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Author Topic: GLENNABC4SALE: Where art thou???  (Read 15514 times)
SLOTMAN
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« on: March 27, 2013, 02:18:01 PM »
Glenn, I hate having to resort to using this forum to try and get a response from you but after 3 Private Messages and 3 Emails with no response I am using this as a last resort hoping someone can get my message to you if you are not receiving them or you can respond to me.

If there is someone that could shed a little light on the non response I would love to hear it.

On this second 5 reel kit I got from you it is short a considerable amount of parts.  I only got 4 out of 5 reels.  I did not get the I/O board for the deck.  I did not get the Top glass, Payline glass and belly glass.  Basically I dont even have enough to piece together anything.  I have attached a link to the original post.  You were accommodating on the errors of the first kit I got from you that is why I dont understand the problem now.

I am extremely easy to work with all I ask is for a response.

Please get back with me.

Thank you

http://newlifegames.net/nlg/index.php?topic=22871.msg181603#msg181603
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Karaoke Mike
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« Reply #1 on: March 27, 2013, 04:07:35 PM »
I just received my 5 reel kit yesterday after 3 weeks. Yes 3 weeks.
Im only missing the reel plate, displays, multitouch setup and possibly more.
Just wanted to chime in.
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SLOTMAN
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« Reply #2 on: March 27, 2013, 04:45:55 PM »
Sorry to hear that, I hated to put this out there but it was a last resort with the hopes that someone would get him to respond.  I understand oversights and mistakes and I make just as many as the next person but when the communication breaks down it is a little disheartening.
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coorslight115
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« Reply #3 on: March 27, 2013, 10:08:09 PM »
Not to offer excuse for him, but I also got a kit that took 2 1/2 weeks...but parcel post takes that long..he did get back to me a few days ago and was dealing with gaming commission going through his warehouse and checking everything...my order was correct and quite large..he may just have his hands full at the moment...give him a day or two more to get back to you...I have always got what I ordered and any mistakes were quickly corrected.
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SLOTMAN
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« Reply #4 on: March 27, 2013, 10:48:13 PM »
Coors, shipping delay is not a concern.  Taking a day or two or three to respond to an email is also understandable but two weeks and still no response in addition to me seeing that his account is accessed about every half hour seems a little suspicious.
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coorslight115
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« Reply #5 on: March 27, 2013, 10:51:20 PM »
Quote from: SLOTMAN on March 27, 2013, 10:48:13 PM
Coors, shipping delay is not a concern.  Taking a day or two or three to respond to an email is also understandable but two weeks and still no response in addition to me seeing that his account is accessed about every half hour seems a little suspicious.

I agree...just offered the little insite I had to the situation, I in no way was answering for him or offering excuses.
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SLOTMAN
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« Reply #6 on: March 28, 2013, 08:52:44 AM »
Funny thing, we dont answer repeated emails but we do have time to post another For Sale.  I just hope that the next buyer doesn't get screwed.

http://newlifegames.net/nlg/index.php?topic=23435.0
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cowboygames
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« Reply #7 on: March 28, 2013, 09:28:19 AM »
His son posts a lot of his stuff for him and handles a lot of the shipping. I'm with Jason though, not making excuses, just sayin'...
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shortrackskater
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« Reply #8 on: March 28, 2013, 03:59:08 PM »
Quote from: SLOTMAN on March 28, 2013, 08:52:44 AM
Funny thing, we dont answer repeated emails but we do have time to post another For Sale.  I just hope that the next buyer doesn't get screwed.

http://newlifegames.net/nlg/index.php?topic=23435.0



Well the next buyer WON'T BE ME... I PM'd him MARCH 15th, was really excited about getting two or three stinkin' player tracking panels. He replied about three days later with "I'll get back to you...busy, etc"
NOTHING. I send repeated PM's...NOTHING. I finally send an e mail...I get one reply: "Sorry busy...I'll get back to you..."
NOTHING. I send another PM...NOTHING...
He posts MORE STUFF AND SELLS MORE STUFF...seen by "SOLD" on posts.
Listing for panels is STILL UP...He's got "HUNDREDS." REALLY??? Maybe they've been confiscated???
I just wanted three...I was READY TO BUY, READY TO PAY.
This is bullshit, far as I'm concerned and there's SOMETHING FISHY GOING ON HERE. I'm absolutely SURE of that. I bet if I PM'd on a more EXPENSIVE item, I'd get a really fast reply.
But everyone deserves the benefit of a doubt...so I'll check my INBOX one more time (for the umpteenth time) ...
Hmmmm...NOPE...NOTHING!
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SLOTMAN
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« Reply #9 on: March 28, 2013, 06:39:27 PM »
I dont want this to turn in to a witch hunt. MUMMY MUMMY MUMMY
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shortrackskater
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« Reply #10 on: March 28, 2013, 06:56:16 PM »
I don't either. But I was initially concerned and being patient and COURTEOUS with him. I guess he's just "busy" but I'm done...I'll buy from the RELIABLE people out here, who reply in a timely matter as well.
DONE with fly-by-night operations.  ttth
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glennabc4sale
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« Reply #11 on: March 28, 2013, 06:58:40 PM »
Hey Guys - someone told me I should respond ... first I off I deserve all this.   I have fallen behind and become completely overwhelmed.  Weeks back I hired a guy to do my shipping which was a disaster - as some of you know the wrong items were shipped and many were not shipped at all.  I'm have to deal with another serious issue during all this.  I am working 16 hour days trying to get caught up and I assure you - everyone will get what they are supposed to and more.  I have taken on a partner to assist me in all this and hopefully insure that it doesn't happen again.   I keep trying to make that next step and keep getting knocked off my damned feet.  I think everyone would agree that I have great products at great prices but the last 3 weeks have tainted that.  To everyone that is waiting on something from me - I am catching everything up in the the next 2 to 3 days and will be contacting each of you with shipping information and to see what I need to do to make amends.  To everyone that is waiting on a response from me, I apologize, I have over 1100 messages and counting - I am trying to get caught up on shipping and will respond as soon as I can.  My partner will probably be listing a few items to reduce inventory and then we'll take a look at what we should do.  It is likely I will be selling my inventory in bulk to dealers and try to get out of this.  I thought I could handle selling the better stuff on here but may have to back up and punt.  Thanks for your patience and I am very sorry for all the delays, Glenn
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shortrackskater
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« Reply #12 on: March 28, 2013, 07:32:18 PM »
On a personal note...I'm glad you're okay!  applause

But as a customer...or attempting to be a customer, I have no idea what to say anymore.  Scratch Head
I will no longer post/comment on this thread.
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erbs
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« Reply #13 on: March 28, 2013, 09:20:33 PM »
I have bought from Glenn several times and he has always made good if there were any bad or missing parts. I know that Glenn had a few issues that came up within the last several weeks that had to be dealt with immediately. Those issues caused him to fall somewhat behind. Believe me he will make good on any parts he owes anyone. Give him a chance.   
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qbert
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« Reply #14 on: March 28, 2013, 09:39:13 PM »
Never had an issue with Glenn. He has always made good and more on his really good deals.
Probably more here than meets the eye, be patient.
 I'm sure he will make good.

Rich
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SLOTMAN
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« Reply #15 on: March 28, 2013, 09:52:43 PM »
FYI. Glenn contacted me. I am sure he will make good. All I really wanted was a response so I think I am in good shape. I carry no hard feelings. We actually had a nice little chat. Sometimes that's all it takes.
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4 Deuces
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« Reply #16 on: March 29, 2013, 01:42:12 AM »
 Clap Clap Clap

Glen is in high demand because he has amazing prices.  He clearly under prices his competition, so it's no surprise he's backed up.  What's really surprising is ... he's a really, REALLY great seller ... super nice and what you see IS what you get ... no surprises.  I am very grateful that Glen joined this group and I always look forward to seeing what he has to sell.  I just wish I could be faster to reply because his stuff sells almost instantly.

Glen - I totally understand and I hope that you stick with it.  If you were closer, I'd help you.  You have a good resource for slot enthusiasts like me, so please keep passing on your deals.  Hang in there man!  There's a lot of us behind you. yes

 Dancing Party

:Dave
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WILDCHERRY21
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« Reply #17 on: March 29, 2013, 03:40:49 AM »
 Agree with Post Agree with Post Agree with Post
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stayouttadabunker
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« Reply #18 on: March 31, 2013, 12:16:11 PM »
Hey glenn...thanks for getting back to these members! yes Clap applause
WOW! Sounds like you got swamped!
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SLOTMAN
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« Reply #19 on: March 31, 2013, 12:36:08 PM »
I think a lot of it had to do with the hired help.
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erbs
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« Reply #20 on: March 31, 2013, 12:50:45 PM »
Yes, a lot of it was the hired help. I had spoke with Glenn, just cant get good help anymore.
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slotsteve
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we are opened a home sale store on us 58
« Reply #21 on: March 31, 2013, 06:04:38 PM »
good help is hard to find  , if they think they are good they want to run the place , and tell you what to do , i have to put up with it everyday but she works cheap
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coorslight115
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« Reply #22 on: March 31, 2013, 06:09:25 PM »
Quote from: slotsteve on March 31, 2013, 06:04:38 PM
good help is hard to find  , if they think they are good they want to run the place , and tell you what to do , i have to put up with it everyday but she works cheap

Kate is going to kick your butt is she sees this post...no way to talk about your better half..
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slotsteve
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we are opened a home sale store on us 58
« Reply #23 on: March 31, 2013, 06:12:18 PM »
she don,t look here
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lindam1
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« Reply #24 on: March 31, 2013, 06:34:04 PM »
Be nice Steve........I have Kates phone Number
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If it ain't broke....Stop trying to fix it.
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