The Hangover IGTS2000 Bill Validator Stacker Open issue

[jbcubed2000]

Hey there,  I just purchased my first slot of The Hangover IGT S2000.  Worked fine for a few days, but came home last night with a few issues and it not working.  First issue was a general reel tilt, but after re-setting the reels, seemed to not be a problem.  But, after resolving, still wouldn't work due to a Bill Validator Stacker Open error as well as a door open M error.  I think I have resolved the door open with the optics, but now have shoved and seated that bill stacker unit at least 30 times and still can't clear the error or use my machine....the Wolfpack misses me.....any suggestions???

[turniphead]

What type of validator do you have installed? I bet I'm not the only one who would love to see some pictures of your machine.  

[slotsteve]

 

[CVslots]

You may not get anynhelp here....just out of sheer jealousy!    good job on the find! Thats a fun machine!   

[jbcubed2000]

Here is a picture of the slot.....any help would be greatly appreciated!

[jbcubed2000]

Sorry....didn't answer the type of bill validator question....not sure but I have attached a picture of it......sorry....it's my first slot....

[cowboygames]

That's a WBA bill validator. There are optics at the back of the housing to indicate when the cash can is inserted properly. A couple things I would try would be to tape the door shut on the bottom of the cash can, be sure the release lever returns to the full upright position after re-inserting the cash can into the housing and make sure evrything is clean so the sensor optics aren't blocked by any dirt, stray paper, etc. Also, it appears the housing door switch has been bypassed by removing the door switch and tying the wire leads for it together. Maybe track those leads down and make sure they are still tied together and insulated against shorting to the cabinet or any other potential grounding source. Although I beleive if that were the problem the error code would be BV Stacker Door Open or BV door Open or something to that effect, but it would specify with the word door. I no longer have BV equipment in any of my machines so I can't tell you for sure anymore, sorry

[jbcubed2000]

Thanks for your quick reply.....I have taped the door closed and looked for debris anywhere within the bill collector.  Is there a specific sensor I should be focusing on at a particular location between the bill collector and the cash can?  There are a few wires that have been cut and bundled at the back of the unit where the cash can resides which appears to disable a green and red LED at the front of the cash collection area.  I have ordered a reset key as well, do you think this is an area that would need to be reset with a key if I can resolve the issue.  I get "closure M" after adjusting the door closure, so it seems my last stumbling block is the bill validator stacker open issue......thanks for any support!  Truly appreciated from a slot rookie.....

[Buzz]

 each of the 30 times you installed the cash can/stacker did the BV cycle ? Some of these cash cans are dinged up quite a bit and can be a bitch to install. Give the can a pretty good tug and if it comes out without touching the release latch, theres your problem. More often than not you can't be gentle when installing the cash can !!

If that didn't fix it, remove the cash can and the BV. ( the release on the BV is right above the cash can handle, a flat bar, pull down and out ) Now while watching the very back bottom of the BV housing install the cash can and you will see the can push up two black plastic flags. These two flags will block a pair of optics in the BV transport. If you don't see the two flags come up, the can isn't in far enough or the flags are broken.

Before you do any of the above BS, pull the BV out a couple of inches and push it back in and see if that fixed the problem.

jbcubed2000 I just read your last post and I saw those two LEDs in your picture and they are something new to me.

[jbcubed2000]

So...I hear the noise of the bill validator, but it sounds a little rough, but runs for about 5-10 seconds.  I removed as you mentioned and see the two black flags, I removed the BV and thoroughly cleaned.  Now my error reads as Bill Validator Error, but is no longer showing a Bill Validator Stacker Open issue anymore......

Any suggestions?

Thanks again for this help!

[cowboygames]

Those red and green lights I beleive are for casino sas equipment. There should be a pair of green wires twisted together that were used for the door switch. Your BV error you have now is probably a connection problem with the plug at the back of the housing the transport plugs into when inserting the unit. Check the pins in the plug and make sure the assembly is fully seated. This is indicated by it cycling when inserted and the machine is powered up.

[Buzz]

You don't have to actually swing the door open, but lift and close the main door latch a few times to clear any errors you may have stacked. ( clears one at a time )

If the BV sounds rough, try moving the cash can around a little bit. The sounds of a BV cycling sound like gargage to most but once you learn those sounds you will be able to tell if a BV is going to work or not.

[jbcubed2000]

Although I am getting the sounds of the bill validator, it seems when I have it in my hands the gears on one side are very stiff and move only with some force.  The other side with less plastic white gears seems to move quite a bit smoother.....do these gears sometimes seize?  Is it safe to take that apart?

I have moved the door latch up and down and it still hasn't cleared this "bill validator error", however over the course of the past few days, it has cleared both the general reel tilt error and bill validator stacker open error......not giving up....I ordered the reset key....would that help in any way?

Thanks!

[cowboygames]

The error you're getting isn't key resetable. I've had sticky gears before and use a drop of 3in1 oil on the shaft at each gear and grommet to lube them up. It goes a long way towards loosening the gears and quieting a noisy transport. Don't use too much, you don't want oil dripping off it anywhere onto anything

[jbcubed2000]

Good to know it isn't a resetable issue.....got the 3-in-1 oil and I am lubing up the gears and grommets, but the gear just seems to refuse to budge in one particular direction, it definitely has something obstructing it.   Is it advisable to remove the gear and try to resolve it that way?

[Buzz]

Hold on  That gear is driven by a electrical motor.  Turn the wheel on the motor and see if the gears are binding. Two motors one on each side of the transport.

[jbcubed2000]

The gear connected to the motor seems to be moving just fine on that side, all gears move along when I move any of the other gears.  It is the first gear that seems to mate at the cash box when inserted into the slot that seems to not move when the others move......do you think that is a motor issue or a gear?

[cowboygames]

They move with various tensions depending on reduction ratios and how many other gears they're connected to. Try a lttle oil and see if it helps

[jbcubed2000]

Will do.....thanks again for all your help!