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Author Topic: All prior issues resolved  (Read 5081 times)
mark1120
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« on: May 12, 2013, 08:17:23 PM »
Does anyone know if these guys are still in business?  I ordered/paid for several thousand dollars in parts from them in late March and have received only half my order to date.  Of the items received, only 29% have worked properly.  I've tried calling their business number on a near daily basis over the past month and it appears to be disconnected.  They've ignored all my direct emails since April 2nd and have not responded to my attempts to contact them on this site either.  Anyone know their status or in a similar boat as me?  I'm out a lot of cash and have very few usable parts from my partially fulfilled order.  Thank you.

http://usgamingexporters.samsbiz.com/
« Last Edit: June 08, 2013, 12:11:37 AM by mark1120 » Logged
slotsteve
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we are opened a home sale store on us 58
« Reply #1 on: May 12, 2013, 08:48:24 PM »
maybe someone that lives in their area  can ride by or drop in on them for you ,  lets hope they make it good for you ,  , give the group some more info ( names  address ect )on them so no one else gets beat
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Buzz
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« Reply #2 on: May 12, 2013, 09:17:15 PM »
They were logged on this site 2 1/2 hours ago.

  We are located at 7038 Hoke Road, Clayton, Ohio 45315 Exit 26 off Interstae 70. 
Thank You
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NLGs Motto  " IF IT AIN'T BROKE GIVE ME TIME IT WILL BE "
CommTech
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Joe
« Reply #3 on: May 12, 2013, 09:37:32 PM »
Here is a different phone number you may want to try ...


Us Gaming Exporters Inc


7038 Hoke Road
Clayton, OH   45315-9724 map
About Us Gaming Exporters Inc

Phone:
    (937) 836-2018

 
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idesign
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If it aint broke why mess with it?????
« Reply #4 on: May 13, 2013, 11:02:26 AM »
Ever since they let Jayne go is hear their service sucks.  She was the glue that held them together.
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mark1120
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« Reply #5 on: May 13, 2013, 12:32:01 PM »
Quote from: CommTech on May 12, 2013, 09:37:32 PM
Here is a different phone number you may want to try ...


Us Gaming Exporters Inc


7038 Hoke Road
Clayton, OH   45315-9724 map
About Us Gaming Exporters Inc

Phone:
    (937) 836-2018

 

Thanks.  I just tried this other number and the message says the call can not be completed as dialed or has been disconnected.
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OhioGaming
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WWW
« Reply #6 on: May 13, 2013, 12:59:01 PM »
Cell phone number is 937-313-0910 .. it was at least a year or two ago.
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mark1120
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« Reply #7 on: May 13, 2013, 05:35:28 PM »
Thanks to several members that emailed me other phone numbers to try.  I was finally able to track Mike down on his cell phone.  He says he's been out of town for an extended period of time without access to email.  If all ends as planned, then we've agreed that I'm going to ship back the nonworking boards/software, he's going to refund the applicable amount, and then he may stop by my house later this month with some more boards/software for us to test on site. 
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mark1120
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« Reply #8 on: June 08, 2013, 12:10:50 AM »
I am happy to report that Mike stopped by my house this week, brought a lot of parts with him, and we were able to test them all on site.  He more than made up for the difficulties I was experiencing back in April and early May.  He even helped me with a repair on one of my existing machines.  I look forward to doing business with him in the future.  Thanks Mike!
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knagl
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Kevin
« Reply #9 on: June 08, 2013, 06:53:47 PM »
Thanks for the update -- good to know that he made things right.
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