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Author Topic: Dealing with IGT VS WMS  (Read 2697 times)
mr.radcon
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« on: October 18, 2010, 10:07:42 PM »

Hello all,

After having to deal with both IGT and WMS recently on games and support i would chose IGT over WMS any day!!! I should not have to beg for support on games that i just purchased. This will affect my outlook on purchasing games from now on. Thanks IGT.


« Last Edit: October 18, 2010, 10:15:10 PM by mr.radcon » Logged
jay
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if you cant afford to lose you cant afford to win


« Reply #1 on: October 18, 2010, 10:21:26 PM »

Good support builds a loyal following.

I know that everytime I have had to use Cisco Smart Net that I will get a good answer fast.
Compare that to Microsoft and even if you pay full bore for your support incidents it could be months before you ever get resolution to a serious incident.

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The only way to beat the casino is to own it
mr.radcon
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« Reply #2 on: October 18, 2010, 10:37:18 PM »

I agree! at this point i would go into the hole giving away promos to play other games than give the business to WMS.
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stayouttadabunker
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« Reply #3 on: October 18, 2010, 10:47:08 PM »

Boy...it sure sounds like Wms head is swelling up doesn't it?
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mr.radcon
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« Reply #4 on: October 19, 2010, 02:48:35 AM »

It is!!! Someone should pop that sh*t.  frying pan....dealing with them is like selling your soul! Duh!
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