I didnt know where to post this, so here it is anyway
I am like a kid at Christmas when I have something coming in the mail etc.
Especially when its new toys coming. My two new machines that I purchased from Jim at Bettorslots were on the truck and headed for my tiny abode.
They were supposed to arrive on March 3 between 09:00 and 3:00 p.m. So I change my schedule and hang around the house all day in anticipation
The freight company said they would call 1 hour ahead of delivery to confirm that I would be there to accept them. So at 2:30 I call them to see where the driver is at.
They put me on hold for 15 minutes to "contact the driver" and finally get back on the line to tell me that not only is it not on the truck
But it hasn't even arrived at the terminal
Well there went the whole Da__ day! So they call me back the next morning, "maybe the freight will arrive in time for them to ship it on Friday. Nope no luck.
I call them back at 1:30 and they inform me it will Monday before they arrive etc. etc.
So I wait the whole weekend without my new toys,
after having wasted 2 entire days waiting around to hear from them.
So Monday rolls around and the clock is ticking. Their web site tracking (which I had been checking regularly) really sucks and has virtually no information on it,
shows them to have arrived at the terminal and are now on the truck for delivery
Noon rolls around, nothing...finally at 1:00 I cant stand it anymore so I call them again. And again I get put on hold to "contact the driver" .
Ten minutes later she comes back on the line and tells me he is 20-30 minutes out. Hooray!!
So at 1:25 the truck pulls up in the front of the house. I paid extra for the home delivery. Driver gets out, we chat pleasantly while he opens the back of the truck. I go to get my dolly to wheel my toys inside. Half way up my driveway I hear Uh Oh..shit! I freeze in place, turn around and ask whats up?
He says" they fell over". I say what fell over? Your stuff. What????
I look in the back of the mostly empty truck to see an empty pallet and my two new machines laying over on their side in a big black bundle!
Well to make an already way to long story shorter. I jump in the truck to see the steel banding has broken, and there pcs of my candle on the floor!
I cut them open on the spot and start giving them the fine tooth comb. Fortunately there is only minor damage, and after wheeling them to the front porch and plugging them in right there to make sure they work. I sign the bill with all damages noted and he goes on his way.
The big thanks goes to Jim who did a fantastic job wrapping and packing the machines with tons of padding etc. Otherwise the damage would have been significant!
O.K. Rant Done!