IGT draw poker door open call attendant

[spanky6263]

I am new to the site so if i should go somewhere else to post this please let me know.  I have a 1990 players edge draw poker machine. It has a door open call attendant message and the light on top is blinking. It also has an eeprom message displayed.  I am looking for some help on trouble shooting the problem.  The machine does not have any door switches or optic switches that i can find.  I dont know if someone removed anything that caused this issue as i picked up the machine second hand and the individual had no knowledge of what was wrong with it. If you know where i can aquire a manual or a schematic that would help .   Any help is appreciated .   

[knagl]

Welcome to the site!

 

Do you have an upright or a slant top machine?  Does it have a bill validator?  Has the machine ever worked for you, and if so, what happened that this message appeared?

Also, can you please post the exact text of the EEPROM message that is displayed -- there is more than one possible EEPROM error message, and we need to know the exact message to figure out what the machine is telling you.

The more background you can give us on the machine and the situation, the more we can help you.

Also, if you can post a picture of the machine with the door open, that would be helpful for us to determine how the machine is sensing the door being open or closed.

[spanky6263]

It is an upright machine. No bill validator just a coin slot. The machine has never worked for me. The guy i got it from said it stopped working and couldnt remember what went wrong.  When i powered it up it just states door open call attendant eeprom data. Not knowing to much i tried to reset the white button on the box and turned the key on the side . it keeps coming back to door open call attendant eeprom data.  I will upload the pics as soon as i can get them loaded.    it says it is an IGT players edge manufactured 10/90 s/n 220689 model B1070gi or could be B1070ci. I cant find no door switches or optical switches anywhere on the door or case i did find a connector on the door and case that dont have anything plugged into them and they are not jumpered.

[spanky6263]

here is a pic of the message and the coin slot.

[jay]

The EPROM data error is the most concerning.
I get these when I do a game change. Usually cycling through the menus clears it.
Turning the reset key with the door open should also clear this.

The 1990 date should make this a  PE+. The absence of a bill validator and funny shaped coin tray along with some of the message placements lead me to believe this to be a PE and not a PE+

With the machine off please remove the MPU board and take a photo.

Door optics are not a mechanical switch. They look more like a small clip. They do have wires coming from them.
One is an IR emitter the other is a receiver. They do not emit visible light.
You can however look at them with a digital camera and the LCD will make this look like a strobe.

[knagl]

It's a multi game machine based on the pictures given to us. That can only be on a PE+ superboard.

When you close the door, does the door open message ever disappear? The correct procedure here is to press and hold the white self test button for about five seconds, then close the door (the "door open" message should vanish), then turn the jackpot reset key.

If the door open message never goes away, you'll never get past that EEPROM DATA error.

[spanky6263]

Door optics are not a mechanical switch. They look more like a small clip. They do have wires coming from them.
One is an IR emitter the other is a receiver. They do not emit visible light.
You can however look at them with a digital camera and the LCD will make this look like a strobe.

I powered up the machine and could not find any strobes appearing or any clip like items. I did find the wires with nothing connected to them. See pics.
 

It's a multi game machine based on the pictures given to us. That can only be on a PE+ superboard.

Is it possible to be a PE and someone replaced the board with a PE+ ?

When you close the door, does the door open message ever disappear?

NO

The correct procedure here is to press and hold the white self test button for about five seconds, then close the door (the "door open" message should vanish), then turn the jackpot reset key.

This does not clear anything and does not make the door message go away

If the door open message never goes away, you'll never get past that EEPROM DATA error.  

I agree i need to fix the door open mesag first.

Here are the pics



Added quote tags to figure out who was saying what. -KN

[spanky6263]

HERE ARE A FEW MORE PICS

[spanky6263]

HERE ARE THE PICS OF THE CONNECTORS WITH NOTHING ATTACHED

[spanky6263]

AND HERE IS A SHOT OF THE FRONT OF THE MOTHER BOARD WHILE IT IS INSTALLED. i DONT SEE ANY CONNECTOR THAT SHOULD BE CONNECTED TO THE OPEN PLUG. iS THIS NORMAL?

[Neonkiss]

HERE ARE THE PICS OF THE CONNECTORS WITH NOTHING ATTACHED

Yup,
Your missing the door optics. Order a set from here.
http://rudysdeals.com/index.php?route=product/product&path=37&product_id=1589

[knagl]

Is it possible to be a PE and someone replaced the board with a PE+ ?

Not really - they use different boards with different connectors between the MPU board and the motherboard.

HERE ARE THE PICS OF THE CONNECTORS WITH NOTHING ATTACHED

Agreed with Neonkiss -- you need door optics plugged into the two unplugged harnesses you showed.  Don't worry about the empty plug on the outside of the MPU board enclosure.

[Neonkiss]

Agreed with Neonkiss -- you need door optics plugged into the two unplugged harnesses you showed.  Don't worry about the empty plug on the outside of the MPU board enclosure.

Also after you get the optics installed and the error cleared, You'll need a coin in the compairator.

[spanky6263]

WHAT DO YOU MEAN BY I WILL NEED A COIN IN THE COMPARITOR?

[Neonkiss]

Your machine like most modern machines has a coin compairator installed.
It MUST have a sample coin installed and it then compares all coins entered to the sample.
It checks size, metallurgical content and I'm sure more in the blink of an eye. It will reject any coin that does not match the sample.

I attached a copy of your picture where your sample coin is missing.
Slide it back to the right and install a coin.
If your hopper is set up as a quarter, install a quarter.
If you hopper is a nickel, install a nickel.
Hopefully you don't have a dollar hopper.  

[spanky6263]

Ok got it. Kind of figured that might be what you were talking about just wanted to make sure.  It had quarters in the machine so i will assume it is set up for quarters.  I have ordered the optic switches.  SOon as i get them in i will let you know. Thanks for all the help .  ANy recomendations on where i can buy a schematic or manual.  I happen to be going to Vegas next week so i thought i would see if someone out there may have one.  Never know when it can come in handy.   

[Buzz]

Hopefully you don't have a dollar hopper. 

Neon  Actually you can use a CC 16 comparitor for a dollar size coin ( Ike ) or token. The problem you will run into is finding a IGT right hand drop, dollar coin head. ( they did make them but not many ) One solution is take the back plate off a 50 cent coin head and I use a bench grinder to open it up wide enough for the dollar coin/token.  There is a shim that must be removed in the lower part of the comparitor and the coin optic shim, but I installed this on a S 2000 and it works good.

[Neonkiss]

Yes, you can.

However I was think if had to go from small coin to large coin you also have to change the optics on the hopper.
For large coin it's configure differently.
From large coin to small coin is easier as you only have to remove the large coin optic arm and flag.

[Buzz]

Yes, you can.

However I was think if had to go from small coin to large coin you also have to change the optics on the hopper.
For large coin it's configure differently.
From large coin to small coin is easier as you only have to remove the large coin optic arm and flag.

Robert your right, I didn't go into the large coin hoppers because if your anything like me you have a bunch of dollar hoppers with no place to use them.

[spanky6263]

OK finally got the switches. I dont understand why rudy deals allows you to select a shipping address and then only ships to your paypal address and then you have to reorder and pay twice but live and learn.  So does it matter which switch goes where or not? 

[spanky6263]

Ok so i couldnt wait for an answer. I put the one that looks like the little lightbulb on the case side pic 62 and the one that looks like the receiver eye on the door side. Plugged in turned on and reset everything.  Great news is the door open message is out. Bad news is i still have a screen that now just says call attendant.  I have reset it and it runs thru a resetting game memory and i think it does this twice and at the end it says call attendant and thats it.  I took a shot of where i think the quarter goes for the comparator pic 61so if its not right let me know.  Otherwise i am open to your suggestions.  Thanks everyone.  

[knagl]

Bad news is i still have a screen that now just says call attendant.  I have reset it and it runs thru a resetting game memory and i think it does this twice and at the end it says call attendant and thats it.

When you say that "you have reset it" -- what do you mean?  That you've turned the jackpot reset key?  Stop turning that!     The jackpot reset key isn't the "fix everything" switch -- it has its time and place to be used, repeatedly turning it won't fix your issue -- it'll just keep cycling through the statistical data.   

If your machine just has a "Call Attendant" screen with nothing else:

- Open the door.  (A "Door Open" message should appear, possibly along with another message (like "EEPROM DATA"))

- Press and hold the small white Self Test button for at least five seconds before you release it (you should hear a "ding" if your speakers are turned up)

- Close and fully latch the door.  (Ensure that the "Door Open" message vanishes from the screen)

- Turn the jackpot reset key once.  (The screen will go blank for a second, and then may return to another "Call Attendant" screen, or bring you to the idle screen with cards displayed.)

- If you're back to another Call Attendant screen, open the door again and once again press and hold the Self Test button for at least five seconds, then release it.  The game should then jump to the idle screen with cards displayed.  (If, by chance, a different error is displayed, you may need to one more time close and latch the door and turn the reset key once, and perhaps press the self test button inside the machine one more time, but I doubt that will happen.)

[spanky6263]

when i say reset i mean i pressed the white button for 5 seconds and then closed the door and turned the key on the side one time. When the door is open i have a door open message along with the eeprom message. when i close the door it all goes away except call attendant .    i did this at least 3 times and each time it ends up just showing call attendant when it is done. Nothing else is on the screen except call attendant.  I didnt hear any sounds and i am assuming the sound is off as i dont get any sounds at any time.  The cards are never displayed during this process.  When you say i doubt that will happen, well i hate to say it, but it goes right back to call attendant and nothing else. ANy other ideas?  

[jay]

With the door open verify that there are wires off of the key switch......
Turn the key switch with the door open.

Close the door.... any change ??? if not turn the key switch again and see if there is any change.

Do you have a clear chip ?

[knagl]

when i say reset i mean i pressed the white button for 5 seconds and then closed the door and turned the key on the side one time. When the door is open i have a door open message along with the eeprom message. when i close the door it all goes away except call attendant .    i did this at least 3 times and each time it ends up just showing call attendant when it is done. Nothing else is on the screen except call attendant.  I didnt hear any sounds and i am assuming the sound is off as i dont get any sounds at any time.  The cards are never displayed during this process.  When you say i doubt that will happen, well i hate to say it, but it goes right back to call attendant and nothing else. ANy other ideas?  

Crummy.  Is the error that's displayed each time after you open the door "EEPROM DATA", or does it ever change?

You can adjust the volume pot (a small blue dial sticking out of the silver MPU board tray) to try and be able to hear the ding -- assuming the dial isn't broken, it should have stops at its loudest and quietest setting -- move the dial to the mid-point between the two stops to ensure that you'll hear something.

I'm leaning towards a clear chip, too.  It almost sounds like it's stuck in a S+ "61 loop" type of error.