IGT "call attendant" but no error codes

[Miaduck]

I have an IGT Triple Diamond Haywire that was working fine in our gameroom but got turned off by someone for a couple of months I suspect but now will not start back up. After powering it up and it goes through the "memory check" it goes straight to "call attendant" Can someone help me clear this? I hope this doesn't mean it has memory loss or something of the sort.

[Foster]

You have to open the door to see some error or tilt messages

[Miaduck]

I have opened the machine with the power off but when I turn the power on it goes into alarm. I know NOTHING about these machines.

[FORDSBS]

Is it an S+ or a 2000?

[Foster]

If it displays "CALL ATTENDANT" It most likely a S2000.

Power on with the Jackpot reset key (it is the double sided key you got with the machine) in the key switch on the right sid of machine and door open
as soon as you hear the alarm turn it.

1 Note the message - write it down so you can post them on here if these steps do not fix the tilts/errors with the machine
2 Turn key
3 Repeat these 3 steps a few times eventually you will get to a point the machine tell you to do the next 2 steps one at a time
4 Press the white switch for 2-3 seonds on the MPU it is near the LED's on the MPU (mounted on the left inside wall of the machine)
5 close the door

[FORDSBS]

That's what I thought. Did you try turning the reset key when alarm goes off?

[StatFreak]

If it says Call Attendant It most likely a S2000.

That and the alarm kind of give it away. 


   Miaduck   

 

Turn on the machine and see if there are any tilt messages in the vfd (that's the blue thing). Let us know exactly what is displayed. Then close the door and repeat. That might give us enough to start with.


StatFreak
  Global Moderator


<ADD> Try Fordbs' suggestion as well.

[FORDSBS]

Miaduck, the reset key is on the right outside of cabnet

[Miaduck]

If it displays "CALL ATTENDANT" It most likely a S2000.

Power on with the Jackpot reset key (it is the double sided key you got with the machine) in the key switch on the right sid of machine and door open
as soon as you hear the alarm turn it.

1 Note the message - write it down so you can post them on here if these steps do not fix the tilts/errors with the machine
2 Turn key
3 Repeat these 3 steps a few times eventually you will get to a point the machine tell you to do the next 2 steps one at a time
4 Press the white switch for 2-3 seonds on the MPU it is near the LED's on the MPU (mounted on the left inside wall of the machine)
5 close the door

I'm familiar with where the reset key is and where the white switch on the MPU are but haven't tried either of these because lie I metioned before I know nothing about them. I was told by someone that the reset key was for resetting anfter a jackpot only and could mess up the programming if used anytime other than a jackpot.

[FORDSBS]

Reset is used for more then jackpot.

[Miaduck]

If it displays "CALL ATTENDANT" It most likely a S2000.

Power on with the Jackpot reset key (it is the double sided key you got with the machine) in the key switch on the right sid of machine and door open
as soon as you hear the alarm turn it.

1 Note the message - write it down so you can post them on here if these steps do not fix the tilts/errors with the machine
2 Turn key
3 Repeat these 3 steps a few times eventually you will get to a point the machine tell you to do the next 2 steps one at a time
4 Press the white switch for 2-3 seonds on the MPU it is near the LED's on the MPU (mounted on the left inside wall of the machine)
5 close the door

I'm familiar with where the reset key is and where the white switch on the MPU are but haven't tried either of these because lie I metioned before I know nothing about them. I was told by someone that the reset key was for resetting anfter a jackpot only and could mess up the programming if used anytime other than a jackpot.

So turn the machine on, open the door and when the alarm sounds then turn the reset key and follow then directions listed above?

[FORDSBS]

correct

[stayouttadabunker]

I'm familiar with where the reset key is and where the white switch on the MPU are but
haven't tried either of these because lie I metioned before I know nothing about them.
I was told by someone that the reset key was for resetting anfter a jackpot only and
could mess up the programming if used anytime other than a jackpot.

Whoever TOLD you that is DEAD wrong.
Turning the Jackpot reset key, while the door is closed in game mode -
just puts you into the "Accounting Mode".
You cannot change any "programming" whatsoever by turning the reset key.
Basically, you can see all the records of the machine.

To get out of it,  just open and re-close the door & you'll be back in game mode

However, pressing the little white test button and then hitting deck buttons
(without any knowledge of what the heck you're doing)
WILL change priory set programming.

[staz]

it could be a battery issue....... my s2k gave me all sort of strange error codes constantly till i changed the battery

[Miaduck]

Okay, I went through all of the steps exactely as listed and made some headway. the reels did spin after I closed the door and then everything looked like it was playable except it says main battery low, call attendant. Now, where do I get the battery and how do I change it?

[FORDSBS]

Check with vendors @ top of page or a place like radio shack should have them. You may as well get chips to set it up also.

[stayouttadabunker]

Now would be an excellent time to use the NLG's "search" function
and type in the words like s2000 MPU battery" or something like that.
You'll get a bunch of pages referring to that subject that
has been discussed many times before here on NLG! 

Basically, it's a little coin battery...I believe it's like 3-1/2 volts or so.
BR or CR something...   

Here's link to some of that type of discussion >>>

http://newlifegames.net/nlg/index.php?topic=215.msg1814#msg1814

[FORDSBS]

a place like blue ridge slots should be able to fix you up with everything you need. He is @ top of page, give him a call.
After you get things together people on here can help you,


Bunker beat me. He has a good idea

[Miaduck]

Now would be an excellent time to use the NLG's "search" function
and type in the words like s2000 MPU battery" or something like that.
You'll get a bunch of pages referring to that subject that
has been discussed many times before here on NLG!  

Basically, it's a little coin battery...I believe it's like 3-1/2 volts or so.
BR or CR something...    

Yes, that sounds like a good idea. Thanks everyone for the help.

[Miaduck]

If it displays "CALL ATTENDANT" It most likely a S2000.

Power on with the Jackpot reset key (it is the double sided key you got with the machine) in the key switch on the right sid of machine and door open
as soon as you hear the alarm turn it.

1 Note the message - write it down so you can post them on here if these steps do not fix the tilts/errors with the machine
2 Turn key
3 Repeat these 3 steps a few times eventually you will get to a point the machine tell you to do the next 2 steps one at a time
4 Press the white switch for 2-3 seonds on the MPU it is near the LED's on the MPU (mounted on the left inside wall of the machine)
5 close the door

As i went through I did note the messages:
1st reset: game eprom CRC mismatch -OxB000001
2nd reset: Non recoverable data error
3rd reset: some critical data will be lost
and then it prompted me to press the white switch and got me to where the machine will start up with the door closed now but it shows "main battery low call attendant"
It look like that was he problem and now will just need to get it replaced and hopefully be back in business.

[FORDSBS]

You will have to set it up again. You should have a manual or maybe when you get that far someone will
send you the info. you need.
to do setup I use a 97 clear chip & a key 31 chip.

[FORDSBS]

RAM CLEAR PROCEDURE FOR BASIC IGT S-2000 GAMES

Equipment: IGT S-2000 RAM Clear set contains IVC00097 & KEY00017 chips.

1. Power down game and remove CPU board.

2. Remove the STEPPER BASE chip U21 (SBXXXXXX) and install the IVC00097 clear chip.

3. Re-install the CPU board and power game up, once the clear is performed the top two Amber LED's will be lit, this could take up to approx. 20 seconds.

4. Power down the game and remove the IVC00097 clear chip and install the STEPPER BASE (SBXXXXXX) back into the U21 socket.

5. Power the game up, and clear the error codes. The first error will be RAM ERROR, to clear this turn the JP reset keyswitch. The next message shows "GAME EPROM CRC MISMATCH", again turn the JP reset keyswitch to clear. The next message shows "SOME CRITICAL DATA WILL BE LOST" again turn the JP reset keyswitch to clear. The next message shows the following directions "PRESS TEST BUTTON FOR 2-3 SECONDS" and then "PLEASE CLOSE DOOR"

6. Now the game will initialize and a second error code will appear" CALL ATTENDANT", open the door and the display will show a "EEPROM ERROR". Turn the JP reset keyswitch to clear the error. The next message shows " EEPROM CRC FAILURE" again turn the JP reset keyswitch to clear. The next message shows "SOME CRITICAL DATA WILL BE LOST" again turn the JP reset keyswitch to clear.

7. Now the game will initialize in game mode and the display will show "CALL ATTENDANT / MACHINE TYPE MISMATCH" this is normal and will only display this until the options have properly been set.

8. Now power the game down and remove the CPU.

9. Remove the STEPPER BASE chip U21 and replace will the KEY00017. Power up the game.

10. When the keychip is complete again the top two Amber LED's will be lit, this could take up to approximately 20 seconds.

11. Power down game and re-install the STEPPER BASE back in to U21.

12. Power game up and the display will show [ 7 KEY CHIP CONFIG ] Use the SPIN to enter into a menu, BET MAX to recede out of a menu, CHANGE and CASH OUT to select the value.

7 KEY CHIP CONFIG
7.1 KEY CHIP CONFIG I
7.2 KEY CHIP CONFIG II

Refer to Options Sheet
Once completed repeatedly press the BET MAX button to exit key chip menu and initial the game or close door.

13. Close the door the clear the "CALL ATTENDANT / MACHINE TYPE MISMATCH" error code.

14. Now you are ready to set the rest of options (to access the option, press the TEST button on the CPU)
   
« Last Edit: October 11, 2008, 12:16:11 PM by OhioGaming »   

There are some notes that are important as mileage will vary...

1) Key 17 was replaced with Key 31 and some of the newer stuff require it

2) After a clearing different steps are done for different OS versions and some don't require a Key chip to be used at all

a) OS less then SG00100 the steps outlined will work fine but you might not need to Key the machine after a clear to set the machine type (depends)
b) OS greater then SG00300 has a few extra steps

Example - SG00363 requires you to set the IPC / WAMM (set this to WAMM) but can't be done until after you Key the machine

3) Games with Multi-denom hardware have an even more complex setup (not in order)
a) you must set a % for each denom
b) you must set or assign a denom / button for each Square (1 - 4)

That is all that is on top of my head for now as I am sure there is a bunch of stuff I am forgetting

[staz]

you can pick up the battery online at....... you need a CR2354 lithium cell battery

http://www.radioshack.com/product/index.jsp?productId=2715660
 or contact any vendor on here would have it.....
 to replace it is easy it slides right out on your mpu board......make sure machine is off when you pull the mpu  board out......

[staz]

why would he do a ram clear if hes changing the battery....... he might not need to....

[FORDSBS]

STAZ,  Will he have to do a clear on it after?

you answered me