the machine is off to signal the casino that a door etc was opened while it is off if that is enabled.
Logged

A Slot Machine and Coca-Cola Addict!!
"If it is not broke do not fix it" I keep forgetting that!
KirkLasVegas
Retired OLD Buzzard
Contributing Gold NLG Member
Sr.Tech NLG Member 1000+ Post
*

Total Karma Storms: 233
Offline Offline

Gender: Male
Posts: 1104


Newest addition to the family, RIP Bentley


« Reply #19 on: February 24, 2010, 09:29:40 PM »

Just toss a new battery in it for giggles/grins, give it a Labotomy with a KEY-22 and it will be happy.
It's not all that strange for it to have corrupt RAM info stored in it's innards...
I highly suspect it will behave once it's cleared out....


I used to have Neon Nights before it became Catch A Wave....



* CIMG2291.JPG (622.73 KB, 1280x960 - viewed 50 times.)

* CIMG2644.JPG (614.55 KB, 1280x960 - viewed 66 times.)
Logged

Definition of "Retirement"= to be able to get back all you contributed into it AND take some of their money too before dropping dead.
knagl
Global NLG Site Moderator
Sr.Tech NLG Member 1000+ Post
*

Total Karma Storms: 641
Online Online

Gender: Male
Posts: 5489


Kevin


« Reply #20 on: February 25, 2010, 02:32:38 AM »

I'm not positive but I think the Stop Spin bottom is always displayed in the Neon Nights game mode.

That's not normal.  The second picture I posted is very small, but you can see in Kirk's picture posted right before this post (reply #19, the last one on the first page of this thread) that it should say "Spin Reels" when the game is idle -- it should not say "Stop Spin" unless the game is in the middle of a spin.
Logged

If you find this site helpful, please consider making a small donation to help defray the cost of hosting and bandwidth.

Please do not PM me for support or "how to" requests -- please post your request in the forum so that everyone may assist you and everyone can benefit from the answer to your question!  Thanks! Smiley
StatFreak
rotaredoM etiS GLN labolG
Global NLG Site Moderator
Sr.Tech NLG Member 1000+ Post
*

Total Karma Storms: 756
Offline Offline

Gender: Male
Posts: 8550


Warning! Spammers will be eaten, with relish!


« Reply #21 on: February 25, 2010, 03:08:21 AM »

Knagl, that just confirms what KirkLasVegas said.  yes

The best thing to do is to clear the machine completely as it will almost certainly fix all of these issues. In the unlikely event that the clear doesn't eliminate every problem, we will have a simplified path towards solving those that remain.

garfield
Logged

I found myself at NLG garfield  ..but got lost again on the way home. Scratch Head 2
If found, please email me to myself. Thanks. yes
       Executive member in good standing of Rick's SMAA.                              Ehhh...What's Up Doc?
Coin Drop
Guest
« Reply #22 on: February 25, 2010, 01:20:01 PM »

Thanks, I'm going to order the 22 chip and give it a try.

Is it a complicated process or do you simply insert the chip and power up the machine?

Just wondering if it's something I can do myself.

You guys have been very helpfull, Thank you!
Logged
a69mopar
647-402-1977
Global NLG Site Moderator
Sr.Tech NLG Member 1000+ Post
*

Total Karma Storms: 600
Offline Offline

Gender: Male
Posts: 3507



WWW
« Reply #23 on: February 25, 2010, 04:23:43 PM »

very simple you remove the base chip, insert the 22 all in one chip and replace the board, turn on the machine then follow the on screen prompts.

Thanks,
Wayne
Logged

         www.GTASLOTS.com      647-402-1977              BALLY S6000 GALLERY
Coin Drop
Guest
« Reply #24 on: March 11, 2010, 10:06:48 AM »

Knagl here is a picture of the poker game, its up and running again.


* Bonus Poker.jpg (453.89 KB, 1162x835 - viewed 50 times.)
Logged
Pages: [1] 2 Go Up Print 
« previous next »
Jump to:  


If you find this site helpful, Please Consider Making a small donation to help defray the cost of hosting and bandwidth.



Newlifegames.com ™    Newlifegames.net ™    Newlifegames.org ™
   New Life Games ™    NewLifeGames ™  NLG ™ We Bring new Life to old Games ™    1-888-NLG-SLOTS ™
Are all Copyright and Trademarks of New Life Games LLC 1992 - 2014


FAIR USE NOTICE:

This site contains copyrighted material the use of which has not always been specifically authorized by the copyright owner.
We make such material available in an effort to advance awareness and understanding of the issues involved.
We believe this constitutes a fair use of any such copyrighted material as provided for in section 107 of the US Copyright Law.
In accordance with Title 17 U.S.C. Section 107, the material on this site is distributed without profit to those
who have expressed a prior interest in receiving the included information for research and educational purposes.

For more information please visit: http://www.law.cornell.edu/uscode/17/107.shtml.

If you wish to use copyrighted material from this site for purposes of your own that go beyond fair use,
you must obtain permission directly from the copyright owner.

NewLifeGames.net Web-Site is optimized for use with Fire-Fox and a minimum screen resolution of 1280x768 pixels.


Powered by SMF 1.1.19 | SMF © 2013, Simple Machines
Loon Designed by Mystica
Updated by Runic Warrior
Page created in 0.348 seconds with 20 queries.