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Author Topic: Epic 950 only printing half a ticket  (Read 3818 times)
managerstatus
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« on: August 14, 2013, 12:25:25 PM »

I have a Ithaca Epic 950 printer. It only prints half the ticket. Whats wrong with it?? Its cleaned and set right in the machine. Any tips or ideas?
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cowboygames
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« Reply #1 on: August 14, 2013, 04:25:31 PM »

It's possible your thermal head is failing. Do you have another head you can swap out? You might also try a different pad of tickets but it's a very slim possibility on that.
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managerstatus
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« Reply #2 on: August 26, 2013, 03:39:11 PM »

This is happening in my Mark 6 Aristocrats. Epic 950 printers. The last 4 machines on the bank. All is well in the Player tracking side and machine settings. The ticket only prints the first half and then the rest is blank, for a cashout and a test print. But when I press the FEED button on the printer to get a direct print test it prints fully. Whats going on???
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Shepmk17
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« Reply #3 on: August 27, 2013, 03:10:28 AM »

Check the release levers on the printer head. If one is stuck, it will print half a ticket.
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