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Author Topic: Ticket printer not working on certain i-games - Solved  (Read 3576 times)
mark1120
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« on: January 03, 2013, 05:02:41 PM »
I picked up a lot of new gaming software recently, but for some reason I can't get the ticket printer to work with Little Green Men, Hexbreaker, and Pharoah's Fortune.  I've enabled the printer, disabled the hopper, etc. on the peripheral devices menu like I always do.  I've also increased the limit set-ups to their maximum values.  Despite this, whenever the cash out button is hit, an alarm goes off and the Handpay Required message comes on the screen.  I am not having this problem with the other games I bought, only these three.  It seems like there's something else in the set-up menu that needs to be changed, but I haven't figured out what that might be.  Has anyone experienced this before?  Thanks for your suggestions.

* Little_Green_Men_Peripheral_Devices_Setup.JPG (1552.98 KB, 3648x2736 - viewed 326 times.)

* Little Green Menr_Limit_Setup.JPG (1493.27 KB, 3648x2736 - viewed 344 times.)
« Last Edit: January 04, 2013, 02:28:07 AM by mark1120 » Logged
mark1120
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« Reply #1 on: January 03, 2013, 05:10:54 PM »
Here's some pics of the Handpay Required messages.

* Little_Green_Men_Handpay_Required.JPG (1630.88 KB, 3648x2736 - viewed 359 times.)

* Hexbreaker_Handpay_Required.JPG (1704.56 KB, 3648x2736 - viewed 331 times.)
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leapyearguy
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« Reply #2 on: January 03, 2013, 05:39:49 PM »
you have to set the validation. what you r setting is I don't know
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mark1120
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« Reply #3 on: January 04, 2013, 01:46:13 AM »
Thanks for the reply.  Is this one of the screens that you're referring to?  On my Validation & Redemption Setup screen, the settings are as follows:



Solved - I changed the Validation Setting to SAS Standard Validation and now the ticket printer works.  Thanks for your help.

* 001.JPG (1433.42 KB, 3648x2736 - viewed 348 times.)

* 005.JPG (1457.06 KB, 3648x2736 - viewed 357 times.)
« Last Edit: January 04, 2013, 02:27:30 AM by mark1120 » Logged
mark1120
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« Reply #4 on: January 04, 2013, 01:47:48 AM »
Here's a few more screens from the Communications menu......

* 003.JPG (1534.55 KB, 3648x2736 - viewed 366 times.)

* 006.JPG (1480.26 KB, 3648x2736 - viewed 322 times.)
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SilverFerret
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« Reply #5 on: February 02, 2013, 10:08:58 PM »
A quick question... are these settings changed from the key chip menu, or form the test button through the settings menu? I tried from the test button setting menu but my touch screen is jacked up in places so I'm not quite sure if I couldn't change it due to being in the wrong menu or just that the touch screen didn't register the touch.
Thanks, Jim
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Foster
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« Reply #6 on: February 03, 2013, 06:25:39 AM »
It is in the key chip menu
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